Pullman Dubai Downtown

Nataly *

Excellent stay at Pullman Dubai Downtown. The hotel is modern, clean, and perfectly located, with beautiful views and easy access to Downtown attractions. The room was very comfortable, the pool area was great, and everything felt well organized and calm. A special thank you to Ali, who provided outstanding service — professional, attentive, and genuinely helpful. His attitude made a real difference and added a personal touch to the experience. I would also like to give special recognition to Santosh for the excelent housekeeping service. The room was impeccably clean, well maintained, and always perfectly prepared. Overall, a high-quality stay with great service. I would definitely return and recommend this hotel.

Andy Lee “Andy” Berdin

Outstanding stay, thanks to Chris. Our experience at Pullman Dubai Downtown was excellent, and a huge part of that was because of Chris. From the moment we arrived, he went above and beyond to make sure we were comfortable and well taken care of. Chris was incredibly accommodating, attentive, and genuinely kind — always checking in on us and making sure everything we needed was handled smoothly. His professionalism and warmth truly elevated our stay. The rooms were clean and comfortable, the food was great, and the overall accommodation exceeded expectations, but it was Chris’s service that made everything feel seamless and personal. Big thanks to Chris for making our stay memorable. This is hospitality done right.

kaushal parekh

We had a wonderful stay at Pullman Hotel Downtown Dubai with our family. The hotel is perfectly located, very clean, and extremely comfortable for both adults and kids. The rooms were spacious, well-maintained, and offered beautiful views. A special thanks to Mr. Shone and Mr. Ali — they were exceptionally helpful, polite, and attentive throughout our stay. Their support truly made our experience smooth and memorable. The staff hospitality, quick service, and overall ambience made us feel genuinely welcomed. Highly recommended for families looking for a relaxing and premium stay in downtown Dubai. We would definitely love to come back!

Reginald Pal

We recently stayed here for a family holiday. The Hotel Staff were amazing and super helpful every time we had any queries or concerns. The concierge were able to organise our rides to Abu Dhabi and to the airport with Vicky looking after our needs. The Spa staff namely Rose, Beck and Sandy were absolutely the best as I saw them daily for Squash, Gym, Sauna and Steam rooms. They accommodated me in the most hospitable way. The cleaners were always greeting and seeking ways to make our stay as comfortable as possible. The location of the hotel in the Business Bay area was very central to the Dubai Mall and public transport systems. Three Mini marts and a Pharmacy which were all 24hours were at our convenience if required. The Hotel had the Lolita Bar and Pool Deck with views of the Burj Khalifa, a great buffet restaurant Couqley, the Breadhouse Bistro & Bakery the very chic Romeo's Lane (Indo-Japanese fusion) amongst other attractions. Behind the hotel is a great walk along the Al Jadaf Dubai Canal overlooking the cityscape of Business Bay. Surrounding this also are amazing restaurant with outdoor settings and variety of cuisines. We stayed during Christmas/ New Years so even though this was an extremely busy period, not once we felt neglected by any service that Pullman provided. They also have a complimentary shuttle to the mall twice a day and one to Kite Beach as well. I would highly recommend anyone travelling, esp during the holiday season for its high standards in delivering quality through their staff, in-house food, bar/live music, entertainment, location and detailed hospitality.

Unknown Unknown

From our first day of staying to our last day was amazing! Good service, taking good care of us, the team was like our friends! We were satisfied with our room and the view from it. Room service was very good! They were very flexible with time and did a good job, such as Virgina who were mostly flesible for us. We will recommend this hotel to our friends and family.