Kouros Hotel & Suites

Lucinda Rice

Beautiful hotel and good location. Very limited vegetarian and vegan options so we didn't eat there for dinner which was a shame. The amenities and furnishings in the rooms are a bit minimal. Maybe that's the hotels style but not to our taste. I thought the service was good and they did make an effort to talk to us. Ladies, don't bother packing your heels, the walk down to the town and back isn't too bad but make sure you wear comfy shoes.

Dayna Fraser

This luxury hotel is really a 100/5 Star review. They have the best customer service I have ever experienced. Their team works around the clock to make sure you have everything you need. The cleaning service is BEYOND amazing. They have a WhatsApp concierge that you can text for transfers anywhere you need in town, which ensure your safety. I can’t express how safe and take care of we feel. Thank you from the bottom of our hearts for making our trip to Mykonos so great. We will be back and definitely staying with you again.

Magda Kopciuch

Great experience, we were satisfied with everything, starting with room; big size, especially for Europe. Two times a day cleaning service, delish breakfast, welcoming, helpful servers/bartenders, amazing sunset view. Water in pool could be a little warmer.

Roro Als

The staff exhibited poor service by attempting to charge me 300 euros based on their suspicion of cigarette odor in the room, despite my only smoking on the balcony prior to checking out. Upon my return with the hotel manager to verify any scent, they surprisingly decided not to impose the charge, citing an unusual smell. It is worth noting that the housekeeping staff left the room with an unpleasant odor resembling raw chicken without raising any issue.

Gustavo Aguiar

I was at my honeymoon at Hotel Kouros in Mykonos in May 2024. The hotel's physical structure matches its 5-star rating, very well located close to Little Venice and with elegant rooms with a wonderful sea view, something that is common in luxury hotels. At this level of service, what will differentiate customer evaluation is mainly the user experience through the level of service provided by employees. And this is where the hotel loses a lot of points. There is a feeling that most of the employees don't really care about the well-being of the guests, upon our arrival there was a problem with the reservation and they ended up putting us in a inferior room to that contracted, my wife showed the error and the attendant didn't make an effort to resolve it, after calling the travel agency, the hotel decided to accept the error. After making the room change, the employee who accompanied us asked “happy now?” I thought but didn't answer: “yes, happy for you to deliver what we bought”. I found it extremely disrespectful. In the afternoon we decided to watch the famous Mykonos sunset at the pool, when we arrived we were informed that we didn't plan on sitting on the deck as the pool was closed, I've never seen anything like it in even inferior hotels, at least 30 empty chairs and several guests having to watch the sunset standing up. The next day we would change suites to a lower suite, the hotel had told us that the change would take place at 11:00. When we called to let us know that we were ready, we informed that a new suite would only be available at 3:00 pm and that in the meantime we should leave the hotel and leave our bags in the room, when we returned the bags would be in the new room. Unfortunately, we got ready in a hurry to leave the hotel and when it finally arrived at 11:00 they informed us that we had managed to free up the room immediately, a totally unnecessary stress. The breakfast food is not very diverse and there are the same options every day, again the staff have little desire to serve guests well. When you visit a hotel of this type on a special occasion, the hotel usually offers a surprise upon arrival, we were on our honeymoon and this was stated in the reservation, nothing happened. One morning they woke us up by phone to see if we were still in the room so they could send the maid. Can you believe? Hot water in the shower does not heat up enough, it remains lukewarm. The rooms have no privacy, both guests and staff can easily see into the rooms if they do not close the curtains and windows. During our stay we heard a lot of noise related to maintenance activities. Anyway, it's a good hotel, but it should definitely be 3 stars and with a much lower price, I didn't come with high expectations and the hotel managed to be even lower than expectations.