Nobu Hotel at Caesars Palace Las Vegas

Kailyn Gonzalez

We just checked in today and everything has been great so far! Our room is perfect, spacious and clean. The team at the front desk was really great with giving us details for check-in ahead of time and an entire email that helped us locate the hotel + made us aware of all the amenities that our hotel offers. We seamlessly were able to leave our bags with the team for an hour before our room was ready for us, and they delivered our bags to our room within 15 minutes of us arriving back for our key cards. The hotel itself is quiet and calm - but located in Caesar’s palace, so we can simply leave our tower to experience a more lively feel. My only complaint is that the fridge is weighted, so you can move any of the items in it without being charged. You would have to pay $75 to use it for personal items. Additionally, there is a keurig in the room, but no k-cups were provided.

chad c

Overall was an okay experience besides for a couple of negative things. The staff was friendly. The location was good, had good access to the strip and other neighboring hotels. Also the hotel elevators to the rooms were located right next to the Caesars Casino so that was convenient. Now for the negative experiences we had. When we initially checked in, our room was not ready which was expected because we arrived a little earlier so we checked our bags at the front desk. When the room was finally ready we gave the front desk clerk our luggage ticket and was shown our room. They told us our luggage would be delivered to our room shortly. We waited over one hour until I finally had to call the front desk to see where our luggage was and it seemed the front desk clerk lost our luggage tag because we had to describe our luggage to them so they could figure out which luggage was even ours. So I am assuming it would have never been delivered if we didn’t call the front desk. Another issue we had was there was a used needle in one of the drawers of the dressers. Which was gross and alarming. (Picture included) We didn’t notice it was there until we were leaving and double checking we didn’t leave anything behind. Overall was okay besides for the two negative things but we will not stay here ever again because of them. Especially since we have had better experiences at other hotels in Vegas.

David Weinstein

Nobu Hotel - Las Vegas - Stayed there August 17 & 18, 2025: - They assaulted me with marketing eMails after reserving a room - 13 eMails in 14 days - UGH! I almost had a report a stalking incident to the Las Vegas Police ;D - They demanded $20.00 for early check-in before 4PM. I explained to them that in a 35-year travelling career, I NEVER was asked to pay an early check-in fee and that it seems greedy to charge a customer an early check-in fee, particularly for a $350/night room. They finally gave us a room at 3:00PM... - The check-in luggage attendant was awful. He did a hard sell on us to use the hotel services and promised to bring us a 2nd luggage rack but never returned. I offered him a $10 tip (2 bags) but he insisted that he couldn't change a $20... SCAM!! - Almost as if to punish us for refusing to pay the greedy $20 early check-in fee, they assigned us a room which was right NEXT to a party room. It was REALLY noisy the 2nd night. Almost had to call hotel security. - 2 coffees & 2 muffins at the lobby coffee stand was $40 - and the coffee was lukewarm! - The elevators are programmed wrong - stops at phantom floors. - Room was big. Bathroom tile was stained from a shower pan leak. Sink faucet sprayed water at the mirror. Shower head sprayed sideways... - No turn-down service for a $350/night room - REALLY low class! - Poolside prices are outrageous - $34 for 2 beers!! - At check-out they tried to "fleece us" for imaginary mini-bar charges - looking at the online reviews, this seems to be a standard operating procedure... Worst of all, they ignore the eMail I sent 10 days ago. DON'T STAY HERE!!!

ganesh s

Pros: N/A Cons: 1) We are not against you wanting to monetise every opportunity and hence choosing not to provide a water kettle in the room and instead charge for each portion of "small hot water" and "large hot water" via room service. But surely when there is a 1hr delivery time for a portion of plain hot water from in room dining, you should at least offer the option for guests to rent a kettle if they need hot water on demand. It's your choice to be cheap and penny pinch, but at least offer the facility to rent a water heating kettle for those who are willing to pay for it! Your front desk said the entire hotel had 2 kettles which was already in use by other rooms. Inconsiderate and scant regard for families, and guests who need hot drinking water for medication. 2) Water pressure in the shower at all points of time is abysmal. We tried at non peak hours and no improvement whatsoever. Surely this is the minimum expectation from a hotel marketing itself as a premium option within Caesars. 3) No communication or coordination by front desk people. Had gone and confirmed with front desk the day before checkout that we require assistance with luggage, they said it was all arranged. No one came on the day, took another 2 calls and delay to get someone to come. The person who took our request the day before simply forgot to pass it on. We did not come here with any delusions of receiving Four Seasons or even Wynn Encore service levels. But surely you can at least match service levels and professionalism seen at budget chain hotel properties. And all of these improvements can be made at negligible cost, it just needs the management to care about customer experience instead of being satisfied piggybacking on guaranteed occupancy rates courtesy the location and goodwill generated by far superior Nobu hotels in other locations.

Rebeca Zavala

I have arrived at 5:15 PM on Sunday 07/13/25 to check in I was told my room was not ready. check in time was at 4 PM. They told me it should be ready in 45 minutes that the manager put a rush for my room to get cleaned and that I can wait or I can come back so I decided to go have dinner. They said we will give you a call when the room is ready . . I never received a call back I went back to the hotel and waited until 8:45 PM and I still did not get my room that I asked for with Las Vegas strip view. It was very unprofessional the way the Manager never came out to talk me , The customers behind me had the same problem checking in. I paid for a day that I didn’t even have access to till 8:45 PM .I DO NOT recommend this place. Double check your reservations before checking in.