Labranda Alyssa Suite Hotel

C H

We are currently staying here and haven't even checked out yet! We leave in a couple of days. I feel that some of the negative reviews and comments are a bit unfair and unjustified. There seems to be a lot of negativity in relation to the food/buffet. We are half board and honestly, the breakfast and evening buffets are amazing. Excellent presentation and selection including chefs who cook pasta and meat to order and eggs/omlettes and fresh pancakes for breakfast. The waiters are friendly and polite and are very attentive. I imagine it's a pretty thankless job so I do want to express our thanks to the restaurant staff because I think they do an amazing job. The one thing I would mention is that half board doesn't include drinks in the evening and you have to order those. I don't mind paying for drinks but it's unusual for soft drinks to not be included. I suppose it's harder to manage and keep track of whose taking what which is why they probably do it the way they do. Its not an issue but in wonder if it wouldn't make more sense to either pay a bit more so that your drinks are included or have some sort of drinks voucher scheme. The furniture in the rooms are a bit tired but did not affect our stay - 4 of us in an apartment and there's plenty of room to spread out. There's a private sunbathing area as well as a private outside area with your own sun loungers. Staff do come in and empty bins, make the beds and give you fresh towels if you need them. Much thanks to those members of staff too! The pool is a bit chilly, I won't lie. I read somewhere that they start heating it from November. Once you're in though, you do acclimatise. We're not "spend all day around the pool" people and you get lots of people who ignore the rules and "reserve" loungers with their towels but it's nice to dip on after a day in the sun. Technically, you don't need a lounger if you're in the pool - we just use one to put all our stuff on. We haven't used the bar or sampled any of the live entertainment as that's not really our thing but we can hear the music and they do tend to finish at around 10.30pm so no issues there either. This is the first time we've had a holiday like this and honestly, we've had an amazing time. It's prompted us to consider more holidays like this which we certainly would not be doing if we'd had a bad or unpleasant experience.

Ben Clawson

Just returned from a 7day vist. All inclusive with 1x 2bed suit and 2x one bed suits. Can't fault any of the staff All friendly and very attentive. Most speak English or try (its dont hurt for holiday makers to know some basic Spanish either 😝) Day one noticed our fridge in room was only warm. Told reception and was replaced with a brand new one few hours later, In the room little bits like shower leaked slightly but nothing abnormal for a few year old room used all year round. Bedding and room itself was clean and the house keepers cleaned daily. Food was good and was themed every day so had a mixture (always had a chips and pizza option for people who didn't fancy the theme) im rather fussy but always found food to eat. Pool bar also serves things like toasty, burgers etc The pool itself was clean tidy, little chilly but was nice on hot days. Wasn't really any sunbed wars and we manged to get 4beds most of the times (did have one afternoon was full but just walked from room in swimming costumes and placed towels on edge) did notice a couple of times there were beds reserved with towels at 8am and the people didnt turn up till 4pm! Only a short walk from beach and lots of little supermarkets near by. Wifi dont work any where other than reception area, the signal is there all over the resort but can't get ip address or connect to Internet (definitely a connection problem to the repeater router somewhere) our phones have unlimited data for roaming so didnt actually effect us but may do others. Would definitely recommend 👍

Ryan Barrett

Hotel Mediocre There’s something missing with this resort, and it falls well short of 4-star standards. After a long journey, our rooms weren’t ready for hours, and the reception staff were unhelpful — not a great start. The hotel needs general maintenance, especially around the pool where split fibreglass could easily cause injury. The kids’ football pitch is hard concrete, cracked, and covered in gravel — children ended up with grazes after slipping. It’s surrounded by high stone walls, nothing like the safe AstroTurf pitches found in nearby hotels. The food lacked variety and flavour, and the resort overall feels tired and understaffed. Our room backed onto the pool bar, making it impossible to sleep before 10:15 p.m., and with the entertainment manager off sick, there were no children’s activities all week. There’s also no gym and no on-site shop, despite what you might expect from a resort of this rating. We’ve stayed in far better 4-stars locally — this one’s barely a 3-star. Book elsewhere

Thomas Mathys

To clarify, I did not stay here but bought a day pass for the place. So this is a review for the day pass only! And I can really not recommend this. The welcome was quite cold and I felt like I wasn‘t welcome here at all. I asked the receptionist if it was possible to book a room for a day but she didn‘t answer me at first at all. Only later she mumbled something about being already fully booked. I spend most of the time sitting with my partner at the outdoor bar area. The music there was obviously connected to a phone because it constantly made a „message received“ noise. The drinks at the bar were ok, but the food at the lunch buffet was quite grim. It did not taste good at all! All in all I don‘t think it‘s worth to spend that much money for a day pass at this place and can not recommend it.

Leah Aue

This hotel was probably the best hotel I’ve ever been. The employees were very friendly and helped us with everything we needed. The rooms were very clean and also have a modern interior. Absolutely amazing was the buffet, it’s not always the same, that’s pretty nice to have a good variety of food. The best for us was the big pool and the area around it. It’s very clean, modern and also not too crowded. My family and I had a great time visiting the Alyssa suite hotel! Thank you for giving us this great experience.