Nobu Hotel at Caesars Palace Las Vegas

Kailyn Gonzalez

We just checked in today and everything has been great so far! Our room is perfect, spacious and clean. The team at the front desk was really great with giving us details for check-in ahead of time and an entire email that helped us locate the hotel + made us aware of all the amenities that our hotel offers. We seamlessly were able to leave our bags with the team for an hour before our room was ready for us, and they delivered our bags to our room within 15 minutes of us arriving back for our key cards. The hotel itself is quiet and calm - but located in Caesar’s palace, so we can simply leave our tower to experience a more lively feel. My only complaint is that the fridge is weighted, so you can move any of the items in it without being charged. You would have to pay $75 to use it for personal items. Additionally, there is a keurig in the room, but no k-cups were provided.

Jennifer Gilhuley

Just came back from a long weekend (Friday - Monday) and I have to say, I was a bit nervous after reading these reviews BUT, our stay was great. We were able to check in early (free of charge since we are diamond members) and the room was great. I saw a lot of comments about bad water pressure and our was completely fine. Everyone from check in, to house keeping and bar tenders were wonderful. A great perk was free happy hour from 5-6pm. Was perfect for a before dinner drink. The only semi complaint is the room could have been colder but, we like our rooms an icebox. I’m sure for most people it would have been perfect. Overall our stay was great here and could come back again!

chad c

Overall was an okay experience besides for a couple of negative things. The staff was friendly. The location was good, had good access to the strip and other neighboring hotels. Also the hotel elevators to the rooms were located right next to the Caesars Casino so that was convenient. Now for the negative experiences we had. When we initially checked in, our room was not ready which was expected because we arrived a little earlier so we checked our bags at the front desk. When the room was finally ready we gave the front desk clerk our luggage ticket and was shown our room. They told us our luggage would be delivered to our room shortly. We waited over one hour until I finally had to call the front desk to see where our luggage was and it seemed the front desk clerk lost our luggage tag because we had to describe our luggage to them so they could figure out which luggage was even ours. So I am assuming it would have never been delivered if we didn’t call the front desk. Another issue we had was there was a used needle in one of the drawers of the dressers. Which was gross and alarming. (Picture included) We didn’t notice it was there until we were leaving and double checking we didn’t leave anything behind. Overall was okay besides for the two negative things but we will not stay here ever again because of them. Especially since we have had better experiences at other hotels in Vegas.

Jason Muth

Just completed a two-night stay at the Nobu. Booked a regular king room direct through Caesar's at a good price for being a rewards member (you can typically get a discount on one room as a Caesar's rewards member, even if you don't have any status). We arrived on a Saturday morning red-eye and arrived at the Nobu desk at 8:30am with no expectation that we'd be able to check-in so early. The staff was very friendly, and the small entrance felt very peaceful compared to the chaos and lines common at the main Caesar's entrance. I asked if any rooms happened to be available and slid over a tip for the effort, but, unsurprisingly, nothing was clean yet. The desk agent graciously returned my money and said he'd call when the room was ready. Not half an hour later, he called my cell and informed me that an upgraded strip-view room was available for me and to come collect my keys! There is nothing better than being able to settle in and freshen up after arriving on a long flight, so this set a very positive tone for the weekend. My friends were staying in the main Caesar's hotel, and their check-in experience was much less positive. They weren't able to get into their rooms until after 4pm! Thankfully, because Nobu came through big time, we were all able to use my room as a home base for our belongings. The perks of being in Nobu didn't stop there. My wife and her friends decided to head to the pool, and quickly found that every seat was full in the main areas. Taking a chance, they approached a separate gated pool, and the attendant said skeptically that the area was only for Nobu hotel guests. My wife whipped out her wooden keycard and everyone was admitted! As far as the room itself, I wouldn't call the Nobu 5-star luxurious. It was more like a standard Marriott. The decor and furnishings are nice looking from afar, but are a bit worn closer up. The shower was excellent, and the Japanese sink was a cool design, although perhaps a bit impractical. Biggest complaint was the lack of hooks and towel bars in the bathroom for hanging things up. Nevertheless, it was very clean, the bed was comfortable, and, despite facing the strip, the room was very quiet. There was no noise from other guests getting back late or partying. It was a very nice and calm oasis after being overstimulated by countless hours of Casinos and concerts. Overall, if I stay at Caesar's again, I will definitely choose the Nobu hotel for its calm vibes and special treatment of guests. Suggestions if you book a stay at Nobu: --Treat the desk staff well, and they will treat you well. --Get your morning coffee at Dominique Ansel's bakery around the corner on the casino floor. Surprising your sleepy partner with an exquisite latte to start the day will earn you infinite points. --Walk over to the Bellagio and go to Sadelle's for brunch. Get the pancakes. --There is an ice machine and a water bottle filler on the 73rd floor at the end of the hall (turn left after getting off the elevator). Put four water bottles in your ice bucket to keep cold, and refill as needed. Gotta stay hydrated!

ganesh s

Pros: N/A Cons: 1) We are not against you wanting to monetise every opportunity and hence choosing not to provide a water kettle in the room and instead charge for each portion of "small hot water" and "large hot water" via room service. But surely when there is a 1hr delivery time for a portion of plain hot water from in room dining, you should at least offer the option for guests to rent a kettle if they need hot water on demand. It's your choice to be cheap and penny pinch, but at least offer the facility to rent a water heating kettle for those who are willing to pay for it! Your front desk said the entire hotel had 2 kettles which was already in use by other rooms. Inconsiderate and scant regard for families, and guests who need hot drinking water for medication. 2) Water pressure in the shower at all points of time is abysmal. We tried at non peak hours and no improvement whatsoever. Surely this is the minimum expectation from a hotel marketing itself as a premium option within Caesars. 3) No communication or coordination by front desk people. Had gone and confirmed with front desk the day before checkout that we require assistance with luggage, they said it was all arranged. No one came on the day, took another 2 calls and delay to get someone to come. The person who took our request the day before simply forgot to pass it on. We did not come here with any delusions of receiving Four Seasons or even Wynn Encore service levels. But surely you can at least match service levels and professionalism seen at budget chain hotel properties. And all of these improvements can be made at negligible cost, it just needs the management to care about customer experience instead of being satisfied piggybacking on guaranteed occupancy rates courtesy the location and goodwill generated by far superior Nobu hotels in other locations.