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    Back   Home     Destinations     Caribbean     Mexico     Dreams Sapphire Resort & Spa
Located In: Mexico

Dreams Sapphire Resort & Spa

Google Logo 4.3 Google reviews (5133)
Best Price From £1139.00pp
Jul 2025
£1599 pp
All Inclusive
Aug 2025
£1329 pp
All Inclusive
Sep 2025
£1139 pp
All Inclusive
Oct 2025
£1239 pp
All Inclusive
Nov 2025
£1279 pp
All Inclusive
Dec 2025
£1299 pp
All Inclusive
Jan 2026
£1579 pp
All Inclusive
Feb 2026
£1689 pp
All Inclusive
Mar 2026
£1689 pp
All Inclusive
Apr 2026
£1339 pp
All Inclusive
May 2026
£1329 pp
All Inclusive
Jun 2026
£1419 pp
All Inclusive
Jul 2026
£1499 pp
All Inclusive
Aug 2026
£1879 pp
All Inclusive
Sep 2026
£1469 pp
All Inclusive
Oct 2026
£1769 pp
All Inclusive
Up to 40% off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Preferred Club
Bars
Offer Details
Hotel Reviews
More...
Overview

Overview

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an ar...

Settled among swaying palms next to an immaculate stretch of soft sand and azure waters, the newly renovated 5-star Dreams Sapphire Resort & Spa, offers the ultimate tropical holiday experience in a breath-taking Mexican paradise. As well as an array of tempting dining options, 568 elegant rooms and suites with beautiful tropical or ocean views, an extensive range of water sports and inviting swimming pools, guests also have the pleasure of the incredible Unlimited Luxury® all-inclusive package. With all your holiday needs catered for, you can let your cares drift away and enjoy the spectacular surroundings of the Dreams Sapphire Resort & Spa.

How far is the nearest beach?

Dreams Sapphire Resort & Spa is located next to the beach.

Distance from airport

Cancun International Airport is approximately 23km away from Dreams Sapphire Resort & Spa.

Pools
Bar
Spa
Wifi
Parking
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Accommodation
Deluxe Junior Suite Tropical View
  • Tropical view
  • Private, furnished balcony or terrace
  • King-size bed or two double beds
  • Full bathroom
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service
Preferred Club Family Junior Suite Tropical View
  • Private, furnished balcony or terrace
  • Partial ocean view
  • King-size bed or two double beds
  • Two connecting Junior Suite Tropical View rooms
  • Two bathrooms, each with a separate shower
  • Wi-Fi
  • Room Service
  • Minibar refreshed daily
  • 24-hour concierge service
Preferred Club Family Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Tropical view
  • Living area
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access
Preferred Club Junior Suite Tropical View
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access
Preferred Club Junior Suite Indigo Ocean-Front
  • Private terrace with outdoor hot tub
  • Ocean view
  • King-size bed or two double beds
  • Upgraded minibar
  • Upgraded bath amenities
  • Wi-Fi
  • Room Service
  • 24-hour concierge service

Preferred Club amenities:

  • Adults-only Preferred Club rooftop pool
  • Personalised check-in and check-out
  • Daily continental breakfast service
  • Afternoon hot and cold hors d’oeuvres
  • Exquisite desserts and premium liquors
  • Access to the Preferred Club pool bar (daily 9am to 5pm)
  • Complimentary computer access
Facilities

Facilities

  • Waterpark with 3 slides and a pool
  • Swimming pools
  • Adults-only Preferred Club rooftop pool
  • Children’s club (children must be fully potty-trained)
  • Teens zone
  • Fitness centre
  • Water sports, including kayaking, catamarans, snorkelling and diving (local charge may apply)
  • Family-friendly entertainment
  • Spa
  • 10 Restaurants including 5 a la carte
  • Cafe
  • Bars
  • Tennis
  • Beach football
  • Beach & water volleyball
  • Table tennis
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Nearby golf with discounted green fees
  • Meeting facilities
  • Wedding venue
All-Inclusive

All-Inclusive

The Dreams Sapphire Resort & Spa Unlimited Luxury® all-inclusive package includes the following:

  • Unlimited dining
  • Unlimited drinks
  • Best-in-class service
  • Wi-Fi
  • Endless entertainment

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Offering 10 restaurants: 5 à la carte, a buffet, a grill and a café and two reserved exclusively for Preferred Club Indigo guests. No reservations are required. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.

Bluewater Grill

  • Grilled meats & seafood specialties
  • Serving breakfast, lunch & dinner (breakfast exclusive Preferred Club & Indigo guests)
  • Newly renovated

Portofino

  • Italian cuisine
  • Open for dinner

El Patio

  • Mexican cuisine
  • Serving dinner
  • Newly renovated

Himitsu

  • Asian cuisine
  • Serving dinner

Bordeaux

  • An elegant romantic French restaurant
  • Open for dinner

Barefoot grill

  • Casual grilled favourites by the pool
  • Serving from 11:30am - 5:00pm

Coco Café

  • Premium coffee and deli snacks in a casual and relaxed atmosphere
  • Late night bites available deli-style including the soup of the day, hot dogs, sandwiches, pizza, fruit and salad
  • Open from 6am – 1am

World Cafe

  • International buffet
  • Open for breakfast, lunch & dinner
  • Newly renovated

Gohan

  • Ocean view, rooftop bar sushi bar
  • Adults only for Preferred Club Indigo guests only
  • Open for lunch & dinner

Seaside Grill

  • Grilled favourites in tropical setting
  • For Preferred Club Indigo guests only
  • Open for breakfast, lunch & dinner
Preferred Club

Preferred Club

All of the Preferred Club Suites offer impressive tropical view and oceanfront suites, and the following additional amenities:

  • Preferred status and amenities
  • Private, Preferred Club location
  • Personalised check-in and checkout
  • Exclusive concierge service at the Preferred Club Lounge
  • Complimentary computer access in the Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d'oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary access to the hydrotherapy circuit at the Dreams Spa (one per adult, per stay, subject to availability)
  • Exclusive access to an adults-only Preferred Club pool (first come, first served)
  • Bali beds available at the adults-only Preferred Club pool (first come, first served)
  • Access to Blue Water Grill a la carte restaurant for breakfast (exclusive for Preferred Club & Preferred Club Indigo guests)
  • Pillow menu
  • Upgraded mini-bar and bath amenities
  • Slippers and bathrobes
  • 55" cable TV
  • Nespresso Coffee Machine (select suites)

Preferred Club Indigo Section:

The Preferred Club Indigo Suites offers impressive oceanfront views, Preferred Club Indigo Villas are surrounded by lush tropical vegetation providing privacy and relaxation, plus the following additional amenities:

  • Preferred Club Indigo status and amenities
  • Enjoy exclusive check-in and checkout service
  • Exclusive concierge service
  • Preferred Club Indigo Two-Story Villas include dedicated butler service, ensuring a luxurious and seamless stay
  • Exclusive access to Seaside Grill restaurant serving a la carte grilled specialties (located adjacent to the villas)
  • Exclusive access to the adults-only rooftop amenities including: Adults-only rooftop pool with swim-up bar / Gohan sushi bar, open for lunch and dinner / Sky Bar serving delectable drinks and cocktails with a view
  • Nespresso coffee machine in each suite
  • Plus, all other amenities and services for Preferred Club guests throughout the resort
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service in the lounge, afternoon hot and cold
Bars

Bars

Offering 6 bars and lounges, including a rooftop swim-up bar exclusively reserved for Preferred Club Indigo guests, serving premium brand domestic and international beverages ranging from swim-up to a nightly music lounge

Barracuda

  • Beach bar
  • From 9am - 5pm

Rendezvous

  • Lobby bar
  • Open fropm 10am - 11pm

Revive

  • Healthy juice and snack bar
  • Open from 7am - 10pm

Scores

  • Sports bar
  • Open from 2pm - 12am

Sugar Reef

  • Swim-up bar located in the main pool
  • Open from 10am - 5pm

The Reef

  • Preferred Club Only Pool bar for adults
  • Open from 10am - 5pm

Sky Bar

  • Rooftop bar with swim-up section
  • Preferred Club Indigo adult guests only
  • Open from 10am - 5pm
Offer Details

Up to 40% off

Up to 40% off
Up to 40% off. All savings are already applied to the prices shown when travelling between 1st May 2025 - 31st December 2025 **Blackout Dates Apply
Hotel Reviews
Google Logo 4.3 Google reviews (5133)
Fazal Rehman
I recently stayed at Dreams Sapphire Resort in Mexico with my family and overall had a great experience. The food was fantastic for an all-inclusive resort, with a wide variety of options and consistently high quality across the different restaurants. I really appreciated that the restaurants had convenient hours and did not require reservations, which made planning meals stress-free. I want to extend a special thank you to Carlos, the Manager on Duty, for going out of his way to help my elderly parents get settled into a room and building that was much more accessible and convenient for them. His care and professionalism truly made a difference in their stay. I’d also like to recognize Ricardo from the concierge team, who checked in on my father and ensured he was well taken care of when he fell ill during our visit. His attentiveness and compassion meant a lot to our family. A big thank you as well to Ruth at the check-in counter, who was courteous, helpful, and efficient in getting us settled in after a long day of travel. Our stay was relaxing, the service from most of the team was excellent, and I would recommend Dreams Sapphire for families looking for a comfortable and welcoming resort experience in Mexico.
Oumaima Naggay
Our recent stay was absolutely perfect from start to finish. We felt welcomed and cared for every step of the way! A special shoutout to Alberto at the World Café his service was incredible. Every morning, he greeted us with a smile and made sure everything was perfect and our glasses always full. Carlos and co at the pool bar were friendly, funny, and always ready with great drinks and even better recommendations! The highlight was the entertainment team - Joe, Monica, Mar, Tony, Hannia, Omar and Damian. Their enthusiasm, talent, and kindness made every activity and show unforgettable. From daytime games to evening performances, they went above and beyond to make sure we had fun every single day. We laughed, danced and they're a huge reason we can't wait to return. The food was incredible, we looked forward to every single meal. The variety, the quality, the presentation-it was all top-notch. This trip truly exceeded all expectations. The people, the atmosphere, the entertainment, and the food all made it a vacation to remember. Thank you from the bottom of our hearts from Team London!
Sarah Lamon
Had to switch rooms- first one smelled like mold. Stagnant water outside of room in broken fountain. Had to pay so much extra for new room. In this new room there were fake nails on balcony… that weren’t ours. Little water mites all over bathroom counter. No maternity massages. Not many activities for kids. Wouldn’t recommend especially for families with young kids. Only one pool unless you’re preferred. Coffee shop is stellar. Went to a restaurant with two young kids .. we were the FOURTH table there… it took TWO HOURS!!!! TWO HOURS!!!! Unexceptionable. My four year old was looking forward to fresh mango for months. It’s all she talked about… and they didn’t have it all week. 😭When we ordered room service the tray was full of those same mites there are all over the counter. It was crawling with them… hard to eat the food after that.
Jay Jennings
Overall it was really good. The exceptions to really good were things largely outside of their control. Good: People were very friendly and helpful. The pools were nice. The main pool was often crowded but there's another smaller pool with some water slides that is usually less crowded, where you can find somewhere to sit in the shade. We all enjoyed the water slides! There's food and things to drink everywhere. It's varied in taste and good enough in quality. You can play tennis or pickleball (might i suggest around 6 pm, the courts are in shade). The Explorers Club for kids is really great, they offer a variety of activities, are friendly and helpful. They also have a splash pool where kids can play under parental supervision. The room was fine. Nothing special, but everything worked, there was plenty of space - it was a good room (a 2 bed room). When we needed more of something (towels, for instance), they quickly helped us out, and when the door lock stopped opening to our cards, the issue was resolved in minutes. The Bad The beach is not good, apparently there's a lot of seaweed washing up this time of year. If you want a beach experience, do your research on when you want to go. Compared to another Dreams resort we went to, the food was not quite as good and not quite as kid friendly. That said, we have a very picky 4 year old. Our 8 year old loved the food most days. So, picky little kids might have trouble finding much to eat, or much variety, but I think it is unrealistic to expect more variety from them.
Sumaiya Ahsan
This would be my third visit to Mexico and sixth resort of all the all inclusives I've been to. I've been to the Hyatt hotels in Europe as well. But, unfortunately this is far from being a 5 star resort. At best it could be a 3 to 4 star mainly because the staff and some of the events/shows were great! Everything else - room, amenities, food, cleanliness, and overall location is pretty average. Many have complained about the room and food at this resort, I can completely see why as our room which was 'preferred club' had cockroaches, peeling ceiling, broken drawers and fridge shelf. The lamps were also barely working, the bed creaked and there was a power outage on the last day of our stay! The food area for the buffet wasn't the cleanest either and the selection was extremely limited. Interestingly enough for someone like me who travels to warmer climate for food (mangoes and coconuts) this was an ultimate disappointment. Neither of those two items were there. I was told I could buy a coconut for 12 USD. Overall, value for money - negative. Would I return to this Hyatt chain, probably not.
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BEST PRICE FROM Flight & Hotel
£1139pp
Jul 2025
£1599pp
All Inclusive
Aug 2025
£1329pp
All Inclusive
Sep 2025
£1139pp
All Inclusive
Oct 2025
£1239pp
All Inclusive
Nov 2025
£1279pp
All Inclusive
Dec 2025
£1299pp
All Inclusive
Jan 2026
£1579pp
All Inclusive
Feb 2026
£1689pp
All Inclusive
Mar 2026
£1689pp
All Inclusive
Apr 2026
£1339pp
All Inclusive
May 2026
£1329pp
All Inclusive
Jun 2026
£1419pp
All Inclusive
Jul 2026
£1499pp
All Inclusive
Aug 2026
£1879pp
All Inclusive
Sep 2026
£1469pp
All Inclusive
Oct 2026
£1769pp
All Inclusive

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