Jim
This is not a 5 Star resort. Our first room was on the ground floor and had a very pungent mouldy smell. They moved us to the 2nd floor which was better, but really for the price paid it’s still not good. They also had remediation work being done (painting) with rooms having tarpaulin draped over their balcony’s during our stay. Paying 4.5 star rates for this is…..really ? I would not recommend or stay there again. The staff work hard and are lovely, but this place needs to be knocked down and rebuilt.
Jet
Great views and easy access to the beach. Really well maintained premises and friendly staff. The resort has been expanding it's offering with more restaurants and facilities. However, I visited 2 years ago and there has been no updates or refurbishments to the rooms and they can do with a bit of a revamp.
Patrick Lacey
We are picky travelers and demand good service. The people at Katathani really made our stay memorable. The morning breakfast was extremely good, food well prepared and staff courteous. The folks out front of the resort that assisted with travel outside the resort must be complimented as well as they were outstanding. The room was clean upon arrival and the staff made sure it stayed that way. The beach on Kata Noi was pure perfection and not as busy as Karon or Kata. The massages at the pool were awesome, special recognition to Mat who took care of us on several occasions. We loved our stay and can't wait to go back!
Shweta Pradhan
The resort is beautiful with lots of amenities , I mean 5 or 6 pools and more restaurants. The staff and services were awesome . Everything was super clean .
Special shout out to kids pool with slides , the bar at the beach with the perfect sunset and the italian restaurant.
The only thing I did not like was that our room was in a building very far away with no view with a windows facing construction work and bare plain corridors .
Ozzie at Google
This is a family resort and overrun by badly behaved young children. There is no consideration given to couples, young or seniors. At over $320.00 per night, we believe we have every right to expect much better.
Children under 11 years, stay & eat FREE. Couples are funding their family holiday.
Clearly the market at this property is families, predominantly Southeast Asian, Indian, Middle Eastern. Our advice don’t go here if you want a relaxing enjoyable holiday. It’s a nightmare.
There are six swimming pools and none are Adults only. The children squeal, shout, cry etc and parents make no attempt to consider other guests. It’s the same in the restaurants, a noisy nightmare.
The included messages are only available on the lawn in the public garden area. The management have no respect for their adult guests, on the ground, in the public area will do!
Provided for children is a Kids club, recreation room, several of the pools have large amount of children’s play structures.
There are two nice small restaurants, Italian & Thai. Couples could have a very pleasant romantic dinner at either of these, however the ambiance is totally spoiled by very badly behaved noisy children even late into the night. Again, parents or hotel staff make non attempt to quieten the children.
Our six-course tapas dinner was served, three on one plate, followed by 3 on another. Two courses, Not six courses.
The reception staff are not friendly or helpful and most speak little English.
The food in the restaurants is below average, with a package the set menus have very limited choices, small server that contain very little produce. The happy hour drinks menu is very limited, one only beer option, 4 cocktails, No wine.
Our room is described as a “Suite”, it is NOT a suite it had a bed & couch, this is NOT a suite. The air conditioning in our room was very noisy, we could not leave it on at night, therefore became very hot.
Do your research before you choose this resort, if you are a couple, it’s not for you.