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Fun, friendly and fabulously luxurious, this family resort in Playa del Carmen is a paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen la Esmeralda will not disappoint.

How far is the nearest beach?

Paradisus Playa del Carmen la Esmeralda is a seafront resort, where the beach is about a 3-minute walk from the accommodation.

Distance from resort centre

The resort boasts an excellent position on Playa del Carmen’s beachfront. The city centre is 3km away, while Xcaret eco archaeological park is about 15-minutes away by car.

Distance from airport

Cancun International Airport is approximately a 45-minute drive from Paradisus Playa del Carmen la Esmeralda.

Kids Club
For Families


Paradisus Suite
Paradisus Junior Suite
One Bedroom Suite
Family Concierge One Bedroom Suite Swim Up


  • Private beach area
  • 2 lagoon style pools
  • Yhi Spa
  • Fitness centre
  • Fitness activities including Pilates, yoga, spinning and aqua fitness
  • Sports activities including beach volleyball and water polo
  • Tennis courts
  • Classes in wine tasting, tequila tasting, salsa, guacamole making and mixology
  • Kids’ zone and adventure area
  • Kids’ activities including treasure hunts, mini Olympics and themed parties
  • Games room with Xbox, PlayStation and Nintendo Wii
  • Babysitting service available on request
  • Gift shop
  • Tour desk
  • Evening entertainment
  • 12 restaurants
  • Café
  • 2 snack and grill bars
  • Swim-up pool bar
  • 2 lounge bars
  • Cocktail bar
  • Al fresco bar
  • Adults’ only bar
  • Night club
  • 24-hour room service
  • Meeting facilities
  • Wedding facilities
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi


The all-inclusive package at Paradisus Playa del Carmen la Esmeralda includes everything you need for an unforgettable family holiday in Mexico. Breakfast, lunch, dinner and snacks are served in the restaurants and bars onsite. During meals, soft drinks, beer, water and wine are offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, refreshments, soft drinks, beer, spirits, etc are also served in each of the bars.

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Family Concierge Service

The Family Concierge Service at Paradisus Playa del Carmen la Esmeralda is designed to ensure you have an unforgettable time on your family holiday to Mexico. The following services and facilities are included:

  • Access to a private lounge with a library
  • Complimentary continental breakfast buffet in the lounge
  • Coffee and drinks available all day in the lounge
  • A la carte lunch at Olio restaurant
  • Access to a private beach area with butler service
  • Access to a Family Concierge private heated pool with swim-up bar and Balinese beds
  • Access to an exclusive Family Concierge fitness centre
  • Aromatherapy menu in-suite
  • Paradisus beach kit for kids
  • PlayStation, Nintendo, Wii and Xbox 360 available on request
  • Children’s bathrobes, mini slippers and toiletries
  • Pillow menu for adults and kids
  • Nightly turn down service with milk and cookies
  • Certified butler service
  • Preferential reservations at the themed restaurants, Yhi Spa and activities
  • Access to Yhi Spa water ritual
  • Kids and teens’ activity menu
  • Daily newspaper
  • Shoeshine service
  • Private check-in and check-out service
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the Family Concierge Service on arrival at the hotel.



  • Sexy Latin American restaurant
  • Cuisine: Latin fusion
  • Open for dinner
  • Adults only


  • Buffet style restaurant with show cooking
  • Cuisine: International
  • Open all day


  • Elegant family friendly restaurant
  • Cuisine: Mediterranean (Turkey, Morocco, Greece, Lebanon)
  • Open for dinner

Passion by Martin Berasategui

  • 7 star Michelin Chef
  • Cuisine: Basque
  • Open for dinner
  • Adults only


  • Trattoria style restaurant
  • Cuisine: Italian
  • Open for lunch and dinner
  • Lunch exclusively available for Family Concierge guests


  • Contemporary Asian restaurant with zen terrace
  • Cuisine: Asian fusion
  • Open for dinner
  • Teppanyaki and sushi bar for adults only


  • Buffet restaurant
  • Cuisine: International
  • Open for breakfast


  • Award-winning authentic Mexican restaurant
  • Cuisine: Contemporary Mexican
  • Open for dinner

Gabi Club

  • Chic and sophisticated restaurant by the beach
  • Cuisine: Tapas
  • Open for lunch and dinner

The Market

  • Rodizzio grill with a wood-fired oven
  • Cuisine: International
  • Open for lunch and dinner

The Grill

  • Grill restaurant with an outdoor terrace and a wood-fired oven
  • Cuisine: Italian-Argentine
  • Open for lunch and dinner
  • Adults only

La Palapa

  • Fine dining al fresco
  • Cuisine: International
  • Open for breakfast, lunch and dinner
  • Adults only