Jetwing Blue

sp hp

Good beach side location with nearby shops. Hotel is along the main beach road in Negombo. Nice beach views, and pool area. Food was also good. Room was spacious, with clean sheets and pillows. Poor rating as we expected better for the price. - Booked an ocean view room, but got one with views blocked by trees. - got woken up by a loud wedding event right outside the room at 8am on a weekend morning. - only one tiny unventilated lift near the lobby - not handicap friendly as still need to ascend/descend stairs along the corridor on the way to the room - no room slippers provided, especially for visiting the balcony area. - no toothbrushes provided - towels were stained and dirty. Checked that laundry was done in house, which means staff were okay with circulating stained towels. - shower gel containers were too small. Had to keep calling housekeeping to get it refilled. - shaving/beauty mirror was unhinged - front desk service was subpar.

Ashil W

I am writing to express my sincere appreciation for the outstanding service and hospitality that my family and I experienced during our recent stay at your hotel. From the moment we arrived until the day of our departure, every interaction with your team was nothing short of exceptional. First and foremost, I would like to extend my gratitude for accommodating us with a room, even though the hotel was overbooked. This gesture truly exemplifies your commitment to guest satisfaction and went above and beyond our expectations. It made a significant difference to our overall experience and allowed us to fully enjoy our time at your wonderful establishment. Speaking of which, I must mention how impressed we were with the hotel itself. The facilities were top-notch, the rooms were comfortable and well-maintained, and the ambiance was delightful. Every aspect of the hotel reflects a high level of attention to detail and a dedication to providing a memorable stay for guests. What truly set our experience apart, however, was the warmth and care displayed by your team members. From the front desk staff to the housekeeping team, everyone we encountered was friendly, professional, and eager to assist with any request. It was evident that the team takes great pride in their work and strives to create a welcoming environment for guests. A special thank you to Akila, whom, was able to further accommodate us by providing a larger room when it became available. In conclusion, I want to express how happy and overwhelmed we were with the level of care and hospitality provided by your team. Our experience at the hotel exceeded all expectations, and we look forward to returning in the future and will be recommending your hotel to friends and family. Thank you once again for making our stay truly memorable.

ravith de silva

We went for lunch. The server wasn't familiar with the menu which was a huge disappointment. Drinks were fresh and tasty. Food was below average. The fried fish was over fried and dry ND the fettuccine Alfredo was but soggy. Over all for food it was 1.4/5 Location was excellent with the beach 200m away you could feel the breeze. Pool was clean. I would recommend this place for anyone

m dabarera

Very nice spacious room, which is also very clean and well appointed. Staff are helpful and attentive. Breakfast and dinner buffets are tasty with lots of good options. The morning tea and filter coffee are a very high standard, served right at the table for your convenience. Lovely outdoor setting with the beach on your doorstep.

Khalil Temsah

Very nice place, super clean place. Very hospitable and friendly professional staff. Super. Everything amazing. However, customers come to the hotel to relax. There is an endless cue of hawkers trying to sell you stuff as you relax in the hotel beach. Literally every 5 minutes a guy or lady approaches trying their best to sell me something. Seriously, I'm here to enjoy the beach and relax for the day, not to spend the day arguing with people explaining to them I don't need to buy their goods. Hence the 4 stars.