Novotel Phuket Avista Resort & Spa

Shelley Carman

We stayed here for six nights in November 2025. We had a pool view room with balcony, It was beautiful. The breakfast was an amazing Buffet with eggs made to order and a crêpe station. Our breakfast wasn’t included, which meant our overall cost was less expensive. This was good because some days we just didn’t feel like an entire buffet for breakfast or maybe we felt like a sleep in. Breakfast worked out to be about $12AUD per adult and kids were free. The staff were extremely helpful. We had two pools and a splash park to choose from on our chill days. The walk down to Kata Beach was very short but steep. Fortunately, the hotel provides a free shuttle up the hill every half hour. My only word of advice would be to ensure that all your doors and windows stay closed when the Aircon is on as the floor becomes very very wet and slippery otherwise.

96Whiteshark

Fantastic experience! Hospitality, professionalism, cleanliness, politeness, and friendliness are the hallmarks of this hotel! We were greeted at reception by the lovely Suzan, who gave us an impeccable description of all the hotel's services and accompanied us to our room, explaining everything in detail. I must say that during our 10-day stay, we only met friendly people who spoke good English and were always helpful! I would also like to thank Gun! (Bartender at the pool bar) for the excellent cocktails, his beautiful smile, and his friendliness! My first trip to Thailand was fantastic thanks to you! Thank you, NOVOTEL, thank you, Thailand! Matteo from Italy

Uzair Chutani

My family and I just spent four incredible nights at the Novotel Kata Avista Resort and Spa, and I cannot recommend it enough. We were traveling with our two children (ages 6 and 8), and the experience was fantastic from start to finish. We stayed in Room 501 on the 5th floor, which had a beautiful view overlooking the beach. Our arrival was made special by May, who escorted us to our room and ensured we were completely comfortable from the moment we checked in. Since we were celebrating our 10th wedding anniversary, the staff went above and beyond by decorating our room to mark the occasion—a thoughtful touch that made our stay so special. For families, this resort is a gem. We made great use of both kids' areas; they were fantastic for keeping our children entertained and gave us parents some much-needed relaxation time. The breakfast spread was excellent throughout our stay, and we also had the opportunity to book a private Thai cooking class, which was a really enjoyable experience for the whole family. The amenities made everything convenient. We loved the shuttle service to Kata Beach—they provided beach towels and flip-flops, so we didn't have to worry about packing extra gear. The outdoor showers by the pool were also a great feature for cleaning up after a beach day. What truly set this stay apart was the service. The team was amazing with our kids and took great care of us. A huge thank you to May, Tina, Luna, and Apple for making our stay super comfortable. I want to specifically mention Tina. When we encountered a noise issue with our room window, she handled it brilliantly. She quickly brought in a team to fix the problem and restored the room to exactly how we expected it. We felt truly heard and cared for, and her quick response actually enhanced our overall impression of the hotel. Thank you to the entire team for a memorable anniversary trip. We will definitely be back!

Simona K

As a family of 4, We stayed for 10 nights in the family room. We had the most amazing time, and loved the resort. The staff and facilities were great although the bed was too hard for my liking. The rooms were cleaned daily, bottled water replaced and towels were exchanged daily as well. The staff were friendly and the restaurant was awesome and delicious with generous servings. The hotel is on a steep hill, but they do provide a van that takes you down to Kata Beach which is only a few minute drive. The van comes every 30 min and we would happily take it back to the hotel. The resort is only minutes away from everything you need and I would definitely be back to this resort.

Mindy Suki Wu

Had a fantastic stay at the Novotel hotel to celebrate me and my boyfriend's Anniversary during our stay in Phuket. The rooms were big and spacious, and conveniently located by the Kata Beach, food and Kata Night Market which we visited multiple times throughout our stay. We stayed here in early November, and unfortunately it was still raining season so we couldn't do much activities outside, but the hotel had quite a few activities in-house for you to sign up for like cooking classes, spa massage for couples or yourself, yoga, boxing class, or water sport activities. They also had a frequent shuttle bus that takes you to the beach and back. I would recommend taking the bus or take a cab through grab or bolt for easier commute as the hotel is on top of a hill, so it was quite a workout going up and down. Breakfast buffet had many options and they really gave us lots of coupons to use during our stay to utilize the amenities there. We decided to do the cooking class as it was pouring rain out, so it really helped pass the afternoon time and had the pleasure of doing the cooking class with Naveen Bhardwaj, who was super funny and helpful. Me and my boyfriend each got to choose 2 dishes each to make and Naveen had led us through the entire class and we got to enjoy the amazing food at the end. They really pay attention to detail and start you off with the decoration part of prepping food, which made our food look presentable after we plated the food. We chose to make Pad Thai Goong, Somtam - Papaya Salad, Gaeng Kiew Wan Gai - Green curry chicken which paired really well with the Khao Pad Gai (Fried Rice With Chicken). He mentioned that he would work on another menu for the cooking class since I mentioned my fav Thai dish wasn't on there which was Pad See Ew/Pad Kew Mao with a side of Thai Iced Tea! Don't miss your chance to book with him during your stay because he really put in the time and effort with us to make the thai culture food!