Mur Hotel Neptuno

Rachel winn

I loved this holiday, the hotel is clean and in an excellent location. the staff are very friendly and accommodating. The food was excellent with a wide variety of choices and freshly made onsite with some items made to order in the dining room. Overall I could not find fault with this hotel and the only thing that I would change are the stairs leading into the hotel and reception area. There is no alternative way into the hotel building with no ramp to cater to the vulnerable or elderly. I cannot wait to return next year.! :-)

Sten Hallström

Nice rooms, very clean and tidy. Good beds. Great staff and the hotel is generally very well kept. Older building but in very good state. If you like the location is depending on what you're after. It's next to the Yumbo Center which is noisy but the balcony doors are very well insulated, I wasn't disturbed at all.

chuck

Okay it’s not a five star hotel but the weather and the all inclusive price you won’t do better. We’ve been three time and usually stay 10 to 15 days. We get the all inclusive package which is well worth it. Lunch at the cafe is the best. Dinner is standard European fare (wife not a huge fan). The food is good overall and the serious excellent. It’s a great place to unwind and sit in the sun. They remember us each time because they tell us we’re the only Americans that come here.

Elaine Staples

Fabulous hotel with amazing staff. All of the staff in this hotel are really friendly. Carol is lovely, she talks to all the guests and always has a great smile for everyone. The waiters remember what you are drinking and get fresh drinks for you straight away. There are always plenty of comfortable sun loungers available, and fresh towels every day for the loungers. Rooms are immaculate, the friendly maids clean them thoroughly every day. Really enjoyed the variety of food in the restaurant & would definitely return.

Michael Milligan

We have stayed here for 10 nights and have really enjoyed our stay. The food has been excellent with a lot of choice. The pool area has a good number of loungers that are managed (so people can’t hold them with towels easily). The pool is well maintained and has a bar next to it for drinks and lunch. The service from staff in all areas of the hotel is excellent. The receptionist who checked us in (Carolina) was very friendly and helpful. Staff are quick to clear plates and glasses and are very polite. The room was a little basic, but very clean (including the bathroom), with a decent balcony area. Rooms cleaned everyday to a good standard. The hotel is well located to key attractions, such as the Yumbo Centre, and you can easily catch buses to other parts of the island from stops that are less than 10 minutes from the hotel door. Overall, I would recommend this hotel for singles and couples. If you are LGBT, the hotel and island are very safe and welcoming, with a vibrant gay scene. We would stay here again.