Overview
Welcome to the Intercontinental Phuket Resort, a breathtaking luxury resort on the pristine sands of Kamala Beach. Prepare to be transported to a world of elegance and sophistication, where every moment is an unforgettable experience. From the ent...
Welcome to the Intercontinental Phuket Resort, a breathtaking luxury resort on the pristine sands of Kamala Beach. Prepare to be transported to a world of elegance and sophistication, where every moment is an unforgettable experience. From the enticing views of the Andaman Sea to the lush gardens surrounding the resort, Intercontinental Phuket Resort offers a perfect blend of natural beauty and opulence.
How far is the nearest beach?
The Intercontinental Phuket Resort is located directly on Kamala Beach.
Distance from resort centre
The nearest town to Intercontinental Kamala is Kamala, which is located within walking distance from the resort. It is approximately 1 kilometre away.
Distance from airport
The nearest airport to Intercontinental Phuket Resort is Phuket International Airport (HKT), located approximately 28 kilometres away.
Pools
Restaurant
Beach
Spa
Wifi
4.8
Google reviews (1906)
Parker May
We had an unforgettable dining experience on the beach at Intercontinental Phuket in Kamala. The food was absolutely delicious, with fresh ingredients and expertly crafted flavors. The drinks were refreshing, well-balanced, and made with high-quality ingredients—perfect for enjoying by the beach.
What truly made our visit special was the outstanding service provided by our waiter, Joke. He was warm, attentive, and went above and beyond to ensure we had a fantastic meal. His friendly personality and attention to detail made us feel truly welcomed. If you’re looking for an amazing beachfront dining experience with top-notch service, this is the place to be!
Can’t wait to visit again!
Fouad El Baddioui
Terrible Experience – Do Not Stay Here!
I wish I could give this hotel zero stars. Our stay was a complete disaster from start to finish. The worst part? We were literally kicked out of our room despite having extended our stay!
We had already confirmed and paid for the extension, yet the staff told us last-minute that we had to leave. No apology, no explanation, just pure incompetence. Had we known this in advance, we would have stayed at the hotel across the street, which is not only cheaper but also offers much better service.
This situation caused unnecessary stress during what was supposed to be a relaxing vacation. Instead of helping us, the staff was rude and unprofessional. The management clearly has no idea how to run a hotel.
On top of that, the price-performance ratio is absolutely terrible. For the amount of money we paid, we expected at least basic hospitality. But instead, we got awful service, mismanagement, and zero accountability.
Save yourself the trouble and book somewhere else. This place is not worth your time or money!
Jiranarong w
The service is great and they have lots of restaurant options. The food at their restaurants keeps getting better every time I stay there. The breakfast at Pinto restaurant has lots of choices, though on my last stay it seemed like they had slightly fewer options than before. Some of my favorite dishes weren't available at the buffet line.
The rooms are clean and comfy. The staff are super quick to help when you need anything - they're efficient and actually go above and beyond what I expected.
Point One
Extremely Frustrating Experience – Very Disappointed!
Unfortunately, my stay at the Intercontinental was completely overshadowed by a very frustrating booking experience. Until yesterday, I was more than satisfied with the hotel and decided to extend my stay. I was assured via email that I could stay until Friday—even though I initially wanted to stay until Sunday.
This morning, I randomly checked my spam folder and was shocked to find an email stating that I wouldn’t be getting a room after all. When I went to the reception, they suddenly managed to arrange something—but only until Thursday, even though rooms are still available for booking until Sunday on multiple platforms.
On top of that, I was told I had to switch rooms because mine was supposedly no longer available. So instead of enjoying my planned excursion, I had to pack and move. This unnecessary inconvenience completely disrupted my day. It felt like I had to go on vacation twice because of all the packing and unpacking—an incredible amount of stress that could have been avoided with proper organization.
To make matters worse, when I asked to speak to a manager, no one was able or willing to help. The lack of accountability and customer service at a supposedly high-end hotel is shocking. I am extremely upset about how this situation was handled.
The hotel itself is excellent, and the staff work hard, but this kind of chaotic and unprofessional booking management is simply unacceptable. I expected much better from a hotel of this level, and I am truly disappointed!
kuvuna dora
We spent three incredible days at this hotel, and everything—from the room to the spa—was absolute perfection. The service was outstanding, with a special mention for the spa, which was both relaxing and rejuvenating.
We traveled with our three-year-old son, and the staff went above and beyond to make him feel welcome. The Kids’ Club was phenomenal, providing a wonderful space for children to enjoy themselves. The pool and the beach were equally delightful, offering a serene and relaxing atmosphere.
If you’re looking for an exceptional experience in Phuket, this is the place to be!
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