Kempinski Hotel & Residences Palm Jumeirah

Sven “swiss blue” Heller

We stayed seven nights end of October as a family in a 450 m² suite with four bedrooms, large living area, and a balcony with a private jacuzzi. The space itself was impressive, but the entire hotel and suite are quite outdated — from the “golden” décor to the lack of basic 5-star technical features. No USB or universal outlets, no desk to work from, and even no bathroom plug for a hairdryer. Charging devices meant crawling behind furniture — far from convenient. The biggest issue, however, is the atmosphere: the hotel tries to be everything at once — a party venue, a family playground, and a luxury retreat — and fails to balance it. Loud DJ music and pool parties dominated from Friday to Sunday; even indoors, we could not escape the noise. After complaints, management moved us to a quieter villa, which was appreciated, but the same outdated setup remained. On weekends, outside guests were allowed to use the pool and beach, making the hotel overcrowded and uncomfortable for paying residents. Summary: Ideal for families or guests seeking entertainment and a lively environment. But for those expecting calm, refined beachside luxury in true Kempinski style, this property disappoints. The staff did their best, but even excellent service cannot mask an aging and noisy hotel.

Thomas Vogel

Villamore Beach Bar at the Kempinski on Palm Jumeirah is an absolute gem. The atmosphere is relaxed and elegant, with a very pleasant and easy access to the beach. The view over the Palm and the Dubai skyline is simply stunning – especially around sunset. The food is excellent, fresh, and beautifully presented, with a great selection of Mediterranean dishes and refreshing drinks. The service is attentive without being intrusive, making it the perfect spot to unwind and enjoy the beauty of Dubai by the sea. Highly recommended!

G

We had an amazing experience at the Kempinski Hotel on the Palm in Dubai. From start to finish, everything was just perfect! A special shoutout goes to our room cleaners, who truly went above and beyond every single day. Our room was always spotless, and we were consistently provided with fresh water, delicious fruit, and thoughtful touches that made our stay feel extra special. Mojib, Ramandeep and Sadik’s attention to detail and kindness really stood out, it’s rare to find such dedication and care, and it made a big difference to our overall experience. The hotel itself is stunning, the staff were friendly and professional, and the location is unbeatable. We can’t wait to come back again! Thank you Kempinski and thank you, Sadik!

Lorela V.

Spent the day at Kempinski The Palm and it honestly felt like a mini vacation without leaving Dubai. The pool area is pure bliss ,spacious, serene, and with stunning views of the Palm. Lounging under the sun with attentive staff bringing chilled drinks made it the perfect summer escape. For lunch, i headed to Villamore, and it was the highlight of the day. The Mediterranean-inspired menu is fresh and full of flavour. From the vibrant starters to the beautifully presented mains. The atmosphere is chic yet relaxed, with that breezy seaside vibe that makes you want to linger a little longer. If you’re looking for the perfect mix of relaxation and indulgence, a pool day followed by lunch at Villamore is hard to beat.

Tania Alhage

I had a wonderful experience at Kempinski Hotel, Dubai. From the moment I arrived, the staff were welcoming, professional, and attentive to every detail. The hotel’s atmosphere combines luxury with comfort, making it a perfect place to relax and enjoy the city. The rooms are beautifully designed, spacious, and exceptionally clean, with stunning views of Dubai. The dining options are excellent, offering a wide variety of delicious dishes with outstanding service. What truly stood out was the hospitality — every staff member went above and beyond to make my stay memorable. Whether it was at the reception, housekeeping, or the restaurants, I felt genuinely cared for.