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Located In: Mexico

Paradisus Playa del Carmen - Riviera Maya

Google Logo 4.7 Google reviews (9399)
Best Price From £1489.00pp
Jul 2024
£1589 pp
All Inclusive
Aug 2024
£1669 pp
All Inclusive
Sep 2024
£1489 pp
All Inclusive
Oct 2024
£1579 pp
All Inclusive
Nov 2024
£1529 pp
All Inclusive
Dec 2024
£1559 pp
All Inclusive
Jan 2025
£1919 pp
All Inclusive
Feb 2025
£1969 pp
All Inclusive
Mar 2025
£1929 pp
All Inclusive
Apr 2025
£1879 pp
All Inclusive
May 2025
£1859 pp
All Inclusive
Jun 2025
£1769 pp
All Inclusive
Jul 2025
£1869 pp
All Inclusive
Aug 2025
£2259 pp
All Inclusive
Sep 2025
£1939 pp
All Inclusive
Oct 2025
£2239 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Nitké Benefits
Dining
Hotel Reviews
More...
Overview

Overview

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your ...

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen - Riviera Maya will not disappoint.

How far is the nearest beach?

Paradisus Playa del Carmen - Riviera Maya is a seafront resort, where the beach is about a 3-minute walk from the accommodation.

Distance from resort centre

The resort is within walking distance of a variety of bars, restaurants, shops and cafés.

Distance from airport

Cancun International Airport is approximately 55km away from Paradisus Playa del Carmen - Riviera Maya.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more

Accommodation
Roulette Room
  • Terrace with garden view
  • King-size bed or 2 double beds
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar

Junior Suite Garden View
  • Terrace with garden view
  • King-size bed or 2 double beds
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar

Suite Garden View
  • Garden view
  • King-size bed or 2 double beds
  • Separate lounge
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar

Junior Suite Nitké Garden View
  • Nitké benefits
  • Garden view
  • Terrace with hydro-massage bathtub
  • King-size bed or 2 double beds
  • Sofa
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service

Suite Nitké Swim Up
  • Nitké benefits
  • Direct pool access
  • Terrace with hydro-massage bathtub
  • Bedroom with 2 double beds
  • Lounge with sofa bed
  • Dining room
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service


Facilities

Facilities

  • Swimming pools
  • Waterpark
  • Restaurants
  • Bars
  • Spa
  • Kids club
  • Sporting activities
  • Parties
  • Games
  • DJ sessions
  • Shows
  • Cocktail-making
  • Cuban cigar-making
  • Craft and hand painting workshops
  • Latin dance classes
  • Gardens
  • Medical services
  • Meeting rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.


All-Inclusive

All-Inclusive

Paradisus Playa del Carmen - Riviera Maya is an all-inclusive hotel, offering everything you need for an unforgettable holiday in Mexico. The programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.


Nitké Benefits

Nitké Benefits

Guests staying in Nitké suites are entitled to the following benefits and services:

  • Exclusive access to the Nitké Lounge
  • Drinks and snacks service
  • Personalised check-in and check-out
  • Superior suites with upgraded amenities
  • 1 complimentary dinner at Sal Steak Cave restaurant (18+)
  • Access to a water ritual at YHI Spa (18+)
  • Destination Inclusive® experiences programme (prior reservation required, subject to availability)
  • 24-hour dedicated concierge
  • Activities for children and teens

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the Nitké benefits on arrival at the hotel.


Dining

Dining

Sal Steak Cave

  • Steakhouse
  • Adults-only (18+)
  • Local charge
  • Dress code: Casual

Fuego

  • Fusion cuisine

Naos

  • International cuisine

Cappella

  • Italian cuisine

The Lunch Box

  • International cuisine

Bana

  • Asian cuisine

Bana Family

  • Asian cuisine

Hadar

  • International cuisine

Mole

  • Mexican cuisine

Blue Agave Taqueria

  • Mexican cuisine

Sunrise Grill

  • Serves brunch

Twe12lvet

  • Serves ice cream

Room service is also available.


Hotel Reviews
Google Logo 4.7 Google reviews (9399)
Natacha Christina
A very clean and well kept resort. Very family friendly with great pool and entertainment options for families. Our family room as perfect in terms of size and layout. Cleaned well every day. Poolside staff was really attentive (ALFONSO is great) and I would say food was pretty good. On allergy awareness, I would say this resort is doing somethings right but could do more. They ask for allergies when you arrive at each food outlet but don't actually do anything to manage it and food menus / buffet cards are not labelled with ingredients. Two examples for you: At the breakfast buffet, my son frequently enjoyed the French toast. One morning, I saw it on the kids buffet side, so I grabbed him some. He was very close to taking a bite when I realized that particular tray used bread topped with sesame seeds. I purposefully removed peanuts from our room and every day, they placed a new bag. Overall it's a good resort and we would return.

Maryam Suteria
We went with kids and had a wonderful experience! The day care was fantastic. We felt safe, the kids were reachable and staff very attentive in the pool and indoors. I loved how the staff went inside the pool and kept kids at arms reach. This gave us parents time to relax on our own, so a win for all! At the concierge, the manager Jessica was supportive and attentive of our needs. We got a free upgrade! There was an issue with our check out, but Jess and the staff were reasonable and helped us through it. Great customer service. Joel at the international buffet was a great server. Jesus at the bar made lovely cocktails and was super friendly at making conversation. Just take your swim floaties as the resort doesn't provide it. Overall a very clean resort, excellent restaurant choices, good quality food and solid evening shows for entertainment!

Erica Krick
We had a wonderful stay at Paradisus Playa del Carmen. All the employees were wonderful and very positive. Juan Carlos took wonderful care of us planning/making reservations for our dinners each evening. He touched base each day to let us know the daily activities. One evening we even came back to our room after an excursion to a bubble bath drawn and rose petals. Plenty of options for swimming. Being in the Reserve section, there was a private pool, the adult only pool, the family pool, and the beach. Many choices to choose from for your meals. I'm glad that Juan Carlos made our reservations each night so I didn't have to think or decide on which place to go to. Everywhere we went was delicious. The wait staff was very knowledgeable and gave great recommendations. Already talking about going back!

Coleman Pollock
Nestor the butler and Nellie the bartender helped make our experience here wonderful! This resort was great but the service and food made this place much better than the other Paradisus resort we visited! Edit: We revisited the resort and they failed to provide any transportation to the resort. This was after stating it was already included in our upgraded room and providing our flight details during our room booking. Their supervisor Carolina, made sure to imply that we failed to follow their proper protocol by not emailing them flight details. This was before she realized they gathered it on the phone. When I explained we called the resort 5 times upon our arrival (with no answer) she once again was reverting the blame to us. I guess it’s easier to push blame onto your customers even if the phone call is recorded and you have proof of flight details being provided. The hotels offer to remedy the situation is to offer a private transport back instead of a shared one. They pay no mind to us waiting until the airport was shutting down and all taxi companies were leaving. When I requested to speak with the general manager, Carolina denied and stated that we don’t need to involve them.

Christa Prpich
We just came back from Paradisus last week and it was great! So many pools, activities, water parks, and great food! I would go back and recommend visiting. My only three critiques would be that the rooms aren't super luxurious which I think would've made me enjoy the trip a little more, and the beach was full of seaweed when we went. The resort staff work really hard to remove it all but it does just come back. I would've liked to swim in the ocean but it just wasn't nice enough in the area. Not really the resorts fault, just the location. And lastly as you've probably read in other reviews, most dinner reservations were for 9:30pm, with our two young kids that wasn't so fun. This resort was really great for kids, clean, great staff, and had a great experience otherwise. The value for the money and quality of resort was great, I'm sure you'd really enjoy your time there! Our family did :)


More...
BEST PRICE FROM Flight & Hotel
£1489pp
Jul 2024
£1589pp
All Inclusive
Aug 2024
£1669pp
All Inclusive
Sep 2024
£1489pp
All Inclusive
Oct 2024
£1579pp
All Inclusive
Nov 2024
£1529pp
All Inclusive
Dec 2024
£1559pp
All Inclusive
Jan 2025
£1919pp
All Inclusive
Feb 2025
£1969pp
All Inclusive
Mar 2025
£1929pp
All Inclusive
Apr 2025
£1879pp
All Inclusive
May 2025
£1859pp
All Inclusive
Jun 2025
£1769pp
All Inclusive
Jul 2025
£1869pp
All Inclusive
Aug 2025
£2259pp
All Inclusive
Sep 2025
£1939pp
All Inclusive
Oct 2025
£2239pp
All Inclusive

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