Novotel Phuket Avista Resort & Spa

Lisa Young

We had a wonderful stay at the Novotel Kata Avista Resort in Phuket. From the moment we arrived, we were impressed by the beautiful scenery – the entrance with its koi fish pond at reception set such a welcoming and tranquil tone. The staff were warm, super friendly, and always ready to help, which really made our stay extra special. The restaurant and breakfast buffet were outstanding, offering a fantastic variety of both Thai and international cuisine to suit every taste. The cocktails were another highlight – hands down the best we’ve had in Thailand! We especially recommend enjoying them at the Canopy Bar, where the atmosphere makes them taste even better. Our room was spacious, comfortable, and well-equipped with everything we needed. The only small downside was that the walls and doors were not very soundproof, so we occasionally heard noise from other guests. It’s also worth noting that the resort is set on a hill, which gives it a nice elevated feel, but it does mean you’ll need to be prepared for a steep walk or take a quick taxi ride if you’re heading out to explore. For families, the kids club is a real gem. It’s run by professional and friendly Thai ladies who made our daughter feel so welcome – she absolutely loved her time there. The pool was another big hit, with plenty of space to relax and a fantastic swim-up bar for adults to enjoy. Overall, this resort has so much to offer and gave us a truly memorable holiday experience. Highly recommended for couples and families alike!

Taqdeer Kaur

Warm warm warm staff. We were assisted by Aey and least to say we were refreshed after a long journey. The hotel in itself is amazing, family friendly, kid friendly and beautiful. Will definitely come here again and again. You won’t need to get out of the resort it has so many activities and will keep you busy throughout. Clean, hygienic and big.

Peanut butter Jelly time

Our 9 day stay has been amazing! All the staff have been so warm and welcoming of us on our trip. Nadear was great helping us pay our bill and organising checkout. The rooms are nice and spacious. Our rooms were cleaned daily. Pool was great. Will be definitely coming back here.

gianni welch

We had a wonderful family stay at Novotel Phuket Kata Avista Resort & Spa. From the moment we arrived, the service was warm, professional, and truly thoughtful. The facilities were excellent – everything we needed for a comfortable and relaxing holiday was right there. What made our experience especially memorable was the genuine care shown by the staff. In particular, Wit went above and beyond to help when my son had a minor wound. Over the course of three days, Wit personally assisted in patching it up and making sure he was comfortable. The attention, kindness, and professionalism really stood out and made us feel very well looked after. It's this level of service that makes a stay not only enjoyable but also unforgettable. We truly appreciate the team's efforts and will definitely recommend this resort to family and friends visiting Phuket. We look forward to coming back again.

Stephanie O

We booked a family room with a double bed and a queen-sized bed for the kids. The room was spacious and clean, though the amenities were quite basic. Unfortunately, our balcony faced an empty land area, which was less appealing. The breakfast was amazing, with plenty of high-quality options to choose from. The staff were incredibly polite and always ready to help, making our stay feel very welcoming. The pool area is smaller than expected compared to the pictures, and you need to secure your spot early as it fills up quickly. The kids’ pool is well suited for younger children. The beach is about a 5-minute walk away, with a convenient shuttle service available. Nearby, you’ll find several restaurants, a night food market, a 7-Eleven, and a pharmacy—all within walking distance. Just note that the walk back to the hotel is slightly uphill, as the property is located a bit higher up. The kids’ club is small but perfect for younger kids. Overall, it’s a clean and comfortable hotel with excellent service, ideal for families with younger children.