Pestana Casino Park

Libor Manak

Good stay overall, but the hotel clearly needs some serious modernization. The location is excellent, close to the city center. The staff was polite, but could be more welcoming. Best part of our stay was the breakfast... Plenty of warm and cold choices, fresh fruit and veggies, great bread and pastry. Our room was pretty dated, but beds are comfortable, the balcony was great and useful. The bathroom could be more cleaner and shower is pretty narrow. The room was quiet and the view was great. The wifi was fast and stable. The elevators are slow and should be more of them. The pools are good, but expect colder water. There is sauna and steam room. Overall decent comfort, but too expensive for the current condition.

Sean O’Farrell

Maybe standards are different depending on where you go, but this is certainly not a five star hotel. That’s not to say we had a bad experience, but if you’re going here expecting an all round 5 star experience you will be disappointed. The positives are that the location is very convenient, only a short walk into Funchal old town. The rooftop pool, indoor poor and outdoor pool are all great. The hotel itself feels a bit soulless and outdated. The staff were all friendly but not what you’d expect from a 5 star either. The buffet breakfast had lots of options but again not the best quality. The rooms were good but nothing fancy. Nice large flat screen tv but it can’t connect to the internet so wasn’t really of any use to us as we couldn’t use any apps or cast from our phones. Requested a double bed but were given two singles instead. Beds were comfy at least. Lots of people visiting Madeira will rent a car and for a 5 star hotel to only have 5 free parking spaces is a bit strange. There is a second car park which is a first come first served system and costs €15 per day. Overall we had a nice stay and didnt have any real complaints but the hotel should really be a 4 star.

Virgínia sousa

It was an amazing stay! I’ve been to countless hotels, had countless experiences, and met several chefs, but I’ve never seen anyone like Chef Duarte Spínola — the best of them all. Incredible food, well made and full of love! Amazing !

Ivan Sukhanov

Amazing place! Architect did remarkable hotel for people with taste! Rooms have nice view, comfortable. Some small repairs needed but not critical for comfort. Nice bar where Teresa makes amazing pinacolada!!

Pamela Hassall

I was slightly nervous after reading some reviews, but this is an excellent hotel - location is perfect, bar, breakfast area, patios and pools are fantastic. Spa is beautiful (Carolina is amazing). Rooms are fine, bathrooms are ok. Breakfast is really good, I love the table for local products. Seriously nice place, with its pools, decor and other amenities, it is worthy of its 5 stars.