Novotel Phuket Avista Resort & Spa

Maria McKenzie

Stayed here 10 nights in April. A wonderful hotel. The staff are all very friendly and helpful. We couldn’t be more welcomed by genuinely lovely people. We were always met with a smile by Aey, Marry, Au, Soe and Myoaumg! Our room was spacious with a big bed, bathroom and balcony. Breakfast was widely varied with lots to choose from and kitchen staff accommodated my peanut allergy well and kept me safe. There’s lots of entertainment here and rooms are very well air conditioned. We would definitely return if traveling to Phuket again. We were here during Songkran and the hotel staff were prepared with lots of fun. An all round great hotel! Thank you to everyone at Novotel Phuket Kata Avista ⭐️⭐️⭐️⭐️⭐️

Dashika Singh

Stayed at this hotel for 7 nights. Few things to note is that this hotel is located at a hill so walking back can be tiring but the hotel provides shuttle service everyday back & forth to the beach. Another thing to note which was bit of nuisance was that lift wasn't working for first 5 nights and climbing the stairs everyday put a toll on my mom's knee which is already comprised due to ageing. My mom is 70 years old. However this little nuisances was offset by the exceptional service provided by hotel staff who were always very friendly and helpful. Went over & beyond with every request I made especially for my mom's birthday. So overall very satisfied with my stay. Special call-out to Tina at front desk and Chandra at the Restaurant- they went very helpful and friendly throughout our stay.

Noa Golcman Lavon

Stunning hotel!! Helpful, smiling and pleasant staff. After a long flight, they let us into the room long before check-in time. They provided us with coupons for free drinks and a discount on food. The room is clean, tidy, maximum thought given to the experience for children. It is centrally located and close to the market. Highly recommended

Kike Zúñiga

⭐⭐⭐⭐⭐ Amazing Experience at Novotel Phuket Kata Avista Resort & Spa Our stay at Novotel Phuket Kata Avista Resort & Spa was simply wonderful. From the moment we arrived, the service was impeccable, and the staff’s kindness made our vacation even more special. One of the things we appreciated the most was the special attention given to our child. When we entered the room, we found a dedicated space for him, with a beautifully decorated bed featuring fun, kid-friendly details that made him feel at home. Additionally, the bathroom was equipped with amenities for children, which made our stay much easier. These thoughtful touches truly make a difference and show the hotel’s dedication to families. The housekeeping team was exceptional. Our room was always spotless, with every detail perfectly arranged. Their professionalism and commitment to cleanliness and comfort were evident throughout our stay. The reception staff provided outstanding service. A special thank you to Grace and May, who were incredibly kind and always ready to assist us with anything we needed. We also want to highlight the bellboys, whose hospitality and willingness to help made us feel welcome from the very first moment. Without a doubt, Novotel Phuket Kata Avista Resort & Spa is a perfect choice for a family vacation. We would return without hesitation and highly recommend it. Thank you for making our trip an unforgettable experience!

Bandana Dahal

Great place to stay if you travel with kids. Courteous and friendly staff especially Alon, who checked us in and provided best hospitality with surprise birthday cakes for my 5 and 1 year old. Alon was on top of his game and made sure we got what we wanted during our stay. Tun, May and Mia were very helpful as well and gave us complementary vouchers for kids breakfast. We plan to come to this place again. Not to forget, It’s very clean and beds were very comfortable.