Millennium Hilton New York Downtown

A Google User

First off that’s the only location in NYC that has a stellar view & hella gorgeous & spacious rooms. I have been to this hotel many times & it has become a favourite. They recently did renovations on the rooms & i did not think these rooms could have gotten any better! I was in total AWE! The bathroom is LARGE & spacious. The bed is very comfortable. Each room has a mini fridge which I appreciate so much. There’s also a coffee machine with a wide variety of coffees, creamers, sweeteners & tea selections. I love the fact that you can TEXT if you need room services or assistance & not having to call. Checking in is such a breeze & they’re so kind & warm. The only bad thing is that the last time I was there they ran out of ice. I made a quick text to the staff & they promised to refill ASAP. Overall if you’re looking for a comfortable hotel, one that showcases the best views of NYC that won’t hurt your pocket then that’s the hotel for you!

Lisseth J

William is an absolute gem! He truly went above and beyond to make my stay at the hotel feel special. From the moment I checked in, he welcomed me with a warm smile and genuine hospitality. We arrived past midnight, tired, wet, but his genuine demeanor made me feel immediately comfortable and at ease. I have traveled a lot and I can honestly say this was one of the best stays I've ever had. The renovated room was comfortable and had all the amenities you would need for a short stay. Shout out to HKSP as well, the room was immaculate!

Reena Macon

I would advise all looking to patronize this business to look over reviews on Yelp and Google. This place is low rated for a reason and if I would’ve noticed them before booking I would’ve stayed elsewhere. Location was great and bellman were nice and welcoming. Upon checking in I heard a customer complain about being locked in the elevator so they were upgrading them a room. Check in was on the fourth floor and I was told after arriving at 9:00 am that if I wanted an early check in, it would be an additional $150. Room had a noticeably unwelcoming smell, same trash was noticed through the hallway our whole stay which lead me to believe cleaning wasn’t happening. Bathroom wasn’t clean and shower head was disconnected from the wall, a few candy pieces were stuck the floor near the heater probably from the last visit. I called downstairs for a blanket to be brought up and it took an hour and I had to call back down before receiving it. That was at 2/3 in the morning! Unexplained charges for a charity was added into my bill and I had to have it removed , as it said it was optional but it was already there. Dusty air vents, my son with had to use his pump twice, couch was stained.. I wouldn’t recommend.

Raul Angeles

Stayed here for the weekend and it was amazing. The area was great, there were many restaurants and places to visit nearby. Rooms were clean, just wish waster was a bit more accessible but overall amazing. Would recommend this place to stay at if you’re coming to NYC.

owen

i was wary reading reviews, but had a surprisingly good stay. AC was working in our (renovated) room, but i did notice some cracked windows on another side of the building. absolutely no city noise on the higher floors as well. room was nice and had all the essentials, clean and modern. view was amazing facing the river and directly above the oculus, along with a ton of metro stops nearby. there is renovation but it didn't get in the way of our stay, they started at around 11am which is checkout time anyways. elevators were a bit rickety but otherwise everything was nice. make sure you get a renovated high floor room though, judging by reviews. service was good as well and no hassle. would recommend :)