Pestana Grand

David Grimes

We visited Madeira in July and chose this hotel because it was recommended by relatives. It was a first class choice. The hotel sits in a lovely position with virtually every room having a sea view. The rooms are excellent, the staff are very well trained and incredibly helpful. The food is excellent with buffet breakfasts and evening meals offering a wide ranging range of options, so there is something for everyone. One of the best features of the hotel is the swimming pool area. The hotel sells itself as a resort and it's very large outdoor pool (actually two pools) are set in fabulous gardens with many recliners for guests to use. We never noticed them all being used so whatever time you arrive there will always be some available. As you can probably tell my wife and I were very impressed. We travel quite a bit and this hotel is definitely one of the best that we have stayed in.

Al Rotchell

Lovely hotel with a great location just outside of town so away from traffic and noise. The staff across the whole hotel were very helpful and a pleasure to deal with. The restaurants in the hotel were good and the food excellent. I think the only thing I could fault was the member of staff running the preparation of freshly cooked eggs, I don't think she had heard of multitasking and a pleasant smile wouldn't have been too much to ask for.

Kelly Gorfine

This is not a 5 star resort, it is under construction so there is no playground, no spa or indoor pool or kids area (game room). The outside needs a good pressure washing. The rooms are fine but dated, although our AC didn't work the first day. Absolutely not a hotel for kids, it felt like we were in a retirement home. The grounds itself are really well kept and nice and the view is great. The staff was friendly but the service lacked and the food was mediocre at best. We honestly had such a terrible time that we changed our flight and left early. The manager was pleasant and did refund our last day but what a disappointment.

Georgijs Kirpicevs

Super comfort hotel. Stuff friendly, delicious food, very beautiful area with amazing tropical garden, big swimming pool, amazing view on ocean and sunset ❤️ also very comfortable and clean room with amazing view (we had side see view). Free parking. Shops and car rent nearby. Air area controlled by falcon against pigeons. Good walk way to big rock/volcano sand beach, with natural waves. We are lucky that we stayed in this hotel, we have fantastic memories now 👍👍👍 Only issue, that hotel is Half Board, that means that drinking water and coffee not included during day and evening, but included during Breakfast. However You can buy water in the hotel shop, during the day, and in restaurant during Dinner, it is fine.

Helen Speake

Just back from a superb week in this wonderful hotel. Everything was perfect. Room was exceptionally clean and comfortable. Food was plentiful and great choice. All the staff were very friendly and helpful. Excellent all round. We were a little disappointed, we were only able to book a specialist restaurant on one night, but will know another time to book as soon as we arrive. Yes we do mean to go again. Well-done all concerned.