Occidental Cala Vinas

Darya Dzyuba

This is an unbeatable hotel, we are happy that we chose you! Beautiful room with a sea view, wonderful staff - the rooms are clean and well-groomed, the food in the restaurant is delicious, varied, very high quality and fresh. The greatest love is your brownie - a piece of art, a big thank you to the confectioners and all the chefs! Wonderful entertainment and activities, the evening show of Tanzanian artists is wow! Special thanks to Carlos for the wonderful mood and friendly attitude and jokes! Pleasantly surprised by the compliment on my birthday and sincerely thank you for the help of the administrator and the ladies from the reception! Your hotel made our vacation and my birthday especially warm and memorable - this is the best hotel, cuisine, place with access to the sea and staff for us! We wish you to prosper and make the world around happy and further!

Corina Banim

Rooms are clean but old and tired, there is a strong smell of drains throughout the place. Almost all of the outside pool and sun lounger space is in the shade for most of the day It's bizarre how they have designed the hotel. Food was Luke warm, we didn't have a clue what we were eating as nothing was labelled. I have a nut allergy and most of the salads were sprinkled with almonds or walnuts All inclusive drinks were ok, but you had to pay for most of the cocktails. The staff were friendly and worked hard. The entertainment staff were brilliant, they worked very hard to keep the guests happy. We enjoyed the evening entertainment they put on . It's the only reason I gave the place 2 stars. There was a young lady on reception with long, straight, dark hair, who was the rudest person I have ever encountered in a hotel. I went to collect an iron I had ordered and paid for earlier in the day, she told me they didn't have irons, I said yes you do I saw one earlier. She then said 'I don't care, you are not getting an iron' i was flabbergasted, I just stood there, then I saw the gentleman who I ordered the iron from and he went and got it for me. All the while she was scowling at me, it was an embarrassing and frustrating experience.

Полінка Зганич

Today is my last day at this hotel and I have mixed feelings. The hotel really has something to work on and it would be good if they did it. because previous reviews have repeatedly written about it. Service: When we checked in, no one showed us to our room or helped us with our suitcases. Even after asking. This definitely does not correspond to the 4* level. You can be tired after the road and wander for a long time, because all the rooms are like a maze. We noticed that we had a late check-out and we wanted to do a "late checkout". We said this when checking in, during our stay and the day before. On the day we needed it, we were refused. They offered to leave our luggage in the room with other luggage. It is unknown who will be responsible for our luggage. The guy at the reception "Ruben" did not offer any solution to the problem. This is the first time we have encountered such a lack of service. Even in 3* hotels it was more pleasant. On the other hand, the staff in the restaurant is very pleasant and polite. The waiter Sergio won our hearts. Although it is clear that this is not enough for such a large number of guests. You should think about increasing the staff or reducing the number of guests. Food: Everything here was delicious and varied, 4* Location: There are bus stations nearby if necessary, convenient taxi stops and you can quickly get to Palma. Beach: Beautiful sea and bay. They need to work on someone cleaning the coastline better in windy weather, just this) Rooms: Standard rooms, nothing special. Maybe it is a little short of the 4* level, but we came not to stay in the room.

Vasyl 1

Our stay at this hotel was absolutely wonderful! Everything was top-notch – the comfort, cleanliness, service, and overall atmosphere. I especially want to highlight the animation team – they created a festive and joyful mood every single day! The entertainment was truly outstanding. A special thank you to the amazing animator Andrea – her energy, charisma, and genuine care for the guests deserve the highest praise. She made our vacation even more vibrant and unforgettable. Huge thanks to her for all the positivity, attention, and professionalism!

Roma Kaczmarek

Very nice rooms, excellent animatours (sending the best greetings to Carlos, Ciccio, Nadir and Cappucino) carrying for the guests and offering a variety of games with a great sense of homour. Every evening great animations for kids and adults. Excellent food prepared from fresh ingredients with a lot of engagemnt and care (I talked to the restaurant manager, who was all the time looking very carefully after the quality of food and service). Thank you for your great service and a very good job!