Porto Platanias Beach Resort & Spa

Rachel Brennan

Staff were super friendly and went above and beyond. Hotel was modern, big and had lots of pools. Rooms were clean and fresh. Restraunt for all inclusive was lovely! Views were also great looking onto beach while eating. Would definitely recommend. The only things to improve would be that by 9am all sunbeds was taken. I think staff should go around and remove towels from reserved beds. You could only use the pool bar to get all inclusive drinks. It would’ve been better if you could use the other bars part of all inclusive. Overall great stay and would definitely recommend!

Gheorghe Cojocariu

⭐ 2 out of 5 I stayed at this hotel recently and unfortunately, my overall experience was disappointing — despite a few positive aspects. The good: The location is great. The hotel is clean and well-maintained. The food is decent, although it could definitely be improved. The bad: There’s a daily charge for using the in-room safe — which should be included in the price at a hotel of this level. The room does not have an iron, which can be inconvenient for longer stays. Sunbeds and umbrellas on the beach are not free — you have to pay extra for them. The worst part of my experience was related to the booking. I made my reservation through Expedia, and I clearly paid for an All Inclusive package. However, when I arrived at the hotel, I was told I only had Half Board. It turns out the hotel uses a misleading practice: the booking confirmation email does not specify whether your reservation includes All Inclusive, Half Board, etc. It only shows the room type, number of people, and your name — which can easily cause confusion or worse, be used to deny what you actually paid for. I felt tricked — I trusted Expedia and didn’t double-check the confirmation email in detail, and that was a mistake. I believe this is a form of dishonest behavior from the hotel, and it left a very bad impression. I hope this helps other travelers avoid the same issue. Be very careful and double-check everything when booking this hotel.

Kyla Zatti

My family and I (2 kids under 10) stayed at Porto Platanias beach resort over Easter and it was fantastic! Highly recommend. All the staff were friendly, helpful, and accommodating. The food was delicious for any meal and snacks were great by the pool too for All inclusive. We have some food allergies in the family and they were accommodating and helpful to be sure we had all we needed. The Amination team (Martin, Teddy, and Stan) were incredible. They were always very friendly, funny, and willing to play games (darts, shuffleboard, bocca, table tennis, stretching) with us and the kids both during the day and in the evening. We all give them 110% rating. We would definitely come back just to have this great crew. Another shout out to George who was a great bartender with lots of tasty drinks, drink ideas, and was nice to chat with. Lastly we were able to pay extra for an Easter lunch. It was very delicious, a bit crazy when everyone got food so possibly under staffed but still a nice experience and great entertainment. Overall, it was a great vacation with nice day trips for everyone. The town has all you need in walking distance too.

Dorina Grandville

Poorly cleaned rooms, uncomfortable and worn-out mattresses, and a staff member entered my room while I was naked. The resort has no common areas or meeting points, making it impossible for guests to socialize. The only good thing was the food – tasty and varied. Overall, it’s not worth the price.

casper steenkamp

We made a reservation at the Porto Platanias Beach Resort & Spa. However, upon arrival the Hotel refused to honor our reservation and accommodate us at the hotel. They suggested that our reservation was at the Porto Platanias Village Resort (a much lower rated hotel in same group). Booking.com responded to our enquiry and confirmed that our reservation was in fact at the 5-star Porto Platanias Beach Resort & Spa as we had said all along. We forwarded all our proofs of the reservation but the the hotel did not accept it and never responded to our messages. We had to stay at the second-rated hotel for the entire stay. We wanted to stay at a hotel that fronted the beach. We did not even consider (know of) the Village-hotel at the time of making the reservation and therefore would have chosen a completely different hotel had we have known that the hotel would transfer of our reservation from the Beach Resort & Spa to the Village Hotel. We believe the hotel is directly responsible since they are either grossly negligent in allowing third-party partners to offer rooms at the Beach Resort& Spa and then placing them in the second-rated village hotel. Or alternatively, they are complicit since ultimately they are selling rooms at much higher rates than what one would pay if you were to book directly at the second rated village hotel, that would not have been sold.