AluaSoul Menorca

Tina Styles

Such a lovely location..quiet and peaceful ..hotel top notch.. clean, modern and very friendly. Our room was spacious with queen size bed with a walk-in shower , air conditioning and a outside balcony with a small table and chairs.. this was cleaned daily. Reception, bar and dining room were modern and airy. We we’re all inclusive and we couldn’t fault the food at mealtimes, such a variety of different dishes every day with different feature nights.. Greek nite, Spanish and Italian nite. All staff were friendly and welcoming. Pool & spa area was fantastic… with 2 pools with fab view of the sea… lots of sunbeds for everyone… we would definitely revisit

Susan Robinson

Enjoyed every minute of our recent holiday. All the staff were amazing, very friendly and went above and beyond to make our stay special. Jesus and Carmen were very attentive and looked after us very well, as did all the staff in the restaurant. There was a great choice of food. The accommodation we had was a garden suite. Spotlessly clean and had everything you could need, robes, slippers and a lovely plunge pool. Alexa, was amazing. She was always very cheerful and worked tirelessly organising lots of fun activities and evening entertainment. Wish we were booked in for a further week.

Stuart Stubbs

A lovely hotel in a quiet area of S’algar. We have stayed there 6 times and we are returning next year. The rooms are cleaned daily with fresh towels and amenities when needed. The staff are very friendly and nothing is too much trouble to ensure your stay is enjoyable. There’s a buffet restaurant with a large choice of food and is always hot and tasty. The pool area is just across the road from the hotel and is kept clean as well as the sun beds. Purobeach manage the complex and in certain areas they can charge for the facilities. There is a separate area for guests that is free with a small bar and lunchtime snacks. This is definitely not a place for young people and it attracts adults who are looking for a quiet holiday. There is no beach on site, but a 15 minute walk to the nearest village has a good beach. Overall it deserves its 4 star rating and we see subtle improvements every year.

natalie jennings

Gorgeous hotel. Had a junior suite with a plunge pool which was divine. The room confused us with a hob in the kitchen area but no cutlery or pans to make use of it so not sure why it was there! But other than that the hotel was clean, the pools gorgeous and the spa almost empty and again kept very clean. Would definitely return

Hannah

We came for a long weekend in the sunshine in June and though there were some highs, we unfortunately were met with a few problems that lead us to not want to return. To start with, upon arrival we were asked to pay for the booking - which had already been paid through booking.com so this was odd. Confused, we paid again at check in, only to get a refund from booking.com a few weeks after the holiday - meaning we paid £1400 for a moment there, until the refund came through. We had an apartment with our own plunge pool which was lovely, however there was a rather rancid smell coming from the boiler throughout the stay which made it impossible to be in the apartment at times. Outside of the apartment, we also had a lot of ants on the patio. We spoke to the front desk about this and they sent someone to spray the ants, which was great… But then the dead ants were left behind and remained for two days until someone swept them away. On the third night, more ants appeared and this time were coming into the apartment. We went back to the front desk and were told “it’s a bottom floor - this happens”, with nobody being sent to deal with this, meaning we were stuck with ants. On our last day, we were told checkout was 11am. We were on the patio and went to go back into the apartment at 10:10am to shower and grab our things, and our wristband stopped working, locking us out of the apartment in our swimwear - with all of our stuff inside. My partner went to the front desk to have this resolved whilst I waited at the apartment and he returned with his wristband ‘reactivated’ for this to still not work. He went back to the front desk, and during this time a lovely housekeeper came and let me back in! My partner came along with a lady from the front desk and once she saw I was in, thanks to the housekeeper, she just left and our wristbands were not reactivated at all, meaning we had to keep the door unlocked until check out to ensure we had all of our stuff. It just felt clunky and there was no apology or explanation. The food was okay with an okay selection on rotation. The service in the restaurant could’ve been better, with our group ordering drinks and this getting ignored, taking over 30 minutes to come and when asking where the drinks are we were met with eye rolls and tuts. This wasn’t every time, but it happened enough for us to not want to go to the restaurant at meal times, causing us to eat out a few times despite having paid for all inclusive. The service is a bit of a mixed bag. As mentioned above there were issues in the restaurant and at the front desk. We weren’t made to feel welcome and felt like we were a nuisance rather than a guest more than once. There’s lots of parts of the resort that aren’t included in ‘all inclusive’, including drinks at a bar that is on site of the apartment where there would sometimes be the evening entertainment. In fact, during our stay - one of the shows were meant to take place in the bar of the main building but the act was set up at the bar that didn’t include all inclusive ‘accidentally’. Though this was eventually rectified, it’s just something else to add to the ongoing pain points of our stay. Though we were able to switch off and relax on this holiday; it’s not somewhere we would return to. Especially at the price we paid (twice, for a moment!).