PARKROYAL Penang Resort

Richard Tinker

Superb hotel. Everything about the hotel is absolutely top notch. The rooms, the staff, the food. Set in beautiful gardens right next to the beach. All the staff are super friendly and go out of their way to make you feel welcome. The bar area is absolutely fantastic, all the staff are great but special mention to Sue who worked really hard to please. Our room on the 7th floor was absolutely gorgeous, very contemporary and an enormous bed to spread out in. We were only bed and breakfast, but can say the food at breakfast was of the highest quality. I only have one negative to say and that is the hotel is child friendly which didn’t suit us at all. That is not the fault of the hotel, but I do think they should make certain areas just for adults, and enforce a kids pool rule, because they ruled both pools while we were staying! Not the hotels fault, modern day parenting I guess! Overall, a top notch 5 star hotel. Loved it.

Ahmad Bazlee Mohd Noor

Just got back from our family trip to the Parkroyal Penang and it was fantastic. What really made our stay special was the staff and the hospitality. Everyone was incredibly welcoming and helpful. Our kids loved the pools and being so close to the beach. The family suite was clean and comfortable for 2 adults and 3 kids. Can't recommend this place enough if you're traveling with family. We had the best time.

Farah Che Wan

We had an amazing one-night stay at this hotel during Mother's Day. From the moment we checked in, everything was delightful. While waiting, we were offered welcome drinks, and the staff even gave me candies and biscuits to celebrate the occasion. The kids loved the pool, especially the water slide and splash zone. I really appreciated the lifeguards—they were attentive and made sure the kids were safe. They even kept track of which children belonged to which parents, which was very reassuring. The kids' club was fantastic! It had an indoor and outdoor playground, plus a craft area with activities throughout the day. One staff member, Ms. Mariam (I hope I got the name right), was especially friendly and helpful. She made us feel welcome and even assisted parents with younger children during registration. The breakfast buffet was another highlight—so many delicious choices, from Malaysian to Western dishes. I honestly wish we could have stayed two more nights to enjoy everything fully. My kids are already asking when we’re coming back! 😊

Dean Shen

We had a fantastic time! The resort has multiple pools suitable for different age groups, and the water slides are a great bonus. The hotel is just a 2-minute walk from the beach, perfect for enjoying a sunset dinner by the sea. Everything was spotless, and there are fun indoor activities for kids as well. The twin beds were the largest we’ve ever had—wide enough to fit four pillows comfortably. The staff were all very friendly and helpful. We also found the hotel food to be tasty and reasonably priced. I’d definitely stay here again when visiting Penang!

Tiffany Tan

This was our first stay at Park Royal Penang, and it turned out to be a truly memorable experience. We celebrated Mother’s Day and were pleasantly surprised by a complimentary chocolate cake from the hotel — it was delicious, and the thoughtful gesture made it even more special. We had dinner at Gustoso, where the food was excellent and the service outstanding. The hotel’s facilities are also impressive — we enjoyed the jacuzzi and steam bath during our stay. Check-in and check-out were smooth and hassle-free. Breakfast was a bit chaotic due to high occupancy, but the food was still decent, and the coffee was great. Overall, the service throughout the hotel was warm and efficient. We had a lovely time and look forward to returning.