Joia El Mirador by Iberostar

Hassania M

An unforgettable stay – Flawless service & 100% happiness! What can I say about this stunning hotel? I’ve stayed in several 5-star hotels, but this one truly stands above the rest. The service, the hospitality, the kindness of the staff… every detail was perfectly thought out. Every gesture and thoughtful touch left me genuinely impressed. It was my very first solo trip, and I was a bit hesitant at first, but the warmth and care of the team made me forget I was on my own. I felt surrounded, supported, and completely at ease. Thank you for Antonio of the reception to feeling me at the first moment arriving safe and well welcomed. Special thanks Leticia, whose kindness and attentiveness truly lit up my stay. And a heartfelt thank you to Roma & Stefano, always cheerful and full of positive energy. Their smile and thoughtful gestures made every moments even more enjoyable — they knew exactly what I wanted without me even asking. A real delight! The breakfast buffet is an experience in itself: generous, delicious, and beautifully varied — with options even for those watching their diet. 100% pleasure, 0 guilt. Hands down the best I’ve ever had. The room was spacious, comfortable, and well equipped — always tidy and beautifully presented, with delicate touches like chocolates and small daily attentions. Huge thanks to the housekeeping team for their meticulous work and consistency. Also a big thank you to the pool staff, always smiling and attentive. And the list of compliments could go on and on… Thankful for all the staff I forgot to mention. I’ll definitely be back — next time with my husband, to whom I’ve enthusiastically shared every little detail. A huge thank you for 7 perfect days. See you again very soon!

Michael Fisher

Lovely 9 night stay with friendly and helpful staff. Rooms and grounds were kept clean and our sea facing room had mainly been renovated. The only disappointment was the bathroom which badly needed updating (when did you last see an ashtray next to the toilet?) Breakfasts were superb with excellent choices of cold meats, fruit and hot food and even a proper toaster. Plenty of sun beds to go around and mattresses, covers and towels were supplied. We were only B&B and there were plenty of excellent restaurants within about 1km in either direction. One highlight of our stay was the violin playing at breakfast by Dorina Gavrilita.

Mirit Baranes

This is a luxurious, high-class hotel for adults only. The hotel is quiet, there are sports activities in the mornings in the pool area. The atmosphere is quiet and relaxed. The rooms are large and spacious and equipped with everything you need! The breakfast is wonderful, pampering with an abundance of fresh, high-quality food. The service of the hotel staff is simply excellent and they helped us with every question and concern. There is a drop from the hotel to the beach and the promenade, which offers a variety of restaurants. Simply a perfect and beautiful hotel and we enjoyed every moment.

Robin Williams

We have just been fortunate to spend our second week of the year here, having also visited in January. It is the first time we have ever visited the same hotel twice. On both occasions we had a wonderful time, and fully intend to visit again in the future. My only criticism during both of our stays is the speed of service in the bar. We are served quickly after entering, but we found the wait to be too long if wanting a second drink. This is fine to an extent - it’s not the sort of hotel where there are lots of drunk people - but I think you should be able to get another drink within half an hour of finishing your first. The drinks themselves are nice, and my wife enjoyed the mocktails. The bar is only a very minor issue, though, overall the hotel is fantastic. We are fortunate to have enjoyed the star prestige upgrade, which we think is well worth the money. There are plenty of food options throughout the day, which effectively means that half board becomes almost all inclusive, as we haven’t felt it necessary to buy lunch. We also enjoyed the quiet pool on the star prestige level, and had no problem at all in finding sun beds. The prestige upgrade isn’t necessary by any means to have a great stay here, but I would recommend it if it’s possible. The food is exceptional. Some of the best food we ate was actually at the buffet, which does also have a menu of a la carte options to choose from for main course. Everything we ate here was very flavoursome, and we weren’t at all bored of the food after either of our stays. It is genuine restaurant quality food. The El Cenador restaurant was temporarily closed during our second stay, but we remember it fondly. We did find the Pergola restaurant a little underwhelming, but this could just be due to personal preference. We found the buffet restaurant to be so good that we only used one of our two meals at the a la carte restaurants during both of our stays. The staff are outstanding. They are very friendly and attentive, and it feels as though they genuinely take the time to get to know your preferences. We haven’t come across a single unhelpful member of staff. We look forward to returning to this great hotel in the not too distant future.

Gail Harris

Perfect. Attention to detail makes this a true 5* experience with lots of nice little complimentary touches. ( chocs, ice cream, drink, bottle of wine) They seem to have thought of everything you could possibly want. We went half board, well worth it, the food was excellent. 2 Al a carte restaurants & a buffet with a la carte main course option. The cocktails are again excellent & beautifully decorated. Relaxing pool area with plenty of space. No regimented sun beds, just tell the pool guy where to set your beds & brollies up. Entertainment was OK, good singers/musician's but they did a lot of the same songs which was a little boring. The service was exemplary, professional yet friendly. Thank you all for a memorable holiday. We will be back. (Age range 50+)