Leonardo Plaza Cypria Maris Beach Hotel and Spa

Bar Reisfeld

Wow, where do we even begin? This is the hotel with the highest level of service we've ever experienced, and there's no doubt that from now on, this will be the hotel we return to every single time we come to Cyprus! First of all – Tamara, the guest relations manager, is simply amazing. She helped us from the very first moment at the hotel – always kind, always smiling, and always ready to help with anything. We truly felt like we gained a friend, and we felt completely comfortable consulting with her and asking for help. We got married on one of the days during our vacation, and she helped make the day incredibly special with decorations in the room in our honor and even helped us find a stunning bridal bouquet. The hotel is absolutely luxurious – it has everything you could want, and all the staff are always smiling and genuinely provide the highest level of service. The entertainment was great, from pool activities and games during the day to great local artists in the evenings. The food is just wow – from the dining room to the various restaurants in the hotel, including the snack bar at the pool where you order from a menu and they prepare it fresh on the spot! Occasionally, bartenders would walk around handing out shots to guests. The cocktails are indulgent and fun, and the bar staff will make you anything you ask for. We also had access to the lounge, which was great – offering snacks throughout the day. The room was super clean and modern – cleaned daily with fresh towels provided every day. We can't emphasize enough how incredible and kind Tamara and all the staff are!!! We’ll be back next year and bring the whole family!

Ioannis Soilemezidis

We had high expectations for our stay at this resort, but unfortunately, it fell far short of what one would reasonably expect from a 5-star property. We originally booked a front sea view room on the fifth floor as per confirmation, and while we were told we had been upgraded, the room we received didn’t feel like an upgrade at all. It was outdated, on the second floor with seaside view poorly maintained. The sofa in the living room were worn, and the small, old television was unacceptable for a 5 star hotel while in these days even 3 star hotel have a smart TV in the room. Cleanliness was another major issue. The corridors were not clean, and the room itself felt neglected. Basic services were missing — for example, there was no iron in the room, and we were told to go to another floor to iron our clothes. That is not acceptable in a hotel claiming to be 5-star. The dining experience was equally disappointing. The buffet had very limited choices, and most of the service was self-serve — even for drinks. No one came around to check on guests or offer assistance, and we constantly found ourselves queuing for everything doing the job that normally hotel should have waiters to assist. To be honest, we truly don’t understand how this hotel has received such high ratings. Based on our experience, it falls well short of the standards expected of a 5-star resort. This property is in desperate need of renovation and a serious upgrade in both facilities and service. Until then, we cannot recommend it.

Ros Smith

This hotel is situated by the sea and has great views. Its lovely and clean and food available through out the day. I have mixed opinions about our holiday. I appreciate it caters for children but there is nothing for adults unless you want to sit by the pool or drink. The entertainment is mainly aimed at children. At dinner it is total chaos. As much as the hotel are not responsible for guests behaviour they do have to cater for guests experiences. At dinner people push and shove to get the food and the dining room is very over crowded. This made it very difficult to enjoy dinner in the evening. We ended up paying to eat out despite paying all inclusive. The 4 restaurants that are meant to be available during the week were impossible to book as 2 of them were always closed. We only managed to get a booking once we complained. This is not somewhere I would visit again. I've eaten in all inclusive restaurants before and never experienced anything like this.

David Robinson

Really nice hotel, brilliant staff and lovely food. I did find that trying to book in at the speciality restaurants wasn't easy, you had to book 3 to 4 days before. When you were in them, they were loads of empty seats?? Location good, 35 min walk to the harbour, few restaurants around the hotel too. Drinks were brilliant especially on the premium upgrade.

Steven

A Truly Wonderful Stay – Again! This was our second visit to the Leonardo Plaza Hotel in Cyprus, and once again, it exceeded all expectations! What makes this place so special is the incredible staff who go above and beyond to make you feel welcome and looked after from the moment you arrive. A special shout-out to Alina at the bar – her energy, warmth, and inclusiveness are infectious! She's always smiling and brings such a happy, vibrant atmosphere to the place. Alexandra at reception is also fantastic – super informative and always ready to help with anything we needed. The hotel is spotless. You can see the staff constantly working hard behind the scenes – cleaning, cooking, helping – always with a smile, and it really shows. The attention to detail in keeping everything immaculate is genuinely impressive. The food is incredible – so much choice and everything is fresh and delicious. There’s something for everyone, and the abundance means you’ll never leave hungry! This hotel truly has everything – a friendly, hardworking team, great facilities, and a relaxing vibe. It’s no surprise we came back again for a short break – and we’re already thinking about our next visit!