Melia Kuala Lumpur Hotel

68 outoftown

Traders Hotel Kuala Lumpur: Good Service, But Critical Safety Failures Observed Overall Experience: My stay at the Traders Hotel in Kuala Lumpur was characterised by good staff service and well maintained rooms, but it was unfortunately overshadowed by a severe lapse in fire safety protocol that requires immediate attention from management. The Positives: The experience with the hotel staff was nice; the service was consistently good, demonstrating professionalism and attention to detail. Furthermore, the room I stayed in was immaculate—nice, clean, and well-appointed, reflecting high standards of maintenance throughout the property. The Critical Safety Incident: A major concern arose during an alarm when the hotel's emergency procedures failed. Upon activation of the alarm, all elevators were immediately blocked, which is standard practice. However, the evacuation route was compromised further when access to the primary staircase was also blocked during the breakfast rush and locked. This meant that for a period of time, there was no viable means of exit for guests, creating a dangerous situation. Adding to this critical failure, the path leading directly to the emergency exit was also obstructed with breakfast carts and child stools. While the carts were eventually removed, having an emergency exit route blocked—especially during a high-traffic time like breakfast—is a potentially fatal fire risk. Conclusion: While the Traders Hotel excels in cleanliness and customer service, the observed failure to maintain clear evacuation routes during an emergency alarm represents a grave safety violation. It is essential that the hotel reviews and immediately rectifies these operational procedures to ensure that all staircases and emergency exits are always kept clear and accessible. The potential for a serious tragedy in the event of a real fire is too high to ignore. I hope management addresses this issue with the urgency it demands.

Kamiini M

Amazing stay and I am so happy I stayed in this hotel. Definitely going to come back. Location, food, view, cleanliness, smell, service, hospitality, staffs and just name it, every single thing is beyond perfect. Mr Izat from Gobo Chit Chat was very helpful all the time. Mr Marizan from the club lounge is the whole reason why I’m writing this review. I’d say he’s one of the assets for the hotel. So kind, so helpful, so polite, overall a great staff. Thank you to all of you who made my stay a perfect and memorable one. Thank you TRADERS HOTEL KL. You are so beautiful, blessed with amazing staffs in you !

Rihab Chaker

I had an amazing stay at Traders Hotel Kuala Lumpur. From the moment I arrived, the service was exceptional and the atmosphere felt welcoming and comfortable. The rooms were beautifully maintained, with stunning views and thoughtful details that made the stay feel special. A very big thank you to Ariq and Selva, who truly elevated the experience. Their professionalism, kindness, and warm hospitality stood out throughout my stay. They went above and beyond to make sure everything was perfect, and their genuine care left a lasting impression. Traders Hotel is definitely one of the best places to stay in KL — exceptional service, great facilities, and staff who make you feel valued. Highly recommended.

Enn Min Ong

I had an amazing experience at Traders Hotel KL even before stepping into my room. The service during check-in was absolutely phenomenal and sets a positive note. Special thanks to Nazreen for his top-notch service quality. Nazreen has been very attentive, warm, and professional. He made the whole process seamless and memorable. Highly recommended!

MS Ahad

Located 46 km from Kuala Lumpur International Airport. Offering spacious rooms with large windows with city views. Each room has a flat-screen cable TV and tea/coffee making facilities. provide Guests a relaxing in the SPA steam bath. There is a children's jogging track around Taman KLCC and the fitness center operating from 07:00 to 20:00.