Mai Khaolak Beach Resort & Spa

Daniel Naidu

We’ve just come to the end of our two-week stay here, right before the end of the season. The resort is beautiful—the pool is amazing, and the adults-only bar with swim-up seats is a great touch. The pool is quite shallow throughout, which is worth noting. There are a few areas around the resort that could use some maintenance, but staff seem to be constantly working on improvements, which is good to see. The food at the main bar and the on-site Thai restaurant was exceptionally good, though the menu can feel a bit limited after a long stay. I’d recommend skipping the Green Grill, which serves European food, and sticking with the Thai dishes—they’re much better. There’s a lovely beach resort area just behind the hotel, where the water is beautiful and there are some nice spots to eat, grab a drink, pick up essentials, or catch a taxi into town. The town is about 15 minutes away and a taxi costs around 300 baht. The hotel also offers a free shuttle bus to the town, but you’ll need to book in advance. Within the resort, there’s a handy buggy service, which is great if you’re tired from the heat, carrying shopping, or just had a few too many drinks to walk back to your room! Our only real complaint was the housekeeping—the rooms weren’t cleaned thoroughly during the stay. Also, mosquitoes were a bit of an issue, but the staff were responsive and came to spray the room whenever needed. Just outside the hotel on the beach, there’s a local tour guide who offers fantastic excursions at very reasonable prices—definitely worth checking out. Also the food and drink inside the hotel is all very very reasonably priced. Overall, we had a really lovely stay, and we wouldn’t hesitate to stay here again in the future.

shubham kumar

The resort was upscale and well-maintained. We stayed in their Jacuzzi Suite, which had direct access to the main pool—a great touch. The room was spacious with a large bathroom. The staff were courteous, and room service was prompt. The breakfast spread was impressive, offering a wide variety of food options. The only downside is the location. The resort is about 15 km from central Khao Lak and lacks public transport connectivity. Ride-hailing apps don’t operate in this area either, so you're left with two options: hire a cab for THB 1000 per way or take a tuk-tuk from the beach area for around THB 300 per way.

Gina Aranda

We probably had one of the cheapest rooms that overlooked the kids pool. It was still nice and value for money. The shower and toilet were set out a bit weird. The rooms up near the adults pool looked refurbished and amazing. Service is good but a bit patchy. A lot of the staff that work here are trainees from other countries, not Thai. I do feel that management need to teach them a bit more about cleaning. I.e if you see something that needs to be wiped down, wipe it down don't wait for someone else to do it. I got a deal on luxury escapes and for what I paid it was really good. The pools are amazing! Absolutely huge! We went just after peak season and it was very quiet.

zuhaizy jaffar

Everything was great. Awesome for the price that we paid for. Kids love the pool. Amazing pool. Had to reduce 1 star cos there was mites at the restaurant sofa where we had our breakfast. For the 5 star hotel rating..i think this is unacceptable. Kids got bitten by the mites. They should clean the sofa.

Charlie Drazdik

This is one of the hardest hotels I have had to rate.... There is nothing wrong with the hotel, other than for me, a little too big and slightly out of the main town centre. It has shuttle busses to take you into town, but these had to be booked in advance. Luckily, we ended up hiring a scooter, so this was not required, but based on the simple fact you had to pre book it, just meant you really would have to plan your days properly! We stayed in the adults only section - I have no complaints about the service or the room, it was great! We had a pool from the room that led to a pool bar. This is a really nice touch to the hotel. There were really small bugs floating around the pool, which i suppose should be expected, but I would also have assumed that they would have someone constantly walking around the pool netting these out. (Perhaps I am being too picky) The food in general is great and the staff are super friendly! I feel this hotel is suited for people with young families who do not want to venture out too far and utilise all the amenities the hotel has to offer.