Pullman Phuket Panwa Beach Resort

bcdceo

Great experience during a 5-night stay, the week before Christmas. Hotel was overbooked due to big groups of guests, so we were upgraded from a standard room to a villa with private pool! A traveller's dream come true — villa did not have a view, because it was secluded and private, but very spacious villa, very comfortable. Service was good in the hotel although it was peak season and the hotel seemed very full. All requests were attended to promptly, including calls to housekeeping department for ice bucket, extra blanket etc. Many staff available at breakfast, everyone very efficient. The fire show was awesome, don't miss it on Saturday night. Staff are well-trained to follow the sustainability policies — towels were not changed when we left them hanging up on the hooks. Great work! Compliments and many thanks to 3 outstanding staff in particular: 1) Mos: very efficient when we checked in. Helped me sign up to be a member of Accor in a very quick process, to get benefits. Also very helpful on other occasions when we visited the front desk with questions or requests. 2) Jane: fantastic at the front counter. Always ready to help, superb personality and great customer service, wonderful at giving tips — for example, upon arrival, book the van to go to town for the Sunday market, as there are limited seats in the van! 3) Micky: Great at guest relations, friendly and hard-working — I could see him going around to the guests at their tables during breakfast asking if they needed anything, and how to make their stay more enjoyable.

Mukesh Agrawal

We had an absolutely delightful stay at Pullman Phuket Panwa Beach Resort from Tuesday, January 20 to Thursday, January 22, 2026 (Booking: QBRSFRGR). This was our special babymoon trip, and the team went above and beyond to make it unforgettable. From the moment we arrived, Julian and the reception staff gave us the warmest welcome, setting a perfect tone for relaxation. They surprised us with beautiful babymoon decorations in our room – thoughtful touches like baloon arrangements and celebratory notes that made us feel truly special. As elite members, we were thrilled with the complimentary upgrade to a stunning pool villa, where we spent blissful hours in our private pool and lounging right on the beach – pure paradise! We also appreciated the staff accommodating our request for a quick photoshoot; Miss Cindy, the trainee, did a fantastic job capturing our joyful moments with professionalism and creativity. Checkout was seamless, thanks to Mr. Anton's efficient handling. A special shoutout to Chef Raju, who personally guided us through the dedicated vegetarian menu – his recommendations were spot-on, and every dish was flavorful and fresh, perfectly suited to our preferences. Overall, this was a pleasant stay filled with outstanding hospitality. We loved every bit of it and can't wait to return!

Saruul Bulgan

in this hotel , it is very nice . It has a lot of variety for their breakfast buffet including sushi and donuts . You could also get an in room dining experience with 70+ menu foods. It has a nice view of the beach , has nice restaurants nearby and also has one in the hotel. The room is very spacious and has a shower and bathtubat the same time . Also a toilet and amenities. Has a wardrobe with 2 robes . The service is very good . Your in room dining food always comes in 30 min or less (depending on how much you order ) . The people are very kind :] CREDITS TO MICKY AND CINDY. (Also I left my poor watermelon floatie. R.I.P watermelon floatie 2026-2026)

EREA

I've absolutely loved my experience here! Everything, from the clean rooms to the friendly service, it has been nothing but exceptional. Everyone is so very nice and so welcoming. I've personally had the pleasure of having Fah, Fon, Darren and Dan as the main people who have made my stay top tier, being so kind and efficient in helping anyway they can. In saying that, literally everyone I've come across have been so lovely. The food is divine and I'm in awe of the talent, especially with presentation and how the menu not only incorporates Thai food, but 5 other cuisines too into the buffet menu which has been a highlight to try. Not to mention the views are truly picture perfect as well as the activities available are always keeping you busy if you're wanting something to do. I would highly recommend this place and would definitely consider returning.

Megan Armstrong

The Aqua restaurant is an easy 10/10 for me. To the family friendly service to the food itself is incredible. The staff, especially Dan who I have had the pleasure of seeing everyday makes the experience more memorable. Having a laugh every morning starts the day off right. The food has also been amazing. By having different cuisines everyday the chefs do a tremendous job. Everything is so delicious. Would defiantly recommend to anyone.