Jetwing Blue

Tiffany Chan

Our room was very spacious, well-designed, and complete with a private balcony offering beautiful uninterrupted views of the beach. The hotel reception area was also breathtaking and felt very special. There is a lot of wildlife surrounding the hotel - but you are unable to walk on the beach at dusk due to wild animals. However, while the property itself was beautiful, the service fell short of the five-star experience we expected and as advertised by the hotel. Upon check-in, the staff handed us our keys and simply waved us to follow a long hallway to our room rather than escorting us directly there and showing us around our room. We didn’t mind the walk itself (which took about five minutes, as we timed it), but the lack of attentiveness and warmth felt a bit underwhelming for a hotel of this caliber. A more disappointing moment occurred when we woke up at 5 a.m. to leave for a safari and asked the man at reception for two bottles of water to bring with us. We were told that water was unavailable unless we had "pre-ordered" it the night before. We were never informed of this requirement, and when we asked if water could be arranged from elsewhere in the hotel, the staff member simply shrugged and told us there was nothing they could do. Given that providing water to guests is a basic request, it was surprising — and frankly frustrating — that such a simple need could not be met. There was no proactive effort to find a solution (e.g. to arrange bottles of water to be brought from elsewhere like the restaurant or kitchen), and it left us feeling disappointed in the overall service. Overall, we had a beautiful stay at the hotel, but the service did not quite match the high standard we were hoping for. That said, we would still recommend the hotel for its stunning location, beautiful rooms, and overall ambiance.

Priyantha Rathnasinghe

We stayed two nights at Jetwing Yala on 18th and 19th April. We are a family of three and we got two rooms. Our rooms were with large balconies overlooking the sea with unforgettable view. Overall our stay was a very pleasant one from the moment we checked in to the moment we checked out. Hotel ambiance was very relaxing and we met very friendly service staff everywhere. Being a hotel built in a corner of a jungle, the experience we had was unique. We were lucky to see a large leopard at a very close range during our safari trip. The food was very good and the variety at the buffet was extremely good. There was a choice for everybody. Hotel is conveniently located for safari tours, being situated very close to the main entrance of The Yala National Park. Swimming pool is quite large one and very relaxing area in the evening. My wife and I got massage treatment at the Spa and it was very good. Special thanks to Gayan, assistant front office manager and Nishantha, F&B manager. Both of them are very well trained professional hoteliers always attending to guest needs. I am a retired senior hotelier with a very long work experience in 5-star international hotels in many countries and I highly recommend Jetwing Yala for any one who wants to enjoy a safari trip and a relaxed hotel stay in a quiet location.

priyesh d

Incredibly well appointed hotel. Rooms are very spacious, particularly the bathroom which was huge and had double height ceiling above the shower. Location for safari is fantastic, and there’s a lot of wildlife even in the hotel grounds itself. Best part is probably the pool set up, must be 50m+ in length and a great temperature. Just awesome.

Suresh Kumar

It's the best hotel ever! The view was very nice. The rooms were comfortable and very good! For a place like this, it needs a forest, and that's exactly what it has! The forest is on one side of the hotel, and the pool and beach are on the other side of it! The safari was also good! There were a lot of animals like deer and rabbits. Though there were a few elephants. I recommend this place for anyone who wants a peace and quiet room (though the beach waves aren't that quiet!)

Hu GS

Amazing location. Wild animals everywhere, long sandy wild beaches around you. Friendly staff, great food. Pool was very well integrated in nature. Spa massages super relaxing. Definitely stay here!