Laura Beach and Splash Hotel

Ben Levy

Very disappointing hotel!! Primarily - no air conditioning in the lobby and dining areas - We were sitting there and sweating. Additionally, we ordered a pool access room were given a room where the AC didn't work. After making a show to try and fix the AC - the hotel team offered us fans!! or room in the 1st floor - it was 27 degrees in the room and was unbearable. After 2 nights we moved to another room (had to pack everything and waste a day just for packing and unpacking in the other room). I was asked to leave the room early as they need to prepare it for another family (ALTHOUGH THEY KNOW THE AC DOESN'T WORK). I guess they knew the AC doesn't work before we were given this same room.... Instead of fixing the AC, they just recycle this room for other families who will complain and move to another room after 1 or 2 nights.. As compensation - I was promised to get late check-out on the last day and I agreed as didn't want bad vibes on our vacation. The last day arrived, and we were asked to move to another room (in the first floor) as another family needed to check-in to our room. Also, the other room was not ready and we were asked to wait 1.5 hours until the other room will be ready (and be with no room in the meanwhile)... What is the point in late checkout if you need to pack everything and switch rooms? needless to say we couldn't do anything outside the hotel also that day... Speaking with other families - many rooms had AC problems (either didn't work or bad smell), late checkout was promised to everyone (others also received massage and an upgrade to gold ring as compensation). The water park was nice, food was average and below. The little Italy restaurant was nice, the other restaurants were ok. Bars were good. I do not recommend this hotel. Problems can occur in every hotel but a good hotel manages the situation to the benefit of the customer. In this case we felt the hotel acted dishonestly.

Dana Titi

We returned from this amazing hotel a few days ago. We stayed 3 nights in a room with a sea view and took the 18:00 late checkout. My spouse , my little girl and I. It was an amazing experience right from entering the hotel when we were informed that we had received an upgrade for the stay, silver wristbands instead of red (full free minibar, alcohol upgrade and serving hours), the rooms are excellent, the beds are comfortable, the food is plentiful, between meals we had an amazing snacks in Little Italy. And we also got a free meal at the hamburger restaurant which was great and super tasty. A few words about the water park: it's just fun, a real pleasure, my daughter and we really enjoyed ourselves, we arrived at the hotel after a good recommendation from my brother and we will also recommend it to others. The staff is amazing and does everything they can to make you happy. Thank you very much, our beloved neighbors from Israel.

IMSOUANE PARC Morocco (AUBERGE IMSOUANE PARC)

I recently stayed at Leonardo Laura Beach Splash Resort and had an amazing time, thanks to the outstanding entertainment team! The variety of activities offered made my stay even more enjoyable. I especially loved the aqua gym sessions, which were both fun and invigorating. The volleyball games were a great way to meet other guests and stay active. I also participated in the yoga classes, which provided a perfect balance of relaxation and exercise. Special thanks to Michaela for leading these activities with such enthusiasm and professionalism. Highly recommend joining these activities during your stay!

Kirstie Adams

Fabulous resort for families, we are here for 10 nights as a family of 3 with an 11 year old and cannot commend the entertainment team highly enough. The team are very interactive and remember the kids names which my daughter was so amazed with. Nina, Linda, Amber, Carlos and Quentin are to name but a few that we had the pleasure of meeting, always taking the time to talk to everyone around the pool and encouraging the daytime activities. The hotel is immaculately clean with all of the staff constantly tidying and making sure the place is kept to a high standard. Will most definitely be back

SammyLou Varney

Absolutely fantastic hotel. Rooms are really nice, comfy beds, walk in shower, tea & coffee facilities. Food choices are second to none, absolutely so much choice for everyone at breakfast, lunch and dinner. The staff are incredibly helpful and the entertainment team are amazing!! So friendly and good with the kids. During the day their activities are enough and not too much, just an overall fantastic hotel with all the trimmings. Highly recommended 💙🩷