Mur Hotel Neptuno

Mike Slapper

We’ve been staying here for 30 years. Something always brings us back here. Having said that the food lets this place down. It’s not as good as it used to be. Plus the only hot food that you can get is from the ‘cooked to order’ hot plate. The chef always uses lots of oil & salt, but at least it’s hot. Everything else is a buffet & barely warm. Perhaps I’m more critical than most. It’s just that for me hot food should be hot & NOT barely warm. We found ourselves going out to eat to the local restaurants to get a descent meal on several occasions even though we had paid for half board. The staff are great though.

Susan Briggs

Food is good lots to choose from. The room is quiet if you keep your balcony door shut as there's music at night. Very clean rooms the fridge is one of the first that I've had that works properly. It's the first time I've never worn my ear plugs at a hotel. The location is right next to the jumbo centre with lots of food and shops there. It's located on a slight hill, so be careful if you're not good on your feet but still accessible. The hotel has lots of steps inside something to consider when choosing this hotel the staff are very nice and helpful. I had a massage in the hotel, which was excellent. If you go at a special event time the noise in the jumbo centre can be loud and last way into the early hours of the morning. But they can be very good, so join in. On your second visit. You'll be given a dressing gown and slippers to use and an invite to a cocktail event. I was going to go again, but it has gone very pricey, nearly doubled in price, which is a shame. But it's still one of the best hotels I've been in

Greg B

A lovely 4**** hotel conveniently located near Yumbo. Staff are exceptionally friendly and professional, and facilities are good. There is a basic gym, and the salt-water pool is maintained and heated. All in all, a good place to stay if you fancy an adults only hotel.

Kyle Stimpson

A very well maintained hotel. The rooms are kept very clean and tidy. The pool area is a great sun trap. The hotel is located right next to the Yumbo Centre and with the back gate it takes seconds to be right in the centre. Stayed as B&B as the food in the hotel isn’t at the star level of the hotel. The breakfast is adequate but not outstanding Have stayed at the hotel numerous times over the years as it’s a great hotel in a great location. It’s even better now that it’s adults only

Ruth Smith

It’s the second time we have stayed here, all inclusive, and we would highly recommend it. The hotel is clean, comfortable and in a great location, the food is good, always fresh and plenty to choose from, but best of all, the staff are brilliant! We saw a lot of the same staff from last year; they are friendly, fun and welcoming and nothing is too much trouble. You couldn’t ask for more.