Parque Vacacional Eden

Alan Lewis

Bit of a hill to climb yet worth it! Found out too late there was a bus down to the centre. Live and learn! The hotel though was lovely. Clean, great staff and great food. Would love to visit again

Thomas

Fantastic budget-4 star hotel. Staff are friendly and the breakfast was of a decent quality (understandable for the price). The elevators in second building (not sure if the primary building is the same) have a lot of character due to their age! The only downside is the location of the hotel, that being said they do offer shuttles into Puerto de la Cruz.

Tom Lefevre

Rooms very dated and in desperate need of refurbishment but the hotel was perfectly comfortable, although no air con in the rooms which was especially disappointing when we had upgraded to a superior room. Service was exceptional, all staff very friendly and helpful. Location is ideal as plenty of things locally to do including a shop 5 mins walk away that sells all your essentials, only downside of the location is the hotel is located on a very steep hill if walking into the local town, however the hotel does provide a free shuttle bus service.

Chantal S

If you intend on staying and relaxing all day in the hotel it might not be for you. For just sleeping you get what you pay for. Friendly staff, breakfast okay. Rooms need renovations and are not sound proof. At the reception there is a strong sewer smell. They offer parking for 5 euro per day, which can fill up quite fast at night. Also a free shuttle bus to the city centre . On foot the way to the hotel is steep

David Ellis

Our first impressions were really quite good. Friendly reception staff, nice gardens and a room we were happy with (the layout, size and condition). However, the longer you stay here the more our rating dropped. There were just too many issues for us. We requested a quiet room but were allocated one above the dining area. This lead to noise until quite late at night and coupled with the general lack of sound insulation (you can hear a patio door slide from the other end of the building). The buffet restaurant is really quite awful. The food is poor (we unfortunately ate dinner on the first night) and the staff inefficient and unfriendly. Breakfast was ok to start but by the second week of our stay the cooked food was mostly very undercooked (do you like undercooked cold rubbery fried eggs and fatty cold underdone bacon?). The coffee machines are never all in service, even if the staff have bothered to put cups out. Plates regularly run out. Room cleaning was poor. They don't clean on Sundays (why? We still paid the same) and other days they don't clean consistently. Parking is a joke. 5 euros per day should guarantee you a space but due to selfish parking (people taking two spaces) in the lower car park and padel/restaurant customers in the upper car park it can be a struggle.