Martinique New York on Broadway, Curio Collection by Hilton

Angelica Montalvo [Diversity & Affirmative Action]

I have mixed feelings about this hotel. On its face, it’s a very elegant and lavish looking hotel. When you have a bellman and a door greeter, you have high expectations. Shout out to Hassan who is very friendly and personable and made us feel so welcomed like we were family checking in and checking out. He truly is amazing. Check in was okay. We arrived extremely early and had to wait which was expected but were able to check in a couple of hours early. We very much appreciated that considering that we were traveling with luggage and walking in hot and humid weather. That said, I’m also a very observant person. I noticed stains on the carpet and on some chairs which had me question if it was as elegant as I thought. Many small imperfections. But the hotel staff was very friendly and polite throughout. Now onto the night mare. We had our digital key and two physical keys. We try to open the doors using both options. Didn’t work. We went back downstairs, they reset the keys and came back up a second time, it didn’t work. We had to call the main line from upstairs and asked that someone come over and open the door for us. It was fine except we knew when we left and came back we had to go to the front desk and ask someone to let us in which ended up happening. We tried the new key they gave us a third time and it didn’t work so luckily security came with us to let us in. I think there’s an issue with the reader - room 1717. The rooms were okay. Coming straight from a Hilton Club property, it was a downgrade and the rooms could use a face lift. There were some imperfections that could use fixing and upgrades but overall it was okay and the convenient of being in Manhattan near the train was great. The hot water was perfect, plenty of towels, bathrobes and slippers included. Side, we ran late checking out and the lady was amazing and gave us the extra time.

Derryk Wheeler

This hotel is in a great location. It was close to almost everything. The service was great, every staff member we encountered was attentive and helpful. The only downside was the small room, we didn't have a fridge or a microwave. Which was okay because you have places everywhere to buy a snack or drink. But we couldn't keep any of the many leftovers we had.

Carl Mccaskill

I was not looking forward to staying in this hotel, my company booked it. I was very impressed. I arrived late on Thursday night after a flight delay. It was close to midnight and everything was open, alive, and vibrant. I checked in and when right out to a restaurant just a few doors down and had a wonderful meal. The Bronze Owl bar in the hotel is so stylish and chic, with great cocktails and super friendly staff. There is a fantastic dessert shop just outside the hotel lobby called Sweet Graffiti that I visited twice during my stay, yummy! The front desk staff were great and my room was clean, comfortable and very quiet. I look forward to returning!

Samantha C

Rooms were clean beds were comfortable. We didn't spend much time in the room but shower was hot, towels well stocked what else do you need?.. I supposed we could have used a mini fridge but in the standard room we got they didn't offer those. Front desk was always helpful and everyone very nice. They stored our luggage after check out for the rest of the day while we explored more. Location very central to all the things we wanted to visit , parking ( paid) was only 3 min walk , book parking with hotel reservation as space is limited .

John

I stayed 5 nights for work. The location is great, and room was spotless. But there were issues with my billing. They forgot to apply the dining credit and also overcharged me. The dining credit didn't work the way they explained. It gets messy when you stay for multiple days. Make sure you have them explain it to you clearly so you don't get overcharged! Update: I called and still can't reach the billing department, and there's still an issue! I don't recommend it! This is such a hassle.