Mövenpick Myth Hotel Patong Phuket

Modchy Itzkowitz

I’m not one to leave a review but I want people to know before booking that This hotel did not meet the expectations. The pictures online made the rooms seem bigger than they were in real. A few key issues that made the stay unpleasant: 1. The staff. In other hotels I’ve been to all over Thailand the staff was exceptional. Here on the other hand, they didn’t offer to take my luggage when I arrived nor helped with any bags when I checked in or when I was leaving. Through out the stay the staff was not friendly. 2. The cleanliness. The floor was filthy when we arrived leaving my baby’s legs black. The closet in our room was broken. 3. The shower went from hot to cold without touching anything. 4. There was no insulation at all!! This was very frustrating because at 12 am I could hear word for word what the room next door was saying, clinking glasses, phones ringing, it was very noisy. I will say the pool was beautiful and the beds were extremely comfortable. Overall it was not a good experience, small crowded lobby, small room, and the staff.

ณัฐชา เยี่ยงกุลเชา

I had such a wonderful stay at this hotel! The atmosphere is truly relaxing, with beautiful surroundings that make it the perfect place to unwind. The swimming pool is absolutely stunning – spacious, well-maintained, and a great spot to spend the day. One of the highlights for families is the Kids Club. It’s very well organized, with plenty of fun and engaging activities to keep the little ones entertained. My children loved spending time there, and it gave us peace of mind knowing they were in a safe and enjoyable environment. I also want to give special thanks to the staff, especially K’Kam and K’Phung. They were both incredibly friendly, attentive, and always went the extra mile to make our experience special. Their warm hospitality made us feel truly welcome. Overall, this hotel exceeded our expectations in every way. Highly recommended for both couples and families!

Fakhera Mobarak

My recent stay at this hotel was one of the worst experiences I’ve ever had. The management, particularly one lady manager, was extremely rude and unhelpful. From the moment we arrived, every request we made was met with “that’s chargeable” or “you need to pay extra,” regardless of the situation. There was no sense of hospitality, no willingness to assist, and certainly no effort to make our stay pleasant. We felt unwelcome and constantly pressured to spend more money for even the most basic services that should have been included. This is not the kind of customer service or treatment any guest should expect. I will definitely not be returning, and I would not recommend this hotel to anyone looking for a comfortable, friendly, or professional place to stay

saar perera

Perfect hotel. We arrived as a family, a couple + 3 and were given a family room. The room was huge and clean. The staff helped us from the first day with our luggage, then with choosing attractions and always made sure everything was perfect. The pool has a good atmosphere with music and a drink bar in the water. We also enjoyed the happy hour. The dining room is on the lobby level and we always had a place to sit. You don't feel like there are many people in the hotel. We didn't wait in line even once. The location itself is also perfect. Everything is right outside the hotel - restaurants, laundry, 7/11, and travel agencies. We really enjoyed ourselves with the children and really recommend the hotel.

Bernie Wilson

Wow - where to start. We have just finished a one month stay. From start to finish this hotel is the best we have ever experienced. All of the staff are exceptional and extremely helpful and friendly. The size, quality and cleanliness of the rooms was brilliant. Nothing is too much trouble for the room staff. We loved the pool access room. The breakfast buffet is simply amazing with the delicious choices and quality of food. Apart from all the great healthy food there is also a lot of delicious treats available for those with a sweet tooth (including ice cream and chocolate). The 3pm free chocolate hour is a must do. The hotel General Manager (Chris), was a delight to meet and he deserves credit for leading a first class team that really helps make your Thailand holiday special. We will be back.