Jaz Sharks Bay

Bethany Jeremiah

The entire hotel feels like one big family. The animation team had us laughing non-stop, doing beach volleyball, water polo, and so many fun challenges. The evening entertainment was amazing — dancing, comedy, and even live singing. My room had a stunning view of the pool, always perfectly cleaned and stocked. The restaurant staff were professional and friendly, and the food was simply world-class.

Katherine

I recently stayed at this hotel and wanted to share my experience for anyone considering visiting. The hotel itself is small and simple but quite nice. The staff are amazing — very polite and kind, which made our stay pleasant. However, we did face a few issues during our stay, mainly with the entertainment. There wasn’t much going on during the day or evening, so guests were often left quite bored. If you’re someone who enjoys relaxing at the resort and not going out much, this might be disappointing, as there’s not a lot to do on-site. The animation team seemed friendly but there was very limited interaction — just a few words exchanged each day. Given that many guests were English-speaking, it would be great to have at least one English animator who understands the culture and can engage better with guests. Overall, there weren’t many daytime activities, and things felt a bit repetitive and quiet. That said, I’d definitely stay again because of the wonderful staff at reception and in the restaurants — they were always polite and helpful. But I do think the entertainment team could use some improvement or change, as this seemed to be a common opinion among other guests I spoke with around the pool.

Mohamed

What I loved most was how much attention the staff gave to every little detail. The animation crew made every day unforgettable with their games, dances, and genuine kindness. The pool area was always clean, the music was great, and the vibe made you want to stay outside all day. The food variety was impressive, and the desserts were to die for. I left with a big smile and already planning to return.

gemma Johnston

We arrived with not the greatest of expectations for the price we paid but I have to say we were pleasantly surprised! Yes the hotel is small and yes the rooms are basic but the atmosphere the staff are brilliant! The restaurant is small but with a pasta station and meet or fish being carved served you can’t really go wrong! Fresh salad and veg fresh bread and deserts. Drinks on tap round the pool and food happily being delivered to your sunbed from the pool bar. Tip the staff here and there and you’ll be looked after. Staff can’t do more for you! If you’re after a doing a few trips speak to Amore he is brilliant!! We have had the most wonderful experience and I’m not ready to go home!! 😫 if you have time go to White Island and into the desert for quad biking, camel riding and star gazing 👌👌

Danielle Piper

Myself and my partner spent 7 days a Jaz Neo Sharks Bay. The hotel was clean and the grounds were well kept. The room had everything you needed and the bed was comfortable. The service staff were very helpful hard working. Our housekeeper 'Mustafa' left our room refreshed, clean and tidy everyday and the animal art was a lovely touch. There was a good variety of food everyday which was fresh and flavoursome. The pool was really nice and the daily water polo games were a definite highlight of entertainment. The evening entertainment was good and the animation team made it a lot of fun. 'Brooke' especially strived to find out what the guests want to make the entertainment better and got a lot of people to join in and have fun. We found the hotel to be quiet even when full which made it so nice to make friends with other guests. We did a couple of TUI excursions which were good. The ultimate desert experience was amazing and we would highly recommend it. The transfers provided by the hotel were always on time and reliable. The beach hotel that the shuttle bus takes you to was also very nice. The beach was brilliant for snorkeling, we saw an abundance of different fish, it was great. All in all we had an amazing time and would definitely return to Jaz Neo Sharks Bay.