Jaal Riad Resort Marrakech

Mike Gaughan

Myself and my wife stayed at Jaal Riad Resort in early-mid November and a had a lovely stay - it was quiet at that time of the year. Staff are friendly and v helpful - Katour at the dining room (and others) tried to teach me a few words of Moroccan. The rooms were great and room service was excellent. Quite a few guests there for short Golf holidays so that looks popular. Highly recommended and just a 10-minute taxi to the Souk. The airport transfer was around 20 minutes. We would definitely go back.

Niamh Gallagher

We had an amazing stay at Jaal Road Resort, it was a short stay but we felt so welcomed, Salim in the bar made us feel so welcomed and cared for, and made the best tasting cocktails! The food in the buffet & restaurant was so tasty. Thank you for an amazing time, see you next year!!

Aariz Khan

Best resort with amazing staff, excellent food, and outstanding service. Everything was perfect from start to finish. The staff are incredibly friendly and professional, making us feel welcome at all times. The food was delicious with great variety and quality. Special thanks to Miss Rania, who was especially helpful and supportive—she truly made our stay unforgettable. Highly recommended!

Johan B58

We booked the place in a package of Voyage Privé. This means you get some extra benefits included such as a discount on the Spa, 1 hout Padel court and all inclusive. The start was very poor, I wrote around 5 mails to the reservation mail address to get more information about the Padel court, but without reply. After many requests they sent me a mail address to use. But that link didn't work so I gave up. The arrival was ok. The place was introduced by a nice lady, and we arrived at the room after a little tour. We had a pool view room on the 2nd floor with a balcony (2x2 meter). The rumour in the corridors at night when drunk english people stumble to their rooms is well heared, and on all the emergency lights on the walls are little birds sitting to get some warmth. The buildings of the complex and the beautiful main hall are constructed to stay cool in summer I suppose. But the past days, apart of the heave rainstorms that passed, were cold, so not comfortable to stay in. There were fireplaces but, apart from the bar some evenings, they were not lighted. It looks to me that the Spa and the Italian restaurant are different companies. Although all inclusive they charge € 5,00 for a medium hot espresso, and the Spa can only be contacted direct, even for simple questions like " if the aqua gym of Sunday is cancelled or not", no info is given. No towels provided at the outside (very cold) swimming pool, and het medium warm pool and jacuzzi (charged) they provide towels after many requests. The outside bar serves meals but they are outside the package, and as well in the Maroccan restaurant there are additional fees on many of the dishes. They are also not trpared on weather changes, although the water was really pooring down, no umbrella available. Conclusion: we travel a lot, all over the world, and my expectations of a 5 star all inclusive resort are different from what was offered and served. It is a nice place, they are very friendly but there is a lot of work to he done to reach the level I expected.

Earl Ellington

The staff are so Very attentive. Aimen Julien and Rania at front of desk , always eager to help. Their advice has become legendary. The organised events are of a high standard. West End levels of professionalism. All in all a great Cultural experience.