Jaz Sharm Dreams

Ises “Ises” sharaw

We had an absolutely wonderful experience during our stay. The service in the bars and restaurants was outstanding — the staff were friendly, attentive, and always smiling. Every meal was delicious and well presented, and the atmosphere was warm and welcoming. A special thank you to Mr. Mohamed for making our trip truly memorable. His professionalism, kindness, and attention to detail made a big difference in our experience. He went above and beyond to ensure everything was perfect for us. We truly appreciate the hospitality and look forward to coming back again!

Daiva Grigonienė

This was our first trip to Egypt. We travel quite often, mostly within Europe, so this experience felt new and exciting for us. Jaz Sharm Dream made a very positive impression. At reception we were welcomed by a particularly kind and professional staff member and were pleasantly surprised to receive our room earlier than the official check-in time, which we truly appreciated. Our room was located in a quieter area of the hotel, away from the pools and entertainment zones, which suited us perfectly. It was spacious and well equipped with a small refrigerator, kettle, cups, tea and instant coffee. Although we did not need them since drinks were readily available in the restaurant, it was thoughtful to have them in the room. The bed was very wide and comfortable, and for our 11-year-old daughter an extra bed was promptly delivered and carefully prepared. We would especially like to highlight one person who made our stay truly exceptional – our housekeeper, OMAR. We have stayed in many hotels around the world, but this was the first time we felt such genuine and personal care from a staff member. OMAR always greeted us with a warm smile that we could see from afar. He was not only polite and professional, but sincerely attentive. His excellent English made communication easy and pleasant. Every day he asked how we were doing and whether we needed anything, and he consistently ensured that all our requests were handled quickly and efficiently. The room was cleaned impeccably, towels for both the room and the beach were replaced regularly, and everything was maintained to a very high standard. However, what truly sets OMAR apart is his attitude. He does not simply perform his duties – he creates a welcoming atmosphere and a feeling of care. Employees like him represent the true face of the hotel. We sincerely hope that his dedication and professionalism are recognized by management, as such team members are invaluable. We are deeply grateful to him. The hotel grounds are very well maintained, with many swimming pools. However, our priority was the sea, so we used the pool only once, mainly for our daughter. The aqua park is not very large, but the attractions are safe and enjoyable, adding variety to the stay. The beach is clean and sandy, and there are several coral areas where you can see beautifully colored fish. The restaurant offered a sufficient variety of food, with more options available at lunch and dinner. At breakfast, the omelette chef Mohamed stood out – always in a great mood and even remembering guests’ preferences the next day. Overall, the restaurant staff were very kind and attentive. We were most often served by Bassam Abu Mohammaidain, who was warm, friendly, and even taught us a few Arabic words. However, we would like to mention one area for improvement. The two employees preparing pizza and grilled meat outside often appeared unfriendly and unhappy, which contrasted noticeably with the otherwise smiling and welcoming staff. The staff member at the ice cream cart also seemed unfriendly. Apart from this, the rest of the team was truly excellent. Overall, we had a very good stay, and OMAR’s professionalism and genuine kindness made it especially memorable. Employees like him create loyalty and make guests want to return.

Vicky Vass

Fabulous, clean hotel in a perfect location, easily accessible for all activities. Staff were lovely and couldn't do enough to be on hand to assist and very welcoming!! Unfortunately the only thing that brings the review of this hotel down is it is over run by Russians who are incredibly rude and aggressive with other nationalities and witnessed a few occasions where they shouted at staff in front of all guests and it ruined the atmosphere. This however is no reflection on the hotel itself or their very accommodating staff!

Kristina Ku

Good hotel at nice place. Not so windy. Friendly staff. Clean rooms. 8 pools - 2 of them heated. Beach 5 minutes from the hotel. Best regards to Maryam at the reception and Adham at the entertainment team.

Rebecca Evans

We were absolutely delighted with our stay. From the moment our group of eleven checked in, every member of the team went above and beyond to accommodate us and ensure our experience was as comfortable as possible. The administration staff, housekeeping team, cooks, pool staff, bar staff, entertainment team, and the managers all demonstrated exceptional hospitality. We were regularly checked on to make sure we had everything we needed, and no request was ever too small. Even something as simple as mentioning that we preferred our red wine not to be placed in the fridge was taken care of immediately, and we were kindly provided with beautifully room-temperature wine. Thank you, Jaz Sharm Dreams, for making our stay so memorable. We would gladly return and highly recommend this hotel to others. We truly cannot thank you enough. Nicola Evans and family ❤️