Kalima Resort & Villas Khao Lak

Annie Jaijaroen

I had the pleasure of visiting this absolutely stunning resort and I must say, it's a paradise on earth! The resort is nestled amidst lush greenery and boasts of world-class amenities. In addition to the breathtaking views, there's no shortage of activities to indulge in here. From adventurous outdoor activities to relaxing spa treatments, the resort offers something for everyone. I had a fantastic time here and would highly recommend this resort to anyone looking for an unforgettable vacation experience.

Matthew Kennedy

This is not a 5-star. The rooms are quite nice, although a bit tired in places. The pool directly outside the room was quite a nice idea, although I noticed wet paper fragments floating around, which was a bit offputting. The rooms have a bathroom where you can see through the glass. I never really like this idea. There is a blind, though, so you can get your privacy. We weren’t wearing our swimming stuff when we arrived, and there appeared to be only 1 bar accessible: a swim-up bar. I thought this was a bit daft. They also have a happy hour, an obscure offer where you buy 2 get 1 free. Who gets the free drink if you are a couple? This wasn't explained to us by the barman, and he seemed to think we were cheating the system and decided he would embarrass me in front of other guests at the pool when I went and asked for the free drink. He also told me I couldn't have Diet Coke, only Full Sugar Coke in my cocktail. Very odd. I'm not usually "one of those people”, but I did complain on this occasion to the manager, who ended up being an intermediary between us and the barman rather than just honouring the free drink that probably cost them 20p, and a lengthy discussion ensued. I gave up using their pool bar after this. I think a bit of staff training on how to deal with minor disputes is needed. It didn't need a discussion on basic maths. For some reason, the electricity went off in our room on the first evening, so we couldn’t get ready to go out in the evening as we couldn’t see ourselves in the mirror. We just left them to fix the issue, which was resolved when we returned. The furniture on the beach is tired, and the loungers don't have cushions. Everything looks dirty. Yes, you expect it a bit in Thailand, but maybe the resort shouldn’t be considered 5-star. There are a few too many signs around about what you are allowed to do and what you aren’t, to the point that you feel like you will get charged should you make a mistake. They give you cards for beach towels and state that you’ll be charged for them if you don’t return the cards. However, many of the towels are threadbare and have holes, so we weren’t sure why they were quite so precious about them. I wouldn't go back. There's plenty more to choose from.

Namtarn PS

I and my friend stayed from the 18th to the 20th of February. On the first day, the air conditioner in the bedroom was broken, and it took a long time for it to cool down. We informed the hotel, and they sent a technician who said it would take about 3 hours to fix. Since it was late, we asked for an alternative, so they provided a standing fan. However, the room’s air vent had to be directed into the bathroom, which couldn’t be closed, making it uncomfortable to sleep. The hotel offered another fan but only provided one for two of us, which was very hot. The next morning, they asked if they could repair the air conditioner, but we were out all day on a trip and couldn’t accommodate the technician. We didn’t hear from the hotel all day until we returned at 6 pm and asked reception about the lack of apology or responsibility. They offered dinner, but it was already late. They called later and offered a free dinner but it was already 10pm? They said water and electricity outages were normal, even though it’s a 5-star hotel. We checked out and received an apology from the duty manager, who offered coffee before we left, which we declined. We wanted a refund for the first night’s uncomfortable sleep with just a fan. Despite several attempts, we haven’t received any follow-up from the general manager named Alex, even after a month. We just want everyone to know the lack of responsibility from the general manager. We’ve been ignored despite our attempts to resolve the issue, and it seems like lower-level staff are left to deal with it. We’re not sure if it’s because we’re Thai, as the hotel mainly caters to foreigners.

S Clkn

Our stay was very nice. The hotel was quiet and very relaxed at our time. I can highly recommend the hotel. In the evening, the only thing missing was some entertainment in the hotel. Khao-Lak is a very quiet area. Ideal for relaxing and switching off. The staff is very friendly and always ready to help. Thanks to all the staff at Kalima Resort❤️

Martin Chrometzka

Beautiful beach. Had the room with the bathtub on the balcony which was nice. Friendly staff. There are also some small Thai restos in the vicinity at another beach (maybe 15 min walk from reception desk). If you want a quiet beach vacation, consider Kalima Khao Lak.