PARKROYAL Penang Resort

L Alice

I stayed here for two nights. The hotel’s pool connects directly to the beach, offering beautiful views. I booked a sea-view room, and the balcony overlooks the ocean—very relaxing. There are also plenty of good restaurants and night markets nearby. Housekeeping comes daily to clean the room and replace amenities. Using Grab to get to nearby attractions (like the Floating Mosque and Gurney Plaza) is fairly convenient. Although the room rate is on the higher side for George Town, I think it’s well worth it.

Edward Lee

Nice resort with a few hiccups. Check-in was very slow and took forever (30mins+), only 2 counters operational upon arrival with 2 other staff not checking in anyone. There's no seating and it's not an air conditioned area. First and foremost, the hotel and rooms were very nice! The service provided by the staff was great as well! Unfortunately for us, our room's AC filter was filthy (see picture). My wife got sick and the reception was quite useless, they refused to cover the medical bill and suggested to escalate to their executive. It's the first time I've had to deal with a hotel executive (where's the common sense and employee empowerment?). The matter was dealt with the executive, the room was changed. The medical bill was covered. Unfortunately, we incurred loss of enjoyment so we didn't fully make use of all the amenities. Reception should be better trained in handling matters especially due to the hotel's own negligence. With that being said, it shouldn't detract others from booking at this hotel.

maisarah dzolkarnaini

Because we had stayed here previously, we chose PARKROYAL Penang Resort once again to celebrate our anniversary. The main reason for selecting this hotel is its peaceful and beautiful environment, as well as its beachfront location which offers a relaxing atmosphere and a greater sense of privacy. We would like to extend our sincere appreciation to the hotel for the thoughtful surprise anniversary cake that was delivered to our room. It was truly a wonderful gesture. The cake was very moist and absolutely delicious, making our celebration even more memorable. However, there are a few areas that may require attention from the hotel management. The sink in the bathroom was leaking, which caused the bathroom floor to become wet. In addition, the drainage in the shower room appeared to be clogged. We hope these issues can be addressed to further improve the overall guest experience.

Ili Shazwani Mohamed Mansor (Elysz)

I rarely gave full stars.. but here it is. Love the location, far off from the hectic traffic of penang, but close enough to what really matters when you go for a holiday : relaxing vibe and tranquility. It is located next to batu ferringhi beach, so in the evening u can just stroll along the beach to where the stalls and fireshows at. The hotel itself is easily to spot, parking free. U will be greetef with welcome drinks before coming to your rooms. Our room was perfect, well lit, clean, everything in order. Room keeping came everyday. Gym is well equipped, and every equipment in working order. Breakfast has vast menu, all is simply delicious. Pool is kepy clean, love the 2 slides. Honestly i cant find any faults. Hoped to come here again!

Darren Bent

A lovely resort with a Kids pool and adult pool ( kids are allowed ) Lounges around the pool area first in wins basis . Go early before breakfast to get the best locations. Buffet Breakfast included is good . On site Italian restaurant Gustoso has varied menu and very good food ✅️ Staff are all friendly and accommodating . Plenty of wildlife to keep you entertained with monkeys passing through and the Harmless Asian Monitor Lizards having an occasional dip in the Pool. Overall an excellent Resort