Jumeirah Bali

Ika Amalia

We stayed 3 nights at one bedroom villa with garden view. The villa was extremely clean and beautifully decorated. It was very private and quite, we didn’t even hear any sound from our neighboring villas. All the staffs, the butler and the waitress have excellent services, from the receptions, restaurants, to the pool. It was a personalized service, we felt like being pampered at home. Overall it was a very relaxing and satisfying stay.

N A

By far the best resort/ hotel we have ever been in. We came for our honeymoon and we loved every second of our stay. It was comfortable and relaxing with breathtaking views. The complimentary breakfast was a huge hit, so many options and all were delicious. It’s quiet, not crowded with guests and kids, and they have buggies to take you around the resort. The food is halal too which is a nice bonus. Definitely recommend staying here if you’re looking for a relaxing beach getaway.

Rafal Wytrykus

Overall, I had a great stay. The hotel is in a fantastic location with stunning views, direct beach access, and helpful staff. Everything was top-notch and exceeded expectations. However, one thing did disappoint me. One evening, there was a private event that was extremely loud and really disrupted the peaceful atmosphere. The staff kindly offered to move me to a different villa, but unfortunately, the noise was still an issue across the property. In my opinion, events like this don’t belong in a hotel where guests come for tranquility and privacy. If such events are planned, they should consider booking out the entire hotel. That issue aside, it’s a beautiful place and I’d love to come back.

Raymond Park

The room was immaculate, absolutely perfect. There were also many great spots for taking photos, and the sunsets were incredibly beautiful. However, the staff's service was a mess. Their responses to emails were slow, and the room setup seemed to lack any proper protocol. I was told the bathtub would be filled with flowers, but there was nothing there, so I had to specifically request it. I was also carrying my camera around, taking photos, when suddenly I was informed that taking pictures with a professional camera was not allowed, which was baffling. I couldn't understand what difference there was between taking photos with a phone versus a DSLR that would prohibit using a camera. Furthermore, there was an atmosphere where all the staff seemed to push guests to book reservations at the resort's restaurants and spa, which made us even more uncomfortable. After checking out, I was sitting and waiting for my Grab driver when someone offered to bring water and ice, but they never did. Even when the Grab driver had already arrived, it would be common sense for someone to identify and connect us to our driver, but no one responded for 30 minutes. There were many staff members, but they all seemed busy fiddling with their phones. Finally, the location was a major drawback. It was too isolated, making it inconvenient to travel by Grab, and there were abandoned, unfinished resorts scattered around, which were an eyesore. In summary, it felt like a resort where a lot of money was spent, but it lacks a proper service philosophy. It seems like a low-standard resort. I have no intention of ever going back.

Wren Hernando

Jumeirah Hotel - Excellent Stay The hotel is beautiful and well-maintained. Staff are highly professional, friendly, and always ready to help. Transportation within the resort is done via golf carts, easily requested through the concierge. The location is peaceful and a bit far from city crowds—most meals are enjoyed within the resort (in-room dining or at Akasa). Family-friendly swimming pools: Baby pool (40 cm) Kids’ pool (130 cm) Adult pool Direct access to the beach Turndown service every evening includes different cookies as a thoughtful night snack. Very eco-friendly: no plastic bottles, all replaced with glass bottles. Amenities are fully provided, unlike some other eco-hotels. Multilingual staff—heard them speak Korean, Chinese, and English. The manager is friendly and checks in often to ensure guests are satisfied. 24-hour gym access; concierge can help arrange access after 9 PM. Gym is compact but well-equipped for a holiday workout. Complimentary cold towels, drinking water, and snacks are provided at various times and places across the hotel. Overall, a very enjoyable and comfortable stay with top-notch service.