Plaza Palmeras

ava

Currently here and wow it really exceeded my expectations, after reading reviews I was a little bit sceptical however after arriving I am truly amazed. The rooms are fantastic and clean, the bed is very comfortable and the rooms are spacious. There are plenty food options so there will always be something to eat, drinks are great and the hotel is in an amazing location. Highly recommend

Martina Kirova

AVOID!!!!! Where shall i start.... We only checked in today with my partner and I wish I could leave. Room - dirty, old, sofa is so disgusting, I refuse to sit. Smells so weird here. The front door is about to collapse and the balcony door is broken, you have to push very hard to either open or close it. Bathroom-scary. Food-i honestly dont even know how to explain...we had lunch and dinner so far and the amount of bugs, hair even worm i found put me off. I won't be eating here anymore even though we are all inclusive. Food is so basic, I feel like I am on 5 years old kid birthday party. Just chips, fried fish, fried calamari rings, fried chicken nuggets and horrible "spaghetti bolognese". Ice cream tastes like chemicals, drinks as well. Pudding was nasty. Veggies and fruits are in shocking condition. Pool area-about 5 umbrellas only, all semi broken. Restaurant staff EXTREMELY RUDE!!!!!! I FEEL SICK! The whole holiday is already ruined and we have 5 more days here....

Grace Loughran

Apparent basic but clean and spacious all overlooking the pool . Pool easy access plenty sun beds . Dining room not fancy at all but the staff are very friendly. The food is the best I’ve had in a a/I apartment plenty of choice fresh and hot , every night a theme night but other choices aswell. Would definitely recommend and intend returning hopefully soon .

Karen Barnes

Just got back from staying at the hotel plaza palmeras two rooms, we had a five night stay, I’m gunna give my honest opinion, although first impressions were good, I don’t think this should be classed as an all inclusive for the following reasons clean towel should be given daily, (although rooms not cleaned daily) we were told every 2 days cleaners would be in after 3 days I had to ask for some clean towels, and then they didn’t clean the room or change the bedding. yes rooms could be updated but we slept and got ready there so didn’t bother us. they shouldnt state they have entertainment, as what you class as entertainment I wouldn’t!! A young man trying to entertain people with a boom box there was no comedian or singer ect. The staff were very polite and helpful and made our stay welcoming. We did see an older couple struggle to get their luggage to the top apartments (which we helped) but there should be staff to help or they should ask if they need assistance to get to their room. We had a flood in our room woken at 4am with water everywhere, went to reception where an older gentleman said we had to wait til 8am (I think there should be a 24 hr maintenance) then there would be someone here to help! At 7.30 we seen a maintenance man who came to see and said he will be back in 20mins after waiting we went back to reception when they told us he said we said to call back later!! So got another maintenance man who wasn’t happy turnt off the water then found a pipe had burst in the wall. He chisel away at the wall repaired the leak plastered and painted within a short space of time which didn’t effect us unfortunately there were a male group who continued to drink all day and night, climbed across balcony, leaving their mess around the pool eg empty glass bottles i understand people are here to enjoy yourself but there was no respect from them, I believe staff should have intervened We did enjoy our stay in Port Del Carmen and would return but not to this hotel unfortunately

Sam Gaulter-Green

Enjoyed our week stay here. The facilities are pretty outdated and basic, but it was a bargain so no complaints here. Excellent location not far from the beach