New York Hilton Midtown

Amanda Garcia

From the moment we arrived, our experience at this hotel was nothing short of exceptional. The property is beautiful, impeccably clean, and thoughtfully designed for comfort and relaxation. Every detail reflected true five-star quality. What truly made our stay unforgettable was the incredible staff. The team went above and beyond to make us feel welcomed and valued. Special recognition to Lek at concierge, Christina in housekeeping, Brian and Joland at front desk for their professionalism, warmth, and genuine care. Their attentiveness and willingness to assist with every request during our stay as we celebrate a birthday made a lasting impression. Housekeeping was flawless, the amenities were excellent, and the overall atmosphere was both luxurious and inviting. This hotel sets the standard for hospitality, and we cannot wait to return. Highly recommend to anyone looking for an outstanding stay! Location a huge plus.

Ryan Reed

The Hilton Midtown in New York City is in a fantastic central location—so central, in fact, that apparently everyone on Earth decided to stay there at the exact same time I did. I visited in the dead of winter, which meant my Miami blood immediately froze solid and any sightseeing plans were canceled on arrival. The hotel was packed. The elevators weren’t just busy—they were a full-blown endurance test. Getting on one felt like trying to board a lifeboat on the Titanic. The front desk staff looked like they were surviving a natural disaster, and the line for the breakfast café resembled something straight out of Disney World (minus the fun and characters). That said, the rooms were clean and perfectly fine, and the accommodations were decent overall. But between the crowds and the bizarre elevator system, I felt like I was waiting in line for literally everything I did. The hotel even posted apology signs for the elevators—which is both honest and deeply concerning. On the plus side, the gym was large, spacious, and well-equipped. The breakfast buffet, however, was $40… which made me immediately develop a strong preference for the café across the street and the nearby Starbucks. If you want to stay somewhere central in NYC where you can walk almost everywhere, this hotel does the job. Just plan your elevator trips like you’re scheduling a doctor’s appointment—because it can take up to 10 minutes to go up or down. Because of the Great Elevator Debacle of Hilton Midtown, I’m giving it three stars overall.

Brian Ash

The staff here were friendly and helpful. Everyone was cheerful and considerate. The staff here made our experience pleasant and memorable. The rooms were nice, but the location is perfect if you want to be in thick of the hustle and bustle of the city. Conveniently located, great facilities and a room rate that won’t break the bank. I wouldn’t hesitate to book again.

L File

Awesome location, rooms were clean and comfortable. Bar drinks are just ok, food is meh. But I didn’t go to NYC to eat/drinkk in my hotel. Its location is perfect. We walked about 5 miles a day to see what we wanted and to go where we wanted. Subway was easy to use. The elevators are nice, but they do need more. Construction on one, but there is almost always a line to go up and getting down is awful. Give yourself plenty of time and the higher the room, the easier to get “on”. Oftentimes people had been waiting multiple stops for the elevator to get down to the lobby, if on lower floors, but it would be full. That was the only pitfall, but could be a significant one if you are in a hurry.

Diana Nichols

Absolutely the best stay in the world! My room was clean and quiet and had everything I needed. The room was much bigger than I expected for NYC. Shout out to housekeeping who didn’t make a peep in the hallways as they cleaned the vacant rooms. I didn’t leave until around 2pm so they were working hard. Many hotels (even the best of the best) have housekeepers who talk too loudly in the hallways and constantly slam doors. Not here! They were perfect and I didn’t even know they were there until I left. Can’t tell you how much I appreciate that. Tons of security and police presence for the upcoming celebration (New Year’s) or maybe it’s always like that here. Felt extremely safe and protected. Beautiful spacious clean sparkling lobby. Many upscale shops and stores I didn’t have time to visit. Glistening with inviting items to purchase and view. Wish I would have gone into the shops! The staff was very very friendly from the front desk to the security guard who answered all my questions last night about transportation to JFK and local things to visit near the hotel. The man mopping the floor was super friendly (this was around 1am) trying to give me directions for the subway train etc for the next day to JFK. I had the best latte from the wonderful friendly cafe near the lobby. Everything clean and welcoming and beautifully displayed. I decided to take a taxi to JFK and asked for a “nice” taxi driver. The gentleman supervising the taxi line immediately made way for me through the throngs of folks on the street and treated me like a celebrity as he directed me to the next available ride. He didn’t laugh at me and I did get the nicest taxi driver - Fabian!!! I was given excellent directions to get to the airport in JFK by the transportation and show tickets desk and they explained how to take the train bus subway etc but it seemed a little more difficult than I was in the mood for. The energy out on the street was electric and I also wish I had walked around a little before I left the city. This hotel is convenient to everything! Can’t ask for anything more than the wonderful experience I had at this hotel. Thank you everyone who works there and outside and Happy New Year!!!