JW Marriott Phuket Resort and Spa

nicolas ZH

We stayed two nights at the JW Marriott Resort & Spa in Mai Khao and had a really great stay. The location is very convenient for the airport and also if you are coming from or heading to the Koh Yao Yai pier. It’s quite far from Phuket Town or Patong, but for us that was actually a plus. The resort is huge, which is normally not really my thing, but it’s designed in such a spacious way that it never feels crowded. There are several pools, including a nice adults-only pool. The facilities are excellent as well, with tennis courts and a large, well-equipped gym. Breakfast has a huge selection and everything we tried was very good. We also had dinner at the beach club one evening — great setting by the sea and a very relaxed atmosphere. Although the hotel isn’t really in the center of anything, there is a small open-air shopping area within walking distance with a few restaurants, 7-Elevens and pharmacies, which turned out to be very convenient. Overall, a very comfortable resort with excellent service. We would definitely stay again.

A C

We had a great stay at the JW Marriott in Phuket. The service was excellent across the board and the staff were consistently friendly and helpful. The resort itself is a little older, but it’s very well maintained and extremely clean. The grounds and common areas are kept up really well, which made the whole place feel relaxing and comfortable. The buffet breakfast was also really good with a lot of options, and it was a great way to start the day. Overall a really great experience and I would definitely stay here again if I’m back in Phuket.

Marcus Rose

Over large and ageing but still excellent. the gardens are verdant, the pools large but inviting. The rooms are quite old but well maintained. Nothing to watch on TV. Our ground floor pool access room had a lovely terrace. The linen and pillows excellent. Quite a long walk to the adults pool where we were located. The food in this hotel is excellent, particularly the Italian. Benihana was a good experience and not too expensive.

Jenny K

Having stayed at this JW over 10 years ago with friends, I was excited to bring my partner back to see why I loved this place so much. The stay did not start too well, however, with a disappointing check-in experience. The process took a while, and we were told there was no room ready for us despite it being the official check-in time. While we were offered a complimentary drink in the bar as we waited, we would have much rather had the room available on time. Things improved when we went to the M Beach Club for a sunset drink and dinner. Jord was exceptionally helpful and generous with his time, and the dinner service from the rest of the team was first-class. Our evening ended in the lobby bar, which had a great vibe, with singers performing and well-made cocktails. The rooms were very spacious, and I especially appreciated the luxurious bedding. One small point for improvement would be to make it clearer which poolside seating has a fee attached - we tried to settle into a daybed only to be approached and informed there was a cost to sit there. Overall, while still an amazing venue, I wasn’t as blown away as I was during my first stay, especially when taking the cost into account.

A Ka8

Wow! What an incredible place. We ended up extending our stay because of how fabulous this place is. If you are planning to visit Phuket, book this place without hesitation. It has everything. Everything. Kids entertainment area , tennis court, yoga, evening entertainment, cozy spots to hang out away from the guests, private beach, local stores, everything is here!!! The staff are so kind and they go out of their way to assist you. Truly Marriott. Dom checked us in and he was so wonderful. Smooth checkin and smooth checkout. I want to thank everyone and please continue doing what you are doing. It’s working.