Phuket Marriott Resort and Spa Merlin Beach

Igor Culava

We stayed at this beautiful hotel for several days and overall had a pleasant experience. We had both breakfast and dinner included in our stay, and the service was consistently high-quality. The rooms were spacious, clean, and nicely designed. The hotel grounds are also beautiful and very well maintained. The food served at the restaurant offers something for every taste, and the prices are quite reasonable. The beach is lovely, but the entrance into the water is difficult due to many rocks and corals, making it unsuitable for children. In my opinion, the hotel could at least clear a section in the middle of the beach by removing the larger stones to create a more comfortable swimming area. Unfortunately, all these positive aspects were overshadowed by one major issue: the lack of sound insulation in our room. During the night, a lot of noise entered the room — mainly through the entrance door, but also through the thin walls that are not soundproofed. If you plan to stay here, I recommend avoiding rooms located close to the reception area, as you may not be able to sleep due to constant noise from staff or other guests. I would gladly return to this hotel in the future, but only after improvements are made regarding sound insulation. I am writing this review with the hope that the hotel will take this feedback into consideration and continue to improve, as it has the potential to become even better.

Ray Kramer

This was a first-class experience in every respect. The location is beautiful, with a private beach and coral reef to be explored. It is an all-inclusive resort with lots of activities. The rooms are modern and spacious, the restaurants are excellent. Chang Tai restaurant was particularly excellent. Most importantly, the hotel staff were universally kind, helpful, friendly and always willing to help. Nina, the guest relations manager, was lovely and very accommodating. This is a terrific place to stay.

Helena

This is one of the best memorable vacations my family had. We got room upgraded to one of the best suite in the compound. Kids got welcome gift and we received numerous small gestures throughout our stay, the staff made their best efforts as a team to make the guests feel welcome and proactively approached us to provide help. There are 7 restaurants and we tried 4, all Marriott’s quality. The buffet breakfast is good quality and choice is great. Beach is private and good spot for snorkeling and other sea activities. Hotel vibe is positive and festive. No dull moment during our stay. We will come back again definitely.

Cardiff Cosmetic Clinic

⭐️⭐️⭐️⭐️⭐️ Outstanding stay – truly memorable We had an absolutely wonderful stay at the Phuket Marriott Resort & Spa, Merlin Beach. The accommodation, food, and service were all exceptional from start to finish. The resort is beautifully maintained, peaceful, and perfect for relaxation. The wellness and health facilities are outstanding – immaculate, well organised, and a real highlight of our stay. A special thank you to Nina, Ammy, Fay, Tuk, Patrick, Mr A, and Patty who went above and beyond to make our stay so memorable. Their warmth, professionalism, and genuine care made a huge difference and truly reflect the high standards of this resort. We couldn’t fault anything and would highly recommend this hotel. We look forward to returning.

Martin Voss

A good stay overall — great staff, solid facilities, but nothing truly exceptional. Service across the resort is consistently friendly and attentive. The team is warm, welcoming, and especially kind with children, which made our stay with our baby noticeably easier. Staff interactions were a clear highlight. The resort itself is large, well-maintained and comfortable, with multiple pools, plenty of space and generally pleasant common areas. Rooms are clean, the beds are comfortable, and housekeeping was reliable throughout our stay. The location is quiet and nicely removed from the busier parts of Phuket, which makes it feel relaxing — but also means there’s not much in walking distance besides a handful of restaurants. For almost everything you need a taxi. Food and beverage are where the value feels a bit uneven. Prices are on the higher side, but the quality doesn’t always match: Thai dishes across the resort’s restaurants were mostly average, and for better Thai food we often preferred to go outside. Breakfast is fine but not memorable; the salad and vegetable options could be fresher and more appealing. One recurring frustration: there is no good espresso machine anywhere on the property, so for a decent coffee we had to leave the resort every time. For a property of this category, that feels like an oversight. Overall, everything was good enough but nothing stood out as exceptional — which is fine if you’re here for a relaxing and family-friendly resort experience, but worth knowing if you’re expecting top-tier dining or strong value for money. We enjoyed our stay, but would explore other options next time.