Novotel Bali Nusa Dua

Louise De

Great location for our 5 days in Nusa Dua with easy access to the beach, sightseeing and a wide choice of dining options within walking distance. Restaurant staff, particularly during breakfast service, were friendly, efficient and very helpful. The choices at the buffet were vast and good quality. Loved having the filtered water in our room. Some areas of the hotel are a little worn but it still had the feel of a quality resort. We did not appreciate the continual marketing of the Accor Vacation Club from the point of check-in till while we were waiting for our pick up to leave. Yes, it’s a business, but we wanted to relax and not have to try and avoid conversations. We were approached on 9 occasions, including a courtesy call to our room just 10mins (maybe a coincidence?) after arriving back to our room from a day trip. Overall we enjoyed the hotel and location

Christ Donald

We stayed at Novotel from 15–23 January with our two kids and had a wonderful experience. From the moment we arrived, the service was excellent and made our stay very comfortable. The staff were friendly, helpful, and always welcoming. We really enjoyed the beach club and the pool both were fantastic and perfect for families. One of the highlights of our stay was our son’s birthday, which was beautifully prepared and became a truly unforgettable moment for our family. Special thanks to Juan from Novotel and Hadi from AVC for their kindness and help in arranging everything so smoothly. Overall, we were very happy with our stay and would definitely recommend Novotel for a relaxing family holiday.

Phoebe Mills

My family and I love staying at Novotel Nusa Dua as it provides excellent services and appropriate rooms for a family of different ages. The rooms are spacious and comfortable, especially the suites. I love having access to a kitchenette and refrigerator to have the option to cook food in my room or make my coffees. There is daily housekeeping that provides new linens if you require and the staff have a great attention to detail when tidying your room. My family loves the swimming pool which is quite large so you feel like you're in a private pool even when other guests are in there. Additionally, the hotel provides fun pool activities such as aqua fit, volleyball and bingo, which my family and I love! Shout out to Gede who runs all these activities! We also love the Square Restaurant and Gourmet Bar who offer delicious food and drinks at reasonable prices. The breakfast buffet has a large variety of food to offer for all types of tourists and the staff working the coffee machine are extremely talented! The true highlight of this hotel is the amazing staff that keep the place running! A few wonderful people who I had the pleasure of meeting include Sukarini, Purna, Sunarmi, and Yoga - these staff went above and beyond for us during our stay. The InBalance spa is high quality, very relaxing, and a great value for money. I had three amazing spa treatments where I was taken care of by Gusti, Sri, and Happy. While this hotel can be seen as pricier than other places in Bali, with Novotel Nusa Dua you get what you pay for and in my opinion: It is definitely worth it!

Riccardo Baptista

We had a wonderful stay at Novotel! The guest experience team provided excellent service and were incredibly helpful throughout our visit. A special mention to Lorensia, who went above and beyond to make our stay truly memorable. She was very attentive, friendly, and always ready to assist with anything we needed. The hotel itself is very convenient, offering great facilities and easy access to everything. Our room was cozy, clean, and comfortable — the perfect place to relax after a long day. Overall, we had an amazing experience and would highly recommend Novotel for its warm hospitality and outstanding service.

Jamin Crawley

We thoroughly enjoyed our stay. The 3-bed suite was generously sized and reasonably well equipped, noting the fitout is aging a bit. Breakfast buffet was very good, lots of options and nice food. Staff are always very friendly, helpful and courteous. Beach club is a good setup, with regular courtesy shuttle (15 mins intervals, 2 min drive), deck chairs and beach umbrellas, with bathrooms and a bar.