Kixby

Mallory I

Booking a hotel on your very first trip to NYC, especially at Christmas, can be daunting, but Kixby was exceptional! Jay, Jimmy, and all the others welcomed us every time we walked in, told us to enjoy our day as we left, and they were always so helpful and informative. On our last day, they held our bags while we ate lunch & arranged a taxi to take us to the airport when we were back from eating. I had no clue they would do that for us, but it really put the cherry on top of an already fabulous stay. We booked in November for 12/25-28, and the prices were really decent despite being so last minute. The location is away from the chaos of Bryant Park and Times Square, but it’s next to a major subway stop that can get you anywhere within minutes. We loved being by Macy’s, the Herald Square market, and all the Koreatown restaurants. The hotel has a small number of rooms in comparison to some, so it’s quaint, easy to navigate, and feels like a personalized experience. We got Door Dash to the lobby a couple times, but Angelina’s Bakery 2 doors down is amazing. The bathrooms in the lobby are decorated funky and fun! The beds & pillows are comfortable, the bathrooms are a decent size, and the room was tidied daily, along with new towels given. Super clean & safe place. We will 100% be back, as we were truly blown away.

Nicole Shea

I loved staying at the Kixby! It was centrally located to my office and I felt safe walking to & from both in the morning and at night. The room was a great size and extremely clean, as was the bathroom. The lobby was warm and welcoming, the restaurant attached to the hotel had great food (I got the Crispy Chicken Sandwich, amazing), and they give you a water bottle upon check and there is a flavored water machine on the second floor (along with coffee, tea, and a computer to utilize). I was on the second floor facing 35th and the noise was never excessive, which I was pleasantly surprised at. I had put my Do Not Disturb sign on my door and received a text that they had seen it, but if I wanted to schedule the cleaning team to come back at a later time to text them! A great touch. Overall would highly recommend this hotel and will definitely be staying here when I visit next.

Elaine Ridgway

After a lot of research regarding where to stay In New York, I found the Kixby hotel and read about there excellent reviews. Well it was a gem of a find the reviews are well deserved, and totally true. From check in by the lovely Grace to all the staff we came in contact with, so attentive and extremely pleasant professional and credit to the hotel. Rooms very spacious clean, modern with excellent facilities, the 2nd floor water and coffee services a real treat. Bathrooms a bit small but very adequate and plenty of towels and products for use. Lovely body/ hair wash products. The location is exce .

Amy Nixon

Loved our stay. Great, convenient location, friendly and helpful staff, well-appointed rooms with beds so comfortable they were hard to get out of, and a convenience room with a refreshing sparkling/still cold water dispenser, which we used multiple times a day before heading out. And traveling in the winter, that dual rain faucet shower was a divine warm up after being out in the freezing cold all day. I recommend going to the Angelina bakery next door for their delicious bombolinos (Italian donuts) and coffee. They give a discount for those staying at the Kixby.

Lisa K

I’ve just returned from the trip of a lifetime to New York. I’d chosen the Kixby after looking through a handful of hotels and decided this looked the nicest. Check in was really easy, and we were able to leave our bags in the store room so we were able to go and explore the city as we arrived early and our room wasn’t ready. We were offered other rooms that were ready earlier, but they wanted us to have a particular room so I was happy to wait and I’m glad I did. We took a look out for the window and looked up, and we had the best view of the Empire State Building…well 2nd best. The best was from the rooftop which you also have access to. There is a room for free tea/coffee, water refills and flavoured water that is all included in your stay. There is a small fitness room aswell. The staff are so friendly and accommodating, especially Jose who took care of our bags when we arrived and checked out. He was so kind and helpful our entire trip. I highly recommend staying here.