Occidental Menorca

Steven Howe-Bull

This is a nice hotel with lots to recommend. Good food albiet breakfast dishes are often cool. Four pools although the pool next to the children's pool only has 4 umbrellas for 40 sunbeds , this is not enough by any standards. The rooms are in blocks and very small with no tea or coffee making facilities. The staff and entertainment team are friendly and work very hard. One criticism is the restaurant staff whip your plate away the moment you have the last mouthfull , whether your dining companion has finished or not. The drinks at the bar are extortionate at 17 euros for two gin and tonic. This is a blatent rip off. However the house wine at 3 euros is great value. The hotel is on a slight hill down to the beach which is busy and scruffy. I've 3 days left of my short stay but I like the hotel generally. It's more a 3 star hotel than a 4 star but reasonably comfortable. One final comment. The whole place is like a giant non stop kids club. Do we adults really need a "follow the leader" step by step demo at 22.45pm on the main stage in the evening? No ! After 21.30 should be adults time and entertainment.

Rosie coyle

This is my second time staying at this hotel and I have enjoyed my stay both times. The staff are very friendly, always saying hello and greeting you. The bar staff provide a quality service, and the main restaurant served different foods each day that was nice to try. We were staying during the Euros so the hotel put up extra screens and televisions in the pool bar for everyone to watch. There are several pools so there is always space for you to swim and it does not feel too crowded. We went to the spa which was very nice, but the steam room was out of order. There is a bus stop next to this hotel which takes you to Mahón, as well as a tourist bus that takes you along the coast to binibeca so this hotel is in a good location if you want to explore. It is also next to a beach, shops and restaurants. There are nice coastal walks around this area too. For the price, this hotel is very good value for money and I expect we will return next year! Thank you Occidental staff for all of your hard work and taking care of us.

R A

I visited the Occidental Menorca in May 2024. The hotel was nice enough, although there were a couple of tatty bits here and there. **Pros** The reception area was beautiful, helpful, and clean. The poolside bar was nice, with plenty of tables and chairs both in the sun and in the shade. The bar staff were mostly friendly. The pools were clean and had plenty of free beds to choose from. There were three deep pools and two paddling pools with small slides for the little children. The restaurant was spacious and kept clean, with seating both indoors and outdoors. They had plenty of choice of salads, fresh breads, and hot food cooked fresh in front of you. There were always chips and pasta options, which were great for any picky children. The selection of drinks was great: nice wines, cava, spirits, coffees, and proper branded soft drinks on tap. Our children loved the table tennis, basketball court, and tennis courts. The entertainment was wonderful; they spoke many languages, so everyone felt welcome. We especially loved the acrobats, the magic show, and the dance/comedy show. The kids enjoyed the kids club, which we dipped in and out of, but was available from 11-1 and again from 3-5. It featured indoor arts and crafts, soft play, and pool games. It's only a five-minute walk to the beach and a children's play park, which was nice. The village was small, with only 5 or 6 bars and 4 or 5 shops, but this was enough if you're looking for a quiet, relaxing week away as we were. There is a car hire place across the road if you fancy a trip out. **Cons** They lost the key to the ice cream freezer, and when we broke the news to the children that they couldn't have an ice cream, they were very upset and tearful, especially since we had queued for 5 minutes and picked what ice creams and lollipops they wanted off the bar ice cream menu. The staff weren't exactly caring, kind, or apologetic towards the upset children, and when I suggested they move the menu off the bar to avoid upsetting more children, they agreed but put it back out on display as soon as my back was turned, which I found incredibly rude. We had booked two adjacent twin rooms as we were told no family rooms were available. We were moved into a corner room with two twin beds and a pull-out sofa. We saw our friends' rooms, which were much more spacious. We felt very cramped all together in one room, especially considering the price we had paid for a week away. Block 6 entrance had a huge hole in the wall, which looked very tatty. The brick paving around the pool was wobbly in places, with muddy water splashing on your legs if you happened to step on a wobbly one. Many of the paved bricks had weeds growing between them. I didn't like the throwaway plastic cups, which are incredibly bad for the environment. Why not use reusable plastic cups for the poolside? We didn't like the games night; there was too much talking, shouting, and screaming. Most of the audience seemed to get up and leave, maybe feeling the same way. The teenage club didn't seem to be open, nor was the shop. The spa looked great but was very expensive (€90 for a 70-minute massage). We won a free cocktail when playing darts, but the strawberry daiquiri we ordered wasn't nice and was unfortunately undrinkable. Our room was cleaned last, I think, by which point they must have run out of toilet roll and towels for the day. Luckily, I had packed some tissues and a couple of beach towels. The football pitch and the oriental garden needed some care. Overall, the hotel was very nice, although overpriced. I thought it probably wasn't a 4-star hotel. The clientele mostly consisted of a few young families but predominantly 60/70-year-olds and predominantly French. Not that we minded, but I certainly wouldn't recommend it for an adult only holiday.

Gary White

Food lovely. Entertainment staff very rude and ignorant based on our own experience. Bar staff were great and very friendly Check in waiting time was horrendous and waited over one hour. Website would not allow us to check in prior to arrival. Even if we could have checked in on line we would have still had to wait as there were no separate queues

Declan Peers

So where do I start we visited MENORCA between 3rd July and departed on the 14th so how do I go about saying what am amazing 11 nights we had at the occidental MENORCA. The first Highlight is are you are fed up of going away and getting botherd the entire time you are sunbathing or wanting to take a dip well look no further as the saying is animation no problem my god do this team have the correct balance in what they do and you can tell they are professionals at what they do they have activities for everyone adults to teenagers all the way down to infants weather you want to start with Aqua aerobics stretching flamenco dancing volleyball Water polo Water volleyball Water basketball or drinking games you can think of to win free special cocktails and not to forget the pool party wow what a day this was not only do they cater for you in the day they also put on parties shows and all the good stuff at night just what you want after a chilled day in the sun this team really do have it all so if I was you I would part with your money now while the active team are out there doing this season in MENORCA occidental I would like to give a big shout out to all the team International team GIADA (boss) Joana ( kids entertainer ) Eliana (choreographer) Shaggy (dj) Kira (sports entertainer) Sandra (fitness entertainer) Kike (all round entertainer) O club Fabrizio Lily Romain Benito Alpiclub Federica nico Nasty Alessandro Thank you for doing an amazing job and making me and my father feel very welcome with open arms not to forget all the waiting on staff bar staff cleaners gardeners pool staff getting everything ready in the morning but for people who are worried about grabbing a parasol for shade there is plenty to go about as I have seen this was a problem but as always occidental staff are quick to react and get it sorted thank you to the chefs who cook amazing food to finally the management and receptionist for just making everything as smooth as a holiday should be we just can’t thank you enough for the hospitality what an experience I hope you guys continue to do great things and not only with the hospitality cleanliness and dining experiences but with the fantastic entertainment team You have got there it would be a shame for you guys to split up as you do really have it right all the best and hope to see you guys again very soon Ps this hotel/holiday was that good we have from the 31st of this month till the 11th Aug for another 11night stay if you have anything available to book direct thanks in advance