MinaMark Resort & Spa

Lucas Proksch

This wasn't the first time I stay at this hotel but I can already say that I will never return to this hotel again. Something very unpleasant happened. When we arrived at the room, I wanted to leave my personal belongings in the room's safe box, but it wasn’t working. So, I called the reception many times to fix it, but they didn’t come until 2 days has passed. During that time, I had to leave some of my belongings outside. So when I came back to the room, I found out that the money I left there was missing. I went to the reception and spoke to the manager Ahmed, a man with no respect for the customer, he disrespected me and said that I was wrong to leave my belongings on the table. He said that the cleaning staff must have thinked that the money was a tip for them. he claimed that this it’s known everywhere that when you leave money anywhere in your room, it’s considered to be a tip for the cleaning staff. He told me that I should leave everything in the safe box in the closet, but how can I leave it there if it's broken? Another issue is the food they offer in the restaurant, every day they say they serve a different cuisine, that's a lie! the food they serve has nothing to do with the menu outside the restaurant, and their food tastes the same everyday and it’s not fresh. They put 2 men in chef uniforms to circulate in the kitchen room so customers can think that the food is really good quality, but anyone who understands food knows that this is not the case. and so. Unfortunately, I was not comfortable or safe in this hotel, I had to checkout one day earlier and look for another hotel. I don't recommend it for anyone.

Nardeen Nagui

It's a very nice place, excellent food with delicious diversity of choices, best service & friendly staff It's wonderful for kids, they have a special baby's pool with small aqua park They've "Kids club" where i can leave my kid with cute Ms to take care of him for a while till i do something. They have nice aqua park for us. They have a very cool animation team As per their price rate, they are perfect 👌 I really enjoyed being here a lot

Jana Kustova

Ok, my review might not be objective. The food is fine (even though I had constipation for like 2-3 days, but I blame this on the climate change,l). The rooms were clean and the cleaning personnel is very courteous and nice. As a woman, I was feeling very uncomfortable because most of the staff was quite clingy- complementing, whispering in ear, asking about my age etc. the animation team was trying their best, they have quite nice artists, however, they do push you to participate, that’s not nice. If I was alone, i wouldn’t feel safe here.

Izabela Ryba

I think it is the worse all inclusive hotel I've ever stayed. Really disappointing experience and definitely would not come back. Really big contrast with similar price point hotels in Egypt. Management should really visit another hotels and see for their own eyes how bad they compare. Really crowded and not enough amenities even in low season.

Hala Ahmed

Hello, We had a wonderful vacation at this hotel despite of some points which could be better if the hotel seeking for perfection. First rooms weren't that good, no carpet and very old fashioned. I suggest to renew them with good stuff. Second food weren't also that good for 4-star hotel. I had been in a 3-star hotel in Abu-Dhabi at 2019 and it was like a 5 star one with all things around was new and perfect. Staff were friendly and helpful. Thank you hope u accept my words❤️