Novotel Phuket Kamala Beach

Ice Somboon

the location is amazing, and the food from Soul Kitchen (lunch and dinner menu) are all very tasty. Breakfast buffet is average, I think they could probably do better but it’s okay for the price. I suggest changing the blue placemat (ที่รองจาน) at Soul Kitchen because they have lots of stains on them and feels quite dirty, although the restaurant itself seems quite clean. Live music at dinner time was great and the view was amazing. But while the live singer was resting, the music was not vibing and they also come with commercial ads (probably Youtube or Spotify ads) every 2-3 songs. I think the hotel should just invest in Spotify premium or Youtube premium to solve this issue because bad music really kills the vibe. Nevertheless, all the staff are very nice and helpful, I appreciate all of their help. One name I remember was Shuyaa, he’s very polite and helpful. Every staff member here deserves a praise. The public bathroom at the pool could be cleaner though. the floor is always wet. I think better sanitation would make this hotel even more pleasant.

Katie Hall

We stayed just one night here on our last night of our holiday, and it was perfect. The location is stunning - right on the beautiful Kamala Beach. It's right at the end, so it almost feels like a private stretch of beach. The hotel has sun loungers looking out to sea - I could have stayed there for weeks. We stayed in a sea view suite, which had two balconies (although only one with furniture). The bathroom was fab, and the bed really comfy. Breakfast was the best I had in Thailand - and they gave me a discount as I'm vegan so had limited (but still excellent) choice, which was so nice. Everyone working there was really friendly and helpful. A perfect end to our holiday.

Bill Mattus

Rooms and beds are like a United States budget hotel. But the location can be beat. Directly on the beach with awesome views. Fruit and coconut trees all around. Very friendly and helpful staff. Wonderful massage parlor steps away from the entrance to the hotel. Close distance to Great shopping and food. Would highly recommend staying here. The only drawback is that there are multiple levels to this hotel and uneven floors in the rooms and on the way to the rooms in the hallways.

Himanshu Nagpal

Stayed here for 9 nights and thoroughly enjoyed the hospitality. Staff is amazingly polite and helpful, specially Surya and Nut along with team at the roof top bar. Overall, the hotel was a great choice for us. One less star for the food. A la carte is pretty average and small portions. Breakfast buffet is nice but if staying for a night or two. There was next to no change in the buffet menu throughout our stay. I will be coming back in September!

Deepak Tiwari

I stayed at Novotel Kamala Beach recently, and I had a really great time. Right from the moment I walked in, I felt welcome thanks to the amazing service. A big thank you to Jerey at the front desk who was super prompt and helpful—he really made my check-in smooth and set a positive tone for my entire stay. I also enjoyed my meals thanks to Tod from the F&B team. His warm hospitality made every dining experience feel special and personal. All in all, the friendly staff made me feel right at home, and I can’t wait to return. If you’re in the area, definitely check this place out!