Montebello Resort

Evie Leppington

Absolutely brilliant staff and the location was perfect. We had a swim up room facing the main pool and was perfect although was always loud on a night time with people coming back late. The food was brilliant absolutely no complaints, after reading reviews we were nervous but there was always something for everyone. The drinks had a good selection just very strong. Over all brilliant hotel, great food and absolutely perfect location just 5/10 min walk always from beach and strip. Loved so much will be returning next year.

Carol Thomas

We recently returned from a fantastic family holiday at this hotel as a large group of 16, including adults, teenagers, and toddlers—and I have to say, it exceeded all our expectations! I’ll admit I was a little apprehensive after reading some older reviews from last year, but I’m so glad we went ahead with the booking. From start to finish, everything was spot on. The food was great, with plenty of variety to suit all tastes. The entertainment team and bar staff were absolutely brilliant—friendly, hardworking, and always going the extra mile to make sure everyone was having a good time, and nothing ever felt like too much trouble. We honestly had the best time and made some amazing memories. We’ll definitely be booking again for next year. Huge thanks to all the staff—you did a fantastic job!

Jedsie Lewis

A well located place to stay just a short walking distance from the beach and pubs. Our room was spacious, comfortable and clean. Nice to have tea/coffee supplied. No queue for meal. I would recommend it

Julie Moss

This was my third visit to this hotel and will be my last. It’s a certainly gone downhill since 2023. , I first arrived early hours and was put in a room with dogs barking outside most of night and motorbikes up and down the road. I complained to the Reception staff and the Jet2 representative and yes, they did move me into a similar room less quiet but not a great view the room Was never cleaned properly. They left the dirty towels ls on the floor in the bathroom and did not replace. I didn’t get any clean bedding. No milk for my hot drinks. I had to go searching for toilet rolls and an extra towel. The food was definitely not as good as they seem to recycle a lot of the food from lunch menu into the evening menu and vice versa. I finished up on the last two days of my holiday ill along with a friend of mine that I met there some of the staff were really great and so friendly, but they were the odd ones that were a little rude and And had no respect for different age groups of Holiday makers. I had to complain to the Reception on two occasions and it could’ve been more first was the room they put me in then the neighbours that I had Next Door that I could hear everything they did.!!!!!!! And then a full blown argument they were having between themselves. I had to contact the Reception three times just to get some clothes hangers in my wardrobe as I could not unpack. I had no fresh bottles of water put in my fridge as I know other holiday makers in the hotel got lots. in general the cleaning even around the pool area was not on par with what has been in the past I tended to take up the same position of sun lounges and the cigarette ends and bits of food and plastic water bottles were still there for most of the seven days of my holiday. They need to step up for a four star all-inclusive hotel definitely not value for money this time

Roma

Only went for spa here and the experience was good. I see other comments where slippers, water etc was not offered but I guess they have changed since. We were greeted and given slippers, hammam bath was warm, massage was good. Was also offered water and relaxing tea after the massage. The staff is very hardworking and kind. Recommend the experience