Nikki Beach Resort & Spa Dubai

Hasna Gass

We spent the day enjoying the pool and beach with a day pass, and it was one of the most relaxing experiences we’ve had. Everything is beautifully arranged, and the team is genuinely warm and welcoming. A special mention to Fatiha, whose exceptional hospitality truly stood out—she ensured we were comfortable and having a great time throughout. The food was another highlight. We frequently visit other pools and often find the food to be underwhelming, but at Nikki Beach, it was absolutely delicious—beautifully presented and served with style and elegance. We appreciated every detail and sincerely commend the management for their outstanding service and the fantastic team they’ve selected. Next time, I look forward to staying overnight just to experience how the team continues to go the extra mile—I’m certain it will be just as fabulous. As a small piece of feedback (not a complaint), when we handed the car to the valet, we kindly requested not to adjust any of the internal settings to avoid the hassle of readjusting later. Unfortunately, the valet seemed annoyed and told us to park it ourselves. It left us slightly disappointed, although everything that followed more than made up for it. That said, some guests might not take it as lightly, so a more considerate approach could make a difference. Aside from that, everything was simply perfect—and we’ll definitely be back!

Leila_Maghrabi

I recently stayed at Nikki Beach Hotel and, unfortunately, my experience was far from what I expected, especially considering the quality of the villa. First, when we arrived, our villa wasn't ready until 5 PM. Especially that we insisted upon booking on a certain location. We were promised a late check-out in light of this delay, which felt like a small consolation. However, the real issues arose in the villa itself. Upon entering, we discovered that it was infested with ants. It was unsettling to find these pests crawling around, especially in such a purportedly luxurious setting. To make matters worse, I was startled to see lizards scampering around the living room. It was clear that pest control had not been a priority, and I found it unacceptable given the high cost of staying in a villa. I tried to bring these concerns to the attention of the staff, hoping for some understanding or at least a gesture of goodwill. However, I was met with indifference. It was disheartening to feel like my disappointment was brushed aside. Customer service seemed to be lacking, and it felt like there was little effort on their part to make things right, especially as we approached check-out. I believe that when you're paying a premium to stay in such a place, you should expect a certain level of attention and care. It's frustrating to leave feeling disappointed rather than rejuvenated. In conclusion, I can’t recommend Nikki Beach Hotel based on my experience. The lack of cleanliness, pest issues, and poor customer service were unacceptable. I hope they address these problems, as it could be a wonderful place if they did.

ana tserediani

Unfortunately, my overall experience was disappointing due to one major issue: after checkout, I was not allowed to stay on the beach or by the pool. For a guest who had spent money and time at the property, this felt extremely rude and unwelcoming. I believe guests should be treated with more hospitality and flexibility, especially at a resort that markets itself as luxury. Experience rating: 0.5/10 ⸻ Food Review • Biryani – 10/10 (absolutely delicious) • Key Lime Pie – 5/10 (average, lacked balance) • Fruit Platter – 9/10 (fresh and well-presented) • Coffee – 9/10 • Cheesecake – 8/10 • Almond Croissant – 8/10 • Breakfast Eggs – 9/10

Jemima Beamish

Visited the spa and pool & beach - I think it’s honestly one of the best spots in Dubai. Spa is beautiful and the deep tissue massage was amazing, the beach is so peaceful and clear waters! Also, the staff at the pool and beach are so lovely, really great food that was served quickly. Definitely coming back again soon and really recommend for a daycation for anyone living here!

Julie Anne Toong

Cozy and elegant rooms maybe much satisfying if we stay in the beach front one.. Beach and pool are nice and relaxing but a bit disappointing coz we only enjoy swimming until sunset😁 we want to do night swimming 😏 But the service were excellent 👌🏼 Especially from the Nikki's Cafe manager sir Ricky who's very attentive in our needs. Foods are great and delicious.. Overall nice experience...