Maya Sanur Resort & Spa

Nathan

My wife and I stayed here for the second half of our trip. We really enjoyed our stay for the first half of the trip in Ubud, so the bar was already set high. We booked the Heavenly Suite with Private Pool room. The hotel and room was nice, but nothing really stood out for us. Typical resort style with everything you need on site. The main pool and restaurant was just on the other side of the bushes from our room, but surprisingly the noise was very minimal if any at all. Happy hour each evening was nice. Easy walk to the beach and paved sidewalk the entire length of the beach for getting from one point to another. Multiple restaurants on site or walking distance, but you can expect the prices to be closer to what you are usto. The food was good though and we did venture away from the resort a little, but once outside the resort the sidewalks are currently tore up and being replaced. This was definitely the nicest resort in the area, we walked both ways and didn't see one nicer. The one thing we noticed about Bali is that it takes forever to get a short distance if using a motor vehicle so plan accordingly. However, there is a lot of things just a short walk from the resort including grocery stores. Grab is a good app for catching a ride, we used it several times and once getting back to the airport with no issues. Short delay in getting checked it and small delays communicating via Whatsapp; however easy check out. If you are looking for the conveniences (all in one) of your standard resort, then this is the one.

Denice Donners

We would like to say a big thank you to Rendi, always greeting us and checking in. Also to Hendra for the lovely animal/towel sculptures made and place on our bed with a nice note to wish us well. (It gave us a giggle) all the staff are great and are willing to help you anyway they can. Our room was clean and presented well. The Maya beach frontage is quite small, but we were happy with our private pool section and prefer the pool to swim in. I would recommend to do the cooking class, we had the chef Widi, we can now go home with some new Indonesian recipes to try. Thank you.

Dee “D”

I do not like to leave negative reviews, particularly in Bali, as I appreciate the kindness and genuine nature of the Balinese. However I feel compelled to put some thoughts down. We rely heavily on reviews, and always objectively read them. So I want to share our experience of The Maya. We are a little perplexed at the rave reviews of The Maya. As we certainly didn't come away wowed. It is architecturally impressive, however that is at the expense of any sort of soul. This is also probably contributed to the starkness and lack of charm throughout and also very little warmth from the staff. We are now staying at hotel #4 of our trip, and each one has highlighted the shortfalls of The Maya. The positive is that the room - we only stayed in a garden view room; was spacious, lovely and clean, with a very lovely large bath. A comfortable bed. Which, despite requesting a king bed twice, when booking and also in an email, we were given twin beds. The room was comfortable though. The biggest disappointment was loud construction going on at the bar during the day, which is right by the pool. Whilst I understand improvements must happen, however when it impacts one of the primary sources of the hotel and people's main area for relaxing whilst on holiday, we should be given notice and options. It was impossible to relax at the pool with grinding and jack hammering going on all day. It was extremely loud. Whilst I realise there are 2 other pool options - realistically both are completely unappealing. The lagoon one is for the lagoon rooms and the other a small family pool, in the open heat which is littered with leaves and zero appeal. In all honesty this really impacted our stay, being unable to be by the pool, or sit in the bar area without excessive noise. Had we have known, we would have made a different choice. Apart from the noise, it really was that lack of charm and little touches that make a stay memorable. That personal, welcoming feeling, which we arr currently getting in spades in Seminyak. This just never happened, from check in to check out. There were pleasantries, just nothing above that. We felt it fell short of a 5 star hotel.

mingming

We had a wonderful time here as a family. The staff were very kind, and everything was always perfectly prepared. Our butler, Rendi, was always friendly and attentive. If you are traveling with children, I highly recommend the lagoon pool — being able to swim anytime was fantastic. My child loved it so much that we would definitely consider coming back in the future.

Kevin Cleary

We had a lovely 5 night stay at Maya Sanur, a wonderful start to our Bali trip. The staff were extremely welcoming and attentive in all areas of the hotel. Our lagoon suite was spacious, comfortable and the direct access to the lagoon pool was enjoyed everyday. The breakfast (7-11am) was excellent, with great choice and availability at all times. We were also able to obtain breakfast boxes for an early 6am start. We enjoyed the free yoga class with beautiful views of the beach and the complimentary afternoon tea. We also loved the private Indonesian culinary class on the garden terrace, where we made six traditional dishes with the guidance of Nanik and Krisna who were excellent hosts and very patient with 2 amateur cooks! Special mention also to Hendra (housekeeping) whose thoughtful gestures brought a smile to all of our family. The hotel is right on the beach and many restaurants and bars are well within walking distance. Would absolutely recommend this hotel to anyone considering staying in Sanur.