Princess Sun Hotel

Leyla Kizilcay

We were really pleased with our stay at Princess Beach Hotel. We stayed in a family room which was well designed to maximise space and despite all our stuff the room never felt crowded, and was really clean - first time a room actually looks as new and clean as the pictures! Staff are really friendly , and the pool areas were always well maintained. The hot food section in the buffet was less than what we've seen before but this wasn't a bad thing as it meant it was unlikely there were left overs for the next day. They hardly use singe use plastics (glass bottles in the restaurant and hard plastics by the pool) which is good to see. There is a short (5 min) shuttle bus ride to the beach which is by the sister hotel which means you can eat and drink by the beach too. The car hire lady, Cristina was absolutely lovely and helpful. There were a few things that could have been better but I didn't feel they were significant enough to drop a star. - The plates in the main restaurant weren't always clean there were always a couple which had food residue - perhaps more attention can be given to this before putting them out. - You get a few 500ml bottles of water in your room when you arrive but these are not replenished, we bought a large pack of 6 from the hotel shop for €4.50 it wasn't really a big deal. - A clock and a couple more bins by the pools wouldn't go amiss. - There is a play park in the kids club but not one for the kids to play in the evening for example. This would have been great to give the kids something to do as apart from the evening disco at 20:30 there wasn't a lot for them to do in the evening. We thoroughly enjoyed our stay and would go back again.

Temmy Orekoya

I recently stayed at this hotel, drawn in by its glowing online reviews. Unfortunately, my experience didn't quite match the expectations set. Dining Experience: The food options were underwhelming. The meals lacked flavor and variety, making dining less enjoyable. To enhance the culinary experience, I recommend: Introducing a wider range of dishes, including vegetarian and vegan options. Incorporating locally sourced ingredients to add freshness and support regional producers. Offering themed nights or seasonal menus to keep the dining experience exciting. Customer Service: While the staff were polite, the overall service felt impersonal and lacked warmth. To improve guest satisfaction, consider: Providing customer service training that emphasizes empathy and proactive assistance. Encouraging staff to engage with guests beyond basic interactions, creating a more welcoming atmosphere. Implementing a feedback system to address concerns promptly and effectively. Spa Facilities: The spa facilities were basic and didn't offer the relaxation experience I had hoped for. Enhancements could include: Upgrading treatment rooms with features like heated tables and mood lighting, music to create a more luxurious environment. Expanding the range of treatments available, such as aromatherapy or hydrotherapy sessions. In conclusion, while the hotel has potential, there are several areas that could benefit from attention to detail and investment. I hope these suggestions are taken into consideration to enhance future guest experiences.

Connor

Pretty good hotel, food was typical for a 4* all inclusive, except for French night, not sure what was going on there 😅 but overall pretty good. Pools are nice and clean, drinks are pretty nice also. Animation team was good, really positive vibes 👌 The biggest issue was the acrid sewer smell which seemed to be drifting over from the septic tank, not as bad after the staff put what looked like petrol in it, seems to affect the mountain view rooms the worst and was very unpleasant at times, I hope they fix it 🫢 Overall I'd recommend it, thanks guys 👍

Leslie Geary

Had a great holiday there from the 9th to the 20th May. Really had a fantastic stay. The rooms very clean and comfortable and serviced every day. The maids made sure to not disturb you when you were in the room. Pool area was excellent with sunbeds readily available . Shuttle bus ran to the beach regularly and you never had to wait very long. The beach was lovely with a beach bar suppling drinks and excellent food. The food in the hotel was outstanding. We ate out a few times, but the food was nowhere near as good as the hotel. Staff were brilliant in every department. A special mention to George in the main bar. Never had you to queue very long in the bars or restaurants. All and all a fantastic holiday and I'll be recommending it to my family and friends. Excellent hotel with excellent staff made it a memorable vacation. I will be back.

Sparky

Our stay at the hotel was excellent with stunning sea view room which was excellent along with the wide variety of food, also tasting the local cuisine. Excellent spa facilities and the staff were very friendly. Excellent local beach with good cusine and bar with free transport to and from hotel definitely recommend for a relaxing holiday and will definitely come back again.