Jetwing Blue

Ståle Aurstad Haverstadløkken

Nicely located by the beach close to Yale National Park. A pool outside with a little pool bar. The breakfast buffet was excellent and so was the staff. Didn't get a top score because at dinner they didn't serve us the drink we ordered for the main course and after the dessert we wanted 30 minutes without any bills.

Priyantha Rathnasinghe

We stayed two nights at Jetwing Yala on 18th and 19th April. We are a family of three and we got two rooms. Our rooms were with large balconies overlooking the sea with unforgettable view. Overall our stay was a very pleasant one from the moment we checked in to the moment we checked out. Hotel ambiance was very relaxing and we met very friendly service staff everywhere. Being a hotel built in a corner of a jungle, the experience we had was unique. We were lucky to see a large leopard at a very close range during our safari trip. The food was very good and the variety at the buffet was extremely good. There was a choice for everybody. Hotel is conveniently located for safari tours, being situated very close to the main entrance of The Yala National Park. Swimming pool is quite large one and very relaxing area in the evening. My wife and I got massage treatment at the Spa and it was very good. Special thanks to Gayan, assistant front office manager and Nishantha, F&B manager. Both of them are very well trained professional hoteliers always attending to guest needs. I am a retired senior hotelier with a very long work experience in 5-star international hotels in many countries and I highly recommend Jetwing Yala for any one who wants to enjoy a safari trip and a relaxed hotel stay in a quiet location.

Jeff Newton

The entire experience was good and we loved it overall, however, we would not come back. Why? No info about the rooms or overall hotel. The rooms were a little strange. The lighting is hidden behind little panels which you need to discover - we didn't discover these for several hours. The rooms are also very dark. Dark furniture and colour scheme, dark rug and subdued lighting. The controls on the shower are different to anything we had seen before and it was hard to get the right temperature. It was either cold or hot. We could not find the gym and only discovered the beach side bar by chance. We had a small injury and while the staff tried hard they had no real first aid training and their kits were not equipped. We were here in the off season and not everything was available. We tried calling reception about something and no-one answered. While the location is wonderful for access to the National Park, there is nothing else. No shopping, no other choice for dining.

Tiffany Chan

Our room was very spacious, well-designed, and complete with a private balcony offering beautiful uninterrupted views of the beach. The hotel reception area was also breathtaking and felt very special. There is a lot of wildlife surrounding the hotel - but you are unable to walk on the beach at dusk due to wild animals. However, while the property itself was beautiful, the service fell short of the five-star experience we expected and as advertised by the hotel. Upon check-in, the staff handed us our keys and simply waved us to follow a long hallway to our room rather than escorting us directly there and showing us around our room. We didn’t mind the walk itself (which took about five minutes, as we timed it), but the lack of attentiveness and warmth felt a bit underwhelming for a hotel of this caliber. A more disappointing moment occurred when we woke up at 5 a.m. to leave for a safari and asked the man at reception for two bottles of water to bring with us. We were told that water was unavailable unless we had "pre-ordered" it the night before. We were never informed of this requirement, and when we asked if water could be arranged from elsewhere in the hotel, the staff member simply shrugged and told us there was nothing they could do. Given that providing water to guests is a basic request, it was surprising — and frankly frustrating — that such a simple need could not be met. There was no proactive effort to find a solution (e.g. to arrange bottles of water to be brought from elsewhere like the restaurant or kitchen), and it left us feeling disappointed in the overall service. Overall, we had a beautiful stay at the hotel, but the service did not quite match the high standard we were hoping for. That said, we would still recommend the hotel for its stunning location, beautiful rooms, and overall ambiance.

Suresh Kumar

It's the best hotel ever! The view was very nice. The rooms were comfortable and very good! For a place like this, it needs a forest, and that's exactly what it has! The forest is on one side of the hotel, and the pool and beach are on the other side of it! The safari was also good! There were a lot of animals like deer and rabbits. Though there were a few elephants. I recommend this place for anyone who wants a peace and quiet room (though the beach waves aren't that quiet!)