Nobu Hotel at Caesars Palace Las Vegas

chad c

Overall was an okay experience besides for a couple of negative things. The staff was friendly. The location was good, had good access to the strip and other neighboring hotels. Also the hotel elevators to the rooms were located right next to the Caesars Casino so that was convenient. Now for the negative experiences we had. When we initially checked in, our room was not ready which was expected because we arrived a little earlier so we checked our bags at the front desk. When the room was finally ready we gave the front desk clerk our luggage ticket and was shown our room. They told us our luggage would be delivered to our room shortly. We waited over one hour until I finally had to call the front desk to see where our luggage was and it seemed the front desk clerk lost our luggage tag because we had to describe our luggage to them so they could figure out which luggage was even ours. So I am assuming it would have never been delivered if we didn’t call the front desk. Another issue we had was there was a used needle in one of the drawers of the dressers. Which was gross and alarming. (Picture included) We didn’t notice it was there until we were leaving and double checking we didn’t leave anything behind. Overall was okay besides for the two negative things but we will not stay here ever again because of them. Especially since we have had better experiences at other hotels in Vegas.

Jennifer Gilhuley

Just came back from a long weekend (Friday - Monday) and I have to say, I was a bit nervous after reading these reviews BUT, our stay was great. We were able to check in early (free of charge since we are diamond members) and the room was great. I saw a lot of comments about bad water pressure and our was completely fine. Everyone from check in, to house keeping and bar tenders were wonderful. A great perk was free happy hour from 5-6pm. Was perfect for a before dinner drink. The only semi complaint is the room could have been colder but, we like our rooms an icebox. I’m sure for most people it would have been perfect. Overall our stay was great here and could come back again!

Anthony Ballios

I knew I was in good hands when even prior to my trip I received a message to confirm my arrival time and to fulfill any requests I may have prior to my arrival. Ivy also made sure everything went smoothly prior to my arrival and during my stay. My room was exquisite and the location hard to beat. The security and efficiency of the elevators made for an extremely stress free stay. Everyone I interacted with on the Nobu team was the best of the best and consummate professionals. The free tea in the morning and open bar for happy hour showed even more so how much you were cared for and appreciated during your stay. Thank you so much to everyone that helped bring the Nobu concept to reality and made for an unforgettable experience. Greatly appreciate all of you.

Dee Gee

Incredible Service at Nobu Hotel Thanks to Elizabeth and Noah From the moment we arrived late at night, Elizabeth at the front desk made us feel completely welcomed. Although our reserved king room was no longer available, she went above and beyond—upgrading us to a room with a view and adding a credit to our account. Her warmth, professionalism, and genuine care reminded me what true customer service looks like. I’ve been in the industry for over 30 years and rarely see service like hers. A couple of days later, we returned to find champagne and a handwritten note from her—it was touching and unforgettable. On top of that, we met Noah, who helped us deal with repeated issues accessing the self-parking. Every time, he handled it with patience and professionalism. When the issue persisted, he took initiative and removed the first night’s parking charge, promising to comp it entirely if it happened again. His calm demeanor, problem-solving, and charm made a lasting impression. Elizabeth and Noah are the reason we’ll be back. Nobu Hotel Las Vegas is lucky to have them—they’re masters of hospitality.

Valerie Murphy

Check in took a long time even though there was no one in line. Rooms are decent but the TV did not work at all, the shower has 2-3 minutes of hot water. No more. They don’t allow you to use the mini fridge at all- can’t even keep a couple water bottles cold. Will not be back.