Wyndham Alltra Playa del Carmen, Adults Only All-Inclusive

Chelsie Castro

My husband and I recently visited this resort for our honeymoon and we have had the best time! We are avid cruisers so it was nice to try something similar. Each day we were here the staff have been friendly and caring. The food at the dinner restaurants have been delicious! The food at the lunch and breakfast buffet has been good overall. There have been a few hit of miss items but overall the food is good and the service is great! The one thing that we noticed is that the bars and pools do not stay open late which was disappointing but overall we can’t wait to come back!

Kimberly Shoen

This is an adults only hotel. I had a junior ocean view room which was spacious. The room had a balcony over looking the pool area and the ocean. It came with a hammock that was a nice touch. The pool was quite loud at times with music and activities. Things calmed down around 10 pm. The room came equipped with a refrigerator that was restocked daily with 2 waters some beer and some soda. The hotel is on the beach, but the beach is not really usable as it's quite rocky and not great for swimming. You can easily access a nicer beach, however, other hotel chains have chairs right down to the high water mark so finding space is a challenge and guards patrol the chairs. Hotel staff was very helpful and we easily got reservations at two of the fine dining restaurants at the hotel. This is an all inclusive which was a good value. They have a coffee bar with pastries open pretty much all day as well as a room with self serve to go options like fruit and sandwiches. The all you can eat buffet had a huge variety of choices for each meal. The few downsides were the noise from the pool which one afternoon was so loud we opted to go for a walk off property. While you can easily get alcohol, getting bottled water can only happen if you call room service. There is no self serve option for water. Also, apparently, they don't have face cloths. I asked three separate times for one and never got any. They have hand towels and bath towels only, which makes it a challenge to wash the sunblock off your face. We were easily able to book excursions with pick up at the hotel. We also were within 5 minutes of 5th Avenue which was chock full of dining and shops.

Michelle Stevens

Our experience at this hotel was amazing. The service we received was phenomenal. All the staff are incredibly helpful and friendly. We booked wonderful excursions, the special dinners were to die for, great pools, and the hotel's location is perfect. My only complaint is that our shower only had cold water, but other that, we would totally stay here again.

Sara Adedeji

My friends and I had a great experience!! We were welcomed with a refreshing non-alcoholic drink each time we came in and the staff were very friendly and attentive in the lobby and restaurants overall. Service to our room was a little slow, so be sure to call well in advance or bjust walk down to the lobby. It's small enough that everything is easily accessible, but large enough that nothing is really overcrowded. We weren't able to visit Bella as it was too busy at the time we were available, but we heard it was very good so make your reservations as early as possible if you want to go. There were enough other food options to keep us fed, though, and the items overall were good. If you don't like the options they have though, or want some more variety, they are walking distance from the main strip that has lots of food, shopping, and entertainment. The resort also had a silent disco and foam party that were really fun. They have an onsight photographer that will take your photos for the duration of your stay if you want, and ours came out beautifully. They also have a tranquil pool if you just want to relax and be away from the noise and music near the beach area. That pool is also near the sushi bar. If you want a fun kid-free weekend at a great price, I highly recommend!

Mary Rivera

We are still on vacation, but I can definitely give an honest review of the resort after 4 days here. The location is fantastic, so close to Quinta avenida, a gorgeous view of the ocean, and the grounds are clean and well maintained. Service is great. Staff are so friendly and attentive. The rooms are very nice, spacious and clean, however they are not soundproof. The entire building is made of concrete and tile, so noise travels easily, echoes through the halls, etc. We were woken up multiple times throughout the night by what we thought were travelers rolling their luggage across the tile floor. Turns out it was the 24 hour room service cart. So loud and happens all night long! Our mini fridge would also make a popping noise randomly, loud enough to wake us up sometimes. One night I was awoken by a beeping alarm in the hall that a staff person who walked by our room eventually turned off. The food is not very good here. We ate at all the restaurants. Unfortunately, the only one worth mentioning is the sushi bar. Sushi rolls and poke bowls were yummy. We are disappointed. Drinks are ok,