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    Back   Home     Destinations     Caribbean     Mexico     Paradisus Playa del Carmen - Riviera Maya
Located In: Mexico

Paradisus Playa del Carmen - Riviera Maya

Google Logo 4.7 Google reviews (10144)
Best Price From £1469pp
Aug 2025
£1639 pp
All Inclusive
Sep 2025
£1469 pp
All Inclusive
Oct 2025
£1609 pp
All Inclusive
Nov 2025
£1659 pp
All Inclusive
Dec 2025
£1499 pp
All Inclusive
Jan 2026
£1739 pp
All Inclusive
Feb 2026
£1739 pp
All Inclusive
Mar 2026
£1679 pp
All Inclusive
Apr 2026
£1679 pp
All Inclusive
May 2026
£1729 pp
All Inclusive
Jun 2026
£1799 pp
All Inclusive
Jul 2026
£1689 pp
All Inclusive
Aug 2026
£2109 pp
All Inclusive
Sep 2026
£1709 pp
All Inclusive
Oct 2026
£1839 pp
All Inclusive
Nov 2026
£1759 pp
All Inclusive
Dec 2026
£1759 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Nitké Benefits
Dining
Hotel Reviews
More...
Overview

Overview

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your ...

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen - Riviera Maya will not disappoint.

How far is the nearest beach?

Paradisus Playa del Carmen - Riviera Maya is a seafront resort, where the beach is about a 3-minute walk from the accommodation.

Distance from airport

Cancun International Airport is approximately 55km away from Paradisus Playa del Carmen - Riviera Maya.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Roulette Room
  • Terrace with garden view
  • King-size bed or 2 double beds
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar
Junior Suite Garden View
  • 699ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults
Suite Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults
Suite Nitké Garden View
  • Nitké benefits
  • Garden view
  • Terrace with hydro-massage bathtub
  • King-size bed or 2 double beds
  • Sofa
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service
Suite Nitké Swim Up
  • Nitké benefits
  • Direct pool access
  • Terrace with hydro-massage bathtub
  • Bedroom with 2 double beds
  • Lounge with sofa bed
  • Dining room
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service
Master Suite - Garden view
  • 1141ft² | 106m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults
Two Bedroom Master Suite
  • 1980ft² | 184m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed and or two double beds
  • This category becomes from the guaranteed conection of a Suite with a Master Suite
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 4 adults or 5 adults or 6 adults
The Reserve Junior Suite - Garden View
  • 721ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults
The Serve Junior Suite - Swim Up
  • 721ft² | 65m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults
The Reserve Suite - Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults
The Reserve Master Suite - Garden View
  • 1141ft² | 106m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa and dining area
  • Private terrace with hot tub and direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults
The Reserve Suite - Presidential
  • 1744ft² | 162m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa, dining area
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults
Facilities

Facilities

  • Swimming pools
  • Waterpark
  • Restaurants
  • Bars
  • Spa
  • Kids club
  • Sporting activities
  • Parties
  • Games
  • DJ sessions
  • Shows
  • Cocktail-making
  • Cuban cigar-making
  • Craft and hand painting workshops
  • Latin dance classes
  • Gardens
  • Medical services
  • Meeting rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

Paradisus Playa del Carmen - Riviera Maya is an all-inclusive hotel, offering everything you need for an unforgettable holiday in Mexico. The programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Nitké Benefits

Nitké Benefits

Guests staying in Nitké suites are entitled to the following benefits and services:

  • Exclusive access to the Nitké Lounge
  • Drinks and snacks service
  • Personalised check-in and check-out
  • Superior suites with upgraded amenities
  • 1 complimentary dinner at Sal Steak Cave restaurant (18+)
  • Access to a water ritual at YHI Spa (18+)
  • Destination Inclusive® experiences programme (prior reservation required, subject to availability)
  • 24-hour dedicated concierge
  • Activities for children and teens

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the Nitké benefits on arrival at the hotel.

Dining

Dining

Sal Steak Cave

  • Steakhouse
  • Adults-only (18+)
  • Local charge
  • Dress code: Casual

Fuego

  • Fusion cuisine

Naos

  • International cuisine

Cappella

  • Italian cuisine

The Lunch Box

  • International cuisine

Bana

  • Asian cuisine

Bana Family

  • Asian cuisine

Hadar

  • International cuisine

Mole

  • Mexican cuisine

Blue Agave Taqueria

  • Mexican cuisine

Sunrise Grill

  • Serves brunch

Twe12lvet

  • Serves ice cream

Room service is also available.

Hotel Reviews
Google Logo 4.7 Google reviews (10144)
Amanda Goodwin
Our family of 5 stayed here for 5 days. The kids loved the water park and the pools. All of the staff where so friendly and eager to help. Over all the Staff get 5 stars from us. The food was great! We have picky eaters and everyone found something they liked everywhere we went. The rooms where beautiful but looks can be deceiving. After the first night my son woke up with red bites all over him. We thought maybe he had a rash from the sun. When we got home I took him to his pediatrician and he was treated for mites and scabies. He slept on a roll out bed that was brought to the room. When we reached out to the hotel ( took weeks to get a response) all we where told was we don't have a mite/scabies problem here. End of discussion. I was/am extremely upset with the way that was handled. There would be a much better review if this would have been handled a different way.
Estephania Ayala
We had the most lovely 4 days here! The hotel is breathtaking. It’s mixes the natural terrain and modern hotel seamlessly. The food was above average for an all inclusive. We love the Mexican and hibachi spot! I used the spa and wow it was wonderful the hydro jets and experience entirely was exceptional! I did not want to leave! Graciela was outstanding!!! She was wonderful and attentive. There aren’t enough words to express how great she was!! My kids loved the water park and the pools with the pirate ship! They were so sad to leave we can’t wait to come back
nathan Chen
The hotel’s dining options are excellent, and the rooms are comfortable. However, I’d caution against signing up for their Melia Circle Membership—while the benefits may sound appealing initially, the actual experience can be frustrating. There’s often a disconnect between what’s promised during reservations and what the processing team delivers later. To avoid potential headaches, I’d recommend skipping the membership pitch altogether. Just sharing my experience to help you make an informed decision!
Alexandra Golter
This was my second visit to this resort. Our first experience, two years ago, was much better. We enjoyed it so much we brought our entire extended family back, 15 people. The staff at the restaurants often seemed annoyed with us, our bathroom door would not shut, the entire pool area needs to be resurfaced, the beaches are unusable due to the seaweed (may-August) which was super disappointing, the smell from the water was so bad the entire resort smelled of fish. The daily activities were nothing like our first visit- what happened to the pool parties at the water park? My kids loved those! I think the A/C is broken in every restaurant and it’s hard to relax at the pool with cotes constantly jumping in the trash can and going through your bags. There wasn’t nearly enough staff around the pool area to keep up, we were able to order from them once. Both times we ordered room service they told us 45 minutes and it was well over a hour and fifteen minutes. We called to have plates picked up and no one ever came. The employees in the gift shops kicked us out two separate times and were HORRIBLY rude. You also pay adult prices for kids 13 and over, which is fine but then they can’t even do anything without an adult- my 15 year old couldn’t even get lunch at the buffet without a parent. We didn’t pay for the concierge service this time, the staff treats you much different if your staying in just one of their standard rooms. Based on this experience I wouldn’t recommend the hotel, which is unfortunate because we enjoyed our first visit so much.
Elad Winkler
The hotel was very nice, about 40 minutes drive from the airport. We really enjoyed our time there with the kids, especially the kid's pool area. The all inclusive package was a great value. We also booked a Master Suite Nikté, which comes with someone dedicated to helping with your needs. Unfortunately, even though the hotel has many restaurants, our Nikté assistant wasn’t able to book us a single dinner at a normal hour. We stayed for a week, and every night we had dinner after 9 PM, which was too late for the kids after a full day of activities. Because of that, we couldn’t really enjoy the restaurants. Another issue was that the hotel staff didn’t remove personal items from pool chairs, so people were saving spots all day. Even at 6 AM, every chair was taken, some with items that had clearly been left there the night before. It felt like the hotel was either overbooked or not managed very well. The shows were great, and most of the staff were friendly and gave off a good vibe. Be sure to bring plenty of small bills, since tipping is expected pretty much everywhere. We had a good time overall, but because of the issues mentioned, we’re not sure if we’d come back.
More...

BEST PRICE FROM Flight & Hotel
£1469pp
Aug 2025
£1639pp
All Inclusive
Sep 2025
£1469pp
All Inclusive
Oct 2025
£1609pp
All Inclusive
Nov 2025
£1659pp
All Inclusive
Dec 2025
£1499pp
All Inclusive
Jan 2026
£1739pp
All Inclusive
Feb 2026
£1739pp
All Inclusive
Mar 2026
£1679pp
All Inclusive
Apr 2026
£1679pp
All Inclusive
May 2026
£1729pp
All Inclusive
Jun 2026
£1799pp
All Inclusive
Jul 2026
£1689pp
All Inclusive
Aug 2026
£2109pp
All Inclusive
Sep 2026
£1709pp
All Inclusive
Oct 2026
£1839pp
All Inclusive
Nov 2026
£1759pp
All Inclusive
Dec 2026
£1759pp
All Inclusive

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