Meliá Caribe Beach Resort

Judy Reyes

We celebrated our wedding at the Melia Caribe Beach alongside 30 of our closest friends and family and the overall experience as guests of the resort was unfortunately mediocre… the majority of the staff are, to put it in simple words, rude and NOT happy to be there. The food is okay at the buffet, however the à la carte restaurants food is mediocre and service is extremely slow. If you’re planning to make a reservation for one of them, say goodbye to the rest of your night because by the time you leave the restaurant the other activities will be over. Different people in our group had issues with their rooms; from water leakages, to bugs INSIDE the bed covers, roaches walking around, and basic amenities like the safes not working. However, we got to bring our whole group at the Riviera restaurant (part of the Level section) for one last dinner before we left and this experience is the reason why I’m giving 3 stars instead of 1. It’s unfortunate because if I could rate the Riviera restaurant only I would be more than happy to give it 5 stars… the quality of the food was superb, but even more so the warmth and friendly approach of the staff (specifically Carolay, Leones and Victor). Management better take good care of them so they don’t leave, as without them the whole resort would be a huge waste of guests’ money. Special shoutout as well to Patricia (cleaning staff in our building #50)… she did an amazing job but most importantly and appreciated, she would always greet us with a nice smile and friendly attitude. And last but not least, a HUGE thank you to Stephanie, our wedding coordinator, who helped me plan our dream wedding seamlessly from far away and executed our every wish and request impeccably… MUCHAS GRACIAS!

TAIS QUINTANEIRO

We recently stayed at the Meliá Beach Resort in The Level, and we truly enjoyed our experience. However, we would especially like to express our compliments to the young Ramon from the Riviera restaurant for his excellent customer service. His attention and kindness made a big difference. We will definitely be coming back again. Both the service and the food were outstanding! Quintaneiro Family USA 🇺🇸

Diana Antal

🌟🌟🌟🌟🌟 Visiting this establishment is a real pleasure! The waitress who served us is simply incredible - very polite, attentive and with a great sense of humor. The service is at the highest level - everything is fast, with a smile and with care for the customers. Cocktails are a separate topic! Very tasty, beautifully presented, perfect balance of taste. It is clear that the bartenders know their business. I will definitely come back and recommend it to my all bar olives ✔️✨♥️

Pamela Davis-Burns

We’ve enjoyed our stay tremendously at the resort. The one highlight of our stays were the opportunities when we had a meal at the Riviera Restaurant. We were greeted with kindness on the three occasions we visited and the servers all share kind smiles and great attitudes. The breakfast buffet is filled with good options that anyone could enjoy. The dinner menu also offered appetizing options. I cannot give enough KUDOS to the staff and manager! Very very kind and attentive to all vacationers needs.

Katya Beltran

We ate at Rosso restaurant and had an amazing server Alex! He got us our food in a very timely manner and was a very sweet server. The food was very delicious as were the starters. Our water was refilled in a timely manner and they came by to refill our wine. Will definitely eat here again!